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Bed Bath & Beyond has a rating of 2.2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 8th among Bedding sites.
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The prices are excellent especially the makeup, Hair products, tooth paste, etc. Another place with a great mix of products
My husband and I often use Bed, Bath, and Beyond for our household, linen, towels, bedroom needs, and beyond because for the small size of our nearby store, it has most of the products we need. The other great thing about BB&B is that they provide wonderful coupons both in the paper or magazines and especially online. From our experience, even though the coupons have expiration dates, even expired coupons are good to use. Amd we are able to use more than one coupon for a purchase of several items. This definitely is our go-to store for household goods of so many different types, you WILL BE pleasantly surprised.
Love walking in this place and getting lost in all its great stuff. Wife literally has to drag me out. LOL
They have things you couldn't find anywhere else. Most of there items are affordable. I love the style they carry and the huge variety that they offer
Have ordered many times for pick up in store and always great service!
I am a long time shopper at Bed Bath & Beyond, but only shopped there occasionally because I used to think their prices were high; once compared to other retailers for the same product (i. E. Quest Protein Bars) I discovered that I was wrong. ESPECIALLY WHEN YOU ARE ON THEIR COUPON LIST! The $5 and 20% coupons can be applied at checkout that matches the amount of your order. In other words, while there's a limit, they give you the maximum allowed. I LOVE THAT! To be able to use expired coupons, they must have your name on them. In other words, you have to subscribe to getting them in the mail. The stores are ALWAYS clean and everything looks brand new. The selection of products is a lot bigger than most people are aware of. Their sale items at the end of each aisle offer deals one only dreams about. Keep up the good work!
BBB has taken a great step forward with their new website and upscale catalog. I absolutely LOVE it. Furniture, rugs and all kinds of things they have never carried before.
There are so many cool things here, the prices are not low... but you can always find somthing interesting on sales.
Me and my husband encountered 4x exchange of your items from West Edmonton Mall Bed and Bath outlet. We are very disappointed on the shipment that we received today. We paid for a queen size with 8 piece comforter and we received an incorrect ones with 6 piece on it only. This would be the last purchase we will do in your store!
Many times after sales it's difficult to find items you see in mailers. But, you can find online on their site. I was able to purchase chair covers they no longer had in store thru their site and for same discounted price. If you have them order online at store they will ship to you free. This is great to save alittle money and it arrives in reasonable time. Returns are easy back to store. Also while in store they will apply coupons usually accepted in store for your online purchase which you can't do (multiple coupons) if you order yourself. Sometimes they will just give you discount even if you don't have coupon on hand (you left at home).
I like the website so much better than the in-store experience. The stores are so crowded and the lines are always long
I placed a order for a item at Bed Bath & Beyond! In less than a half hour, I received a CALL FROM THEM, that the item I ordered was waiting for me to pickup! This was at the local store, less than 3 miles away. Bed Bath & Beyond you are the BEST!
BBBY has excellent selections but prices are a bit high... usually wait to shop there until I receive my 20% off coupon. Quality of their products is usually good, but need to watch prices as other vendors can beat their prices occasionally. Be a smart shopper and you'll be OK.
Always shop here "in store" when looking for home, bath, or accent pieces. Very knowledgeable staff willing to help. Prices are a bit steep but as the saying goes, "You get what you pay for" here.! Excellent...!
But too expensive. I save all my coupons and use them all at once.
I love this store and I will confess I over spend every time I go in there. I can't help myself I just do. So many unique novelty items for your home.
Answer: It's not hard to get them on the line, but they are all foreign so they didn't understand exactly what I was talking about
Answer: How can you share a success story when you hold on three separate phone calls for an excess of 16 hours to resolve a refund issue where you are not able to make contact through email because of a shortage of employees yet you are told that you exceeded the 15-minute window? I have been waiting for my refund since the 13th of August and I have yet to receive it
Answer: Bed Bath & Beyond is a scam! They took my money and NEVER sent my order and won't give me a refund! The worste online shopping experience I have ever had!
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