On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bed Bath & Beyond Reviews Summary
Bed Bath & Beyond has a rating of 2.2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 8th among Bedding sites.
We monitor reviews for authenticity
Good place to shop and order on line. Always a good experience.
Way too expensive. Go next door to Ross or Marshalls before you shop there. Sometimes they have the item at more then 1/2 the price
I have found things I never expected to find on this site. Have ordered a couple of times and been quite happy with the products, the delivery time, and customer service. They respond to a question in a very timely manner. I will go back without a doubt!
Their merchandise is always new and exciting. And their return policy is 'second to none'. A great store with great service.
I have 500 expired coupons and they take them anyway. I really enjoy that about the store.
Seems everything I find at BB&B is good quality. Not a lot of cheap stuff. This is reflected in their pricing too, but I buy things to use them and not have them break in the first month. The stores can be a bit intimidating with items stacked to the ceilings, not an issue with the website. Plus, being able to order on the web and then pick up at the store is nice.
Bed, Bath and Beyond stocks decent products but many times you can find those items elsewhere for a less expensive price. But, Bed, Bath and Beyond does have merchandise that's of decent quality and I can't say I've found a lot of inferior products. So I like it for its Diamonds in the Rough.
The site is very different from the store. If they don't email you a 20% coupon, then you don't get a discount. The store allows you to get several discounts at the same time. So go to the store.
I went to the store and ordered an item that was on sale and on top of the sale I gave a 20% coupon and got it for even lower price. I ordered it Monday night and got the item on Friday afternoon!
Their coupon (Never Expires so hold onto them!) alone keeps me returning to purchase from the store.
A great store + great products!
Never had problems with the site. Quality of products that I ordered were good.
They have just about anything you are looking for... however. Their prices are WAY TO HIGH
This store is a good place to go, shop and see what is available as they have a lot to choose from but not everything comes with a price you want to pay. Again, its a great store whenever you're finding the right products you need and they're on sale or at a price that make it a great place to shop. For the most part, its an average store with plenty of quality products but high to average prices and that is what makes for an average store.
I love the prices & the selection, can't walk out of the store without a welcome mat(or two). Frankly, I rarely enter the store because it causes a sharp decline in my bank account for the month. I can't afford to go in there more than once a year.
I enjoy shopping at Bed bath & beyond and almost always find everything I need. Generally employees are very helpful and they sure take the time to help you.
This store carries a lot of unique things. The sell things that you can only get on TV supposedly. They always have a 40% off coupon..
From soaps, shampoo, body wash, and creams, they always carry the best products at reasonable pricing. And they sales rock!
I have purchased several items from BB&B and I can say without a doubt that I am a loyal customer. Not only they do price match, but their return policy is amazing. I had return a juicer that I purchased from BB&B online after using it for few months (it suddenly died on me) and they happily took it back and refunded me the money. I was afraid they might not honor the return at all or give a lame excuse but they didn't ask any questions. Their staff is always very polite and super helpful.
I highly recommend this store and don't mind being their spokesperson at all as they have always exceeded my expectations.
All the bathroom accesories should be ordered here. Excellent service, good pricing and the variety of choice!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account