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Bed Bath & Beyond

2.2

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Bed Bath & Beyond Reviews Summary

Bed Bath & Beyond has a rating of 2.2 stars from 661 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bed Bath & Beyond most frequently mention customer service, credit card and next day. Bed Bath & Beyond ranks 7th among Bedding sites.

service
136
value
126
shipping
117
returns
107
quality
106

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Wisconsin
20 reviews
0 helpful votes
Follow Thomas C.
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Quality products. Many household needs at one place, plenty of quality products.

Date of experience: June 21, 2016
Washington
13 reviews
10 helpful votes
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Great finds
June 20, 2016

If you ever want to redo your bath and bedroom this is the store. They have some beautiful stuff. And the prices is from the low to tye high. And the choices is unlimited! Great great store... 5 Stars ACROSS THE BOARD.

Date of experience: June 20, 2016
Virginia
3 reviews
1 helpful vote
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Their shops always have wide selection and attentive staff, however some promotional offers that I get to my email are a bit annoying at times. It's not that I don't want to receive them at all, but just don't like to be overspammed.

Date of experience: June 10, 2016
North Carolina
14 reviews
17 helpful votes
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I Like BB&B
May 22, 2016

The selection in the store is really good. I don't shop there as much as I once did because I find them pricey when I compare prices for like items at other on line retailers. I suspect that BB&B is experiencing what many other brick and mortar stores are experiencing, customers shopping on line to save money.

Date of experience: May 22, 2016
RU
24 reviews
8 helpful votes
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Good
May 18, 2016

Good, friendly site. Great design, but it could be better)

Date of experience: May 17, 2016
Ohio
21 reviews
21 helpful votes
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They have nice and many things. They are well organized but their prices are overall too high. Use them at sales or reward programs.

Date of experience: May 3, 2016
Idaho
3 reviews
4 helpful votes
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Poor web site
May 4, 2016

Typically I have had great shopping experiences at Bed Bath And Beyond, however my experience using their online store was awful. Terrible customer service and they sent me the wrong item and refused to allow a return/ exchange. Very unpleasant experience.

Date of experience: May 3, 2016
Florida
8 reviews
42 helpful votes
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I love BB&B. Their customer service is fabulous and they will take anything back anytime. They stand behind their products and their name. It's such a delight to shop there too. The employees are great and helpful. The products are high quality generally. The sales are great too and their coupons for 20% off make me happy!
Keep it up. It's a fabulous company. (Hint: They should serve coffee and wine to shoppers! ;)

Date of experience: May 3, 2016
Canada
9 reviews
4 helpful votes
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Its tough to beat Bed Bath and Beyond for all home related purchases. I get most of my kitchen appliances, towels, bed sheets and comforter and so much more. Good service, good prices and good products. I highly recommend them to anyone.

Date of experience: May 1, 2016
Tennessee
7 reviews
6 helpful votes
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Quality good
May 1, 2016

Little higher in prices but the quality is good and the customer service is excellent.

Date of experience: May 1, 2016
California
39 reviews
20 helpful votes
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Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

Date of experience: April 27, 2016
California
9 reviews
63 helpful votes
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One stop shop!
April 19, 2016

When it comes to shopping for home goods, the mother store of domestic goods is... BB&B! They have everyting at this store, whatever you need for your home they'll have it. The only thing I wish they had more of is customer service reps who worked on the floor. Its always a hassle trying to find someone to help me. I spend more time looking for help than I actually shop!

Date of experience: April 18, 2016
Canada
4 reviews
3 helpful votes
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Love the selection!
April 18, 2016

I shop there frequently. Love their selection of kitchen accessories and customer service.

Date of experience: April 18, 2016
California
11 reviews
5 helpful votes
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I always receive what I ordered and in a reasonable amount of time for a reasonable cost.

Date of experience: April 17, 2016
Florida
5 reviews
3 helpful votes
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Store for girls
April 11, 2016

My girlfriend takes me in the store sometimes
I can not wait to get out

But the site is well designed and I bought some stuff on there once
It was fine and delivered quickly and well packed

Date of experience: April 11, 2016
Arizona
24 reviews
26 helpful votes
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OK, SO IT IS SOMEWHAT EXPENSIVE, BUT THE SELECTION OF COLORS AND PRODUCTS ARE GREAT. THE NUMBER ONE REASON IF YOU HAVE THE MONEY, THE ITEMS LAST LONGER THAN THE MAJOR STORES!

Date of experience: April 8, 2016
New York
11 reviews
0 helpful votes
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Bed bath and beyond. The products are good quality, However, too expensive for its quality.

Date of experience: April 7, 2016
Texas
2 reviews
33 helpful votes
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Love this store one of my favorite places to get that little extra home thing to put in the corner here or there, always take a coupon folks

Date of experience: April 6, 2016
Georgia
30 reviews
11 helpful votes
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Bath
April 6, 2016

L like all of there items and i love there sales i look for them all the time.

Date of experience: April 6, 2016
Canada
20 reviews
50 helpful votes
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Okay... I love bed bath and beyond. I love their shower curtains, I love their towels, and I love their... weird bird shaped... I don't even know whats. They have everything I love in a website: free shipping (although it is set really high at $99), and the ability to shop in CAD.

My only real complaint is that when Adam Sandler made "Click" they did not actually add... a Beyond Section. With Christopher Walken. Oh well. What can you do?

In all honesty though, I feel like BB&B changes their stock too often. I like being able to replace certain items in my home with the exact same item (so it feels like the kids never hit them with a basketball in the first place!). Also, it's really hard for potential customers to find items they're looking for after seeing them on pinterest.

When this happened to me with a ruffled shower curtain, I was sort of crushed!

Date of experience: April 6, 2016