Bead WaxReviews 48

Same BS happened to me. They took my money, never sent me any product, and have dodged "all" (email address only) contact. I'm shocked at how many reviewers got a response at all. I have gotten no reply to multiple attempts at contact. The website was down for awhile and my emails failed to send, but it is back up now and, I'm sure, collecting more ill-gotten gains. I wish there was something we could do other than telling everyone we know; hopefully karma'll get em in the end.

I ordered a wax warmer and Beads! May 3,2020! Today is August 20,2020! I've still not received my package! Can't get ahold of anyone through customer service! I don't have a order number! Or anything! 102$ just gone!

I made a purchase in the beginning of April, it is now June, I continued to try to contact the company for my package as I have not received an email to track it. After numerous times of trying to get in touch with them, I received an email from the so called "shipping operating manager" stating that the package was lost, and another was sent out. Continued to wait for the second package, still did not receive a tracking number nor the package. I tried to contact them and now nobody bothers to respond. WORST CUSTOMER SERVICE. They do not want to refund me nor send an actual package. Will be making a police report.

I placed my order at the end of March 2020. I received e-mails saying my package was shipped never got an email with tracking information. When I emailed bead wax because well they have no customer service number I was told my package got lost in transit ok no problem new package got shipped out on the 4th of June still no email with tracking information still haven't received a package and oh wait it gets better now no ones responding to my emails! Do not buy from this company you will be at a loss email correspondence from May to yesterday below

I placed an order on May 14th. On the 26th I received an email that it was on the way and I would get another email with the tracking number. It never happened. On June 8th I contacted them via website because they offer no phone number. I told them my issue. On the 9th I received a generic response that due to Covid19 they were behind... I responded that their response offered me no update on my order. I received no response. On June 12th I contacted them again requesting a refund. I got no response. Be careful purchasing from Bead Wax. Now I'll have to seek legal help. It's sad it cones down to this. I would give 0 stars if I could. They will not get away with keeping my money.

If I could leave zero stars I would. I placed an order on April 27th and it is now June 16th. When I inquired about my order a month ago they said they were backordered but would ship my purchase soon. It's been another month and it still hasn't shipped. When I asked for a refund a week ago and every day since I have yet to get a reply. There is also no number to reach this company at. It's a scam to take your money and not give you the product that you purchased. Don't waste your time or money on anything from their website.

Conveniently enough the site doesn't allow you to write reviews just read the awesome ones that they received or probably made off. After purchasing a wax machine I had several charges that would found on my credit card that I did not make. I thought it was a coincidence. Moving forward, I had waited a month for my shipment. They had sent several pre written emails "your package is on your way!" and "your shipment has been received!" But when attempting to get in touch with them about my package not showing and not receiving a tracking number they disappeared. Now, 6 weeks and 5 emails later I have nothing. I have disputed the claim but hope that this company burns to the ground. Don't waste your money