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BeckyDress

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BeckyDress

2.2
beckydress.com

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BeckyDress Reviews Summary

BeckyDress has a rating of 2.2 stars from 161 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BeckyDress most frequently mention customer service, credit note and full refund. BeckyDress ranks 247th among Wedding Dresses sites.

service
20
value
20
shipping
20
returns
13
quality
19

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California
1 review
10 helpful votes
Follow Trancy G.
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Beautiful dress, amazing fabric, vibrant colors! I am in love with my prom dress, it looks absolutely magnificent on me, just the way I pictured it! Ordered early so, time was not a worry for me! Just happy I didn't have to return it because of size issue! I really loved the price that I got this dress for, was looking for a cheap dress that didn't look cheap, and guess what I got it. Definitely, will see me buying dresses from beckydress.

Date of experience: December 18, 2014
Japan
1 review
8 helpful votes
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I had a great experience ordering from Beckydress. I ordered a grad dress and was a little apprehensive about ordering online.The dress was very beautiful, the material is gorgeous and the cost was reasonable. I would recommend this dress site to everyone.

Date of experience: December 10, 2014
California
1 review
7 helpful votes
Follow N H.
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DO NOT ORDER FROM THIS SITE! WORST EXPERIENCE EVERY! LESSON LEARNED! Its bad enough being stressed out with everything involving a wedding but to have the wedding gown be an issue is a whole other story! The worst customer service, ordered my wedding gown from this co and they sent me a totally different dress than ordered. Would not exchange it or send me the dress i ordered and basically tried to force me to keep dress. I sent it back to them and they refused to accept the package. I was told from shipping co that i had to pay $200 to have it shipped back to me (the dress cost $220). End result the dress is being destroyed by customs due to abandonment. This wedding gown that was the wrong dress cost me $280 for nothing in return! STAY AWAY FROM THIS SITE!

Date of experience: November 24, 2014
Pennsylvania
1 review
4 helpful votes
Follow Ed H.
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Unless you like to gamble, don't purchase a dress from these people. Read their return policy. Even a standard sized item can't be returned without a 60% restocking fee. And, check the return shipping price - more than $50 from the US to Hong Kong.

Date of experience: November 21, 2014
Germany
1 review
2 helpful votes
Follow Heather V.
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This site is NO GOOD DO NOT ORDER! We ordered the dress it came in looking like a throwback from a bad 80s dress. Nothing like the photos... and returning anything is a joke, they will not give you any information to return it. They keep telling you to take photos and measurements and send it to them, the dress should fit. I keep telling them its way to big and the wrong color no luck with returning. Guess I'm going to eat this 165.00. This is a lesson in ordering on the internet be careful and read reviews!

Date of experience: November 13, 2014
Pennsylvania
2 reviews
9 helpful votes
Follow c B.
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I was very nervous ordering after the negative reviews however, as the mom, I have nothing but good things to say from the email communication received a week before the event as promised and the dress was beautiful just as pictured. THANK YOU

Date of experience: November 6, 2014
Australia
1 review
5 helpful votes
Follow Debra D.
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I ordered a dress for my niece on this site I am in Australia and she is in Zimbabwe. I must admit i was real worried at first but sure as sugar her dress was delivered on time and in perfect condition this is the only company that would deliver to Zimbabwe I am so greatful and i shall continue to use this site even the packaging was nicely done and my niece is over the moon. Thank you Becky dress.

Date of experience: November 2, 2014
Indiana
1 review
1 helpful vote
Follow Onjanette D.
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Do not order from this company. I ordered from kissdress last year dress arrived early with no issues. This company Becky dress promised an arrival of 10/29 and 1 week before said it couldnt be delivered until 11/11 after my event. They knew it was custom when I ordered but waited a week and a half yo move the date. Then gave me some 1 color dresses to choose from. If I wanted that incould have gone to a regular store! UNEXCEPTABLE!

Date of experience: October 27, 2014
Virginia
1 review
5 helpful votes
Follow Linda L.
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We ordered my daughter's Homecoming dress from Beckydress on Oct 4th. The expected
Delivery date was Oct. 22nd. It arrived on Oct 21st and was absolute gorgeous! It fit like a glove and was stunning! Only gave them 4 out of 5 stars because they lapsed in communication. I sent them a number of emails before they responded. This caused me to make alternate emergency plans for my daughter. I had read the reviews, this coupled with their lack of response put us in a state of panic. However, it did have a happy ending!

Date of experience: October 22, 2014
Florida
1 review
5 helpful votes
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This is the worst site to order dress from you mite go to Macy. This is a rip off site. Was going on vacation and order sweet 15 dress which never got here. Don't buy from this site. They take visa and master card.and you hard eared money. There out of hong kong please who you going to call.

Date of experience: October 20, 2014
New York
1 review
1 helpful vote
Follow Marie R.
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Our promised arrival date has come and gone and after several unanswered emails we are forced to go and buy another dress. This is my daughter's homecoming and her senior year. So heart broken for her that she may be without the dress she had imagined. Not to mention I am out not just the 300 for this dress but now must find more money somewhere to buy another. Stay away from this company.

Date of experience: October 18, 2014
Ohio
1 review
1 helpful vote
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Absolutely horrible!
October 15, 2014

Absolutely horrible! Ordered this dress (and another locally) with EXACT measurements. The local dress fit PERFECT. This dress was HUGE! Needed over $100 in alterations (not including the extra I paid for SPECIFIC measurements). It looked very very cheap. It was cheaply made and the seamstress couldn't believe what we got. It looked ok from a distance, but I was trying to avoid paying $350 for a dress and I ended up spending that much when I was expecting half when it was all said and done!

Date of experience: October 15, 2014
North Carolina
1 review
9 helpful votes
Follow D B.
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We will never buy from a company that does not have a phone number again. Beware, they will not allow you to do a return. Do not buy from this company. Their website says they will respond in 24 hours to your email, but it will be several days and they will tell you how beautiful the dress is, and you will not get anywhere. Please read and share these reviews in social media.

Date of experience: October 11, 2014
New York
1 review
15 helpful votes
Follow Karen P.
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I too ordered a dress and then read the reviews. I was in a panic! However I am very happy to report that in my case my panic was unfounded. Not only was the dress received in a timely manner, and in beautiful condition and exactly as pictured, it was a perfect fit. They were very professional and contacted me immediately when I turned in a measurement that seemed incorrect to them. Sure enough, I had miss typed a number. They saved the day for me as it would have been a disaster if they had used the measurement I had entered.

Date of experience: October 9, 2014
Texas
1 review
1 helpful vote
Follow Robert L.
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I ordered a homecoming dress for daughter. A wedding dress came in. They asked me to ship the wrong dress to correct customer and they would reimburse me for shipping. I received correct dress too late. I had to buy a different dress locally. After 16 emails back and forth they refunded my money for original dress but did not reimburse shipment for me to do their job and ship wedding dress to correct customer. DO NOT USE THIS UNPROFESSIONAL, NONCUSTOMER SERVICE, AND INCOMPETENT COMPANY.

Date of experience: October 9, 2014
Ohio
1 review
7 helpful votes
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I ordered a home coming dress for my daughter. When it arrived, it looked nice. Upon further inspection, we discovered that the arm holes are far too small to fit an arm through. Because of this the dress cannot be worn. I sent several emails, with photos, within the 7 day window that was required on the website. To date, no one has responded to my emails and we are stuck with a dress that cannot be worn. Very disappointed. I expected more from a company like this.

Date of experience: October 8, 2014
Pennsylvania
1 review
7 helpful votes
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Why so many bad reviews? I was just about to order a prom dress for my daughter but am now scared off.!

Date of experience: October 4, 2014
Michigan
1 review
10 helpful votes
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I absolutely love my dress from beckydress.com. I am so angry at all these people writing bad reviews about it because I almost did not open my package and was going to return it because everyone said terrible things. MY DRESS WAS BEAUTIFUL. There is no problems or destroying whatsoever! The gems are beautiful, not dull. And the quality was perfect. Don't believe everything you read on these reviews! I could not be more happy. 5-star for me.

Date of experience: October 3, 2014
Illinois
1 review
12 helpful votes
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Honestly I don't know why everyone is writing bad reviews. I ordered the dress without reading the reviews and after I read them I had already ordered and yes I was freaking out because all of these horrible ratings. The thing is I have had total complete communication with Becky dress the whole entire time from when I ordered and when I received it today and still is communicating with them. They are very nice and help you trough everythjng. I was very pleased with the type of communication I got from them. When I received the dress, yes it came in a bag, but it was basically a bag in a bag in a bag, so there was NO damage at all. When I opened i was surprised with a tiny gift of a beautiful necklace that had the Eiffel Tower and a crown on it, it was beautiful. And I was also surpised twitch the beautiful handmade homecoming dress! Most of you do not understand, that this site is CUSTOM made, so no the dress will not look exactly like the photo because they make them from scratch looking at the photo. My dress looked almost identical to the one in the picture and just amazing. I will state that the material is kind of cheap, it is a little cheaply made, but it is a beautiful cheap dress to wear and feel beautiful for one night. I recommend buying from Becky dress because they are great people and really do work their hardest to make us a beautiful dress! That's what they did to me and I love my dress. Wouldn't have changed a thing!

Date of experience: September 29, 2014
GB
1 review
9 helpful votes
Follow Louise M.
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This is brecky dresses site please do not order form this shop it rips People off for there hard money ordered a dress they sent me total different dress and will not give me my money back the customer service stinks but when you call Becky's dresses they say nothing to do with them well I ordered it from your shop terrible DO NOT ORDER FROM THIS SHOP ITS A BIG SCAM NOT TIGHT DRESSESS

Date of experience: July 14, 2014