Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of BB Wheels

BB WheelsReviews 1,148

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.

Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.


How would you rate BB Wheels?
grey stargrey stargrey stargrey stargrey star

BB Wheels Reviews Summary

Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

7,524 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Bo K.
Unfollow Bo K.
Share Review
Report Review

24 Taos
February 21, 2025

Great experience as always. One of my preferred places to get tires and rims.

Date of experience: February 11, 2025
BB W. BB Wheels Rep
over a year old

Bo,
Thank you for your kind words! We're thrilled to be one of your go-to places for tires and rims. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
Follow Warren X.
Unfollow Warren X.
Share Review
Report Review

First order from BB Wheels
February 18, 2025

Order process was very easy. Tires arrived within 3-4 days and look great. Haven't mounted them yet, but all looks good. I am happy with this purchase and will be using BB Wheels again.

Date of experience: February 8, 2025
BB W. BB Wheels Rep
over a year old

Warren,
Thank you for your feedback! We're glad to hear that you had a smooth ordering experience and that your tires arrived quickly. We appreciate your support and look forward to serving you again. Let us know if you need anything once you get them mounted—happy driving!
Thank you,
BB Wheels

Ohio
1 review
0 helpful votes
Follow Gage U.
Unfollow Gage U.
Share Review
Report Review

Dented Rim
February 17, 2025

When the wheels got here I opened the box and the wheel was dented.

Date of experience: February 7, 2025
BB W. BB Wheels Rep
over a year old

Gage,
I'm sorry to hear that your wheel arrived dented. That’s definitely not the experience we want for our customers. Please reach out to our customer support team, and we’ll be happy to assist you with a replacement or refund. Let us make this right for you!
Thank you,
BB Wheels

Indiana
1 review
0 helpful votes
Follow donya K.
Unfollow donya K.
Share Review
Report Review

Donya cripps
February 17, 2025

Great place to get stuff from will continue getting stuff here recommended to all my family and friends

Date of experience: February 7, 2025
BB W. BB Wheels Rep
over a year old

Donya,
Thank you for your support and recommendation! We're thrilled to hear that you had a great experience with us. We look forward to serving you and your family and friends in the future!
Thank you,
BB Wheels

New York
1 review
0 helpful votes
Follow Timothy I.
Unfollow Timothy I.
Share Review
Report Review

BBwheels finest
February 17, 2025

Very professional and always looking for the solution and not the problem nice service work

Date of experience: February 3, 2025
BB W. BB Wheels Rep
over a year old

Timothy,
Thank you for your kind words! We're committed to providing professional service and finding the best solutions for our customers. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels

Maryland
1 review
0 helpful votes
Follow Jose Y.
Unfollow Jose Y.
Share Review
Report Review

Great communication
February 17, 2025

They told me that the original wheels I was going to purchase were not going to fit. They gave me other options to make it a smooth transaction!

Date of experience: February 6, 2025
BB W. BB Wheels Rep
over a year old

Jose,
Thank you for your review! We're glad we could help you find the right wheels and make the process easy for you. Customer satisfaction is our top priority, and we appreciate your support. Enjoy your new wheels.
Thank you,
BB Wheels

Minnesota
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Truck Tires
February 16, 2025

Had the whole order done in 5 minutes. Easy to figure it out if you already know your tire size and what you want.

Date of experience: February 6, 2025
BB W. BB Wheels Rep
over a year old

James,
Thank you for your feedback! We're glad to hear that the ordering process was quick and easy for you. If you ever need anything else, we're here to help!
Thank you,
BB Wheels

New York
1 review
0 helpful votes
Follow GREG C.
Unfollow GREG C.
Share Review
Report Review

GREAT Store
February 13, 2025

This was an easy site to navigate, with GREAT prices and FAAAAAAAAST shipping. I will definitely be returning to do more business.

Date of experience: February 3, 2025
BB W. BB Wheels Rep
over a year old

Greg,
Thank you for the fantastic review! We're so glad you found our site easy to navigate, enjoyed our great prices, and experienced our super FAST shipping. We can't wait to have you back for more—your support means the world to us.
Thank you,
BB Wheels

Florida
1 review
0 helpful votes
Follow Aron S.
Unfollow Aron S.
Share Review
Report Review

Speed
February 12, 2025

I'm very impressed on how fast I received my tires.
I ordered them on Thursday morning and had them by Friday night.
Super fast.
Thank you

Date of experience: February 1, 2025
BB W. BB Wheels Rep
over a year old

Aron,

Thank you for your kind words! We're delighted to hear you received your tires so quickly. Providing fast and reliable service is our priority, and we're glad we could exceed your expectations. We appreciate your support and look forward to serving you again!
Thank you,
BB Wheels

New Mexico
1 review
0 helpful votes
Follow Eric Q.
Unfollow Eric Q.
Share Review
Report Review

Great price and product.
February 11, 2025

I bought two rims on Saturday evening (1/25/25). The order was filled on Monday, shipped on Tuesday, and delivered just as described on Friday. I will definitely recommend ordering from them.

Date of experience: January 31, 2025
BB W. BB Wheels Rep
over a year old

Eric,
Thank you for your positive feedback! We're thrilled to hear that your order was processed and delivered smoothly. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Thank you,
BB Wheels

Arizona
1 review
0 helpful votes
Follow Roland Y.
Unfollow Roland Y.
Share Review
Report Review

Fast Shipping and Hassle Free
February 10, 2025

Ordered one day and the next day the tires were already in transit

Date of experience: January 31, 2025
BB W. BB Wheels Rep
over a year old

Roland,
Wow, that’s fast! We’re thrilled to hear your order was on the move so quickly. Thanks for choosing us, and we appreciate your support!
Thank you,
BB Wheels

Illinois
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Awaiting the arrival…
February 8, 2025

So far my experience with B&B has been very positive, website was great and very helpful and the prices were right on point… I have not received my order as of yet but it seems to be moving very quickly… Thanks you so far so good… Look forward to giving more feedback.

Date of experience: January 29, 2025
BB W. BB Wheels Rep
over a year old

Scott,
Thank you for your kind words! We're thrilled you've had a positive experience with our website and pricing. We appreciate your trust in us and are glad to see your order is moving quickly. We look forward to your final feedback once you receive your order—let us know if there's anything we can do to help.
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
Follow Carmelo F.
Unfollow Carmelo F.
Share Review
Report Review

Positive
February 7, 2025

Tires were delivered in less than twenty four hours. Thank you!

Date of experience: January 28, 2025
BB W. BB Wheels Rep
over a year old

Carmelo,
Wow! We're thrilled to hear your tires arrived so quickly! Thank you for your order—we appreciate your support and look forward to serving you again!
Thank you,
BB Wheels

Kansas
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Called and verified the availability of a product. The mfr was shut-down for several years due to large corp buyouts. Poison Spyder has a very reputable name in the Jeep/wheeling world. Their products didn't stumble once bought out, but what did stop was the production. ARB recently purchased name and rights through bankruptcy activity of Hooligan, who did same with Wheel Pros, who bought through Polaris/4Wheel Parts agreement. BB Wheels had some product that was difficult to find and was in stock for reasonable pricing and free shipping!

Date of experience: January 28, 2025
BB W. BB Wheels Rep
over a year old

Michael,
Thank you for sharing your experience and for the detailed insight into the industry's changes! We're glad we could provide the hard-to-find product at a great price with free shipping. We appreciate your support and look forward to helping you again in the future!
Thank you,
BB Wheels

Georgia
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Share Review
Report Review

Tires
February 3, 2025

BB Wheels is a awesome and easy place to work with online... They will definitely make it happen 👊👊

Date of experience: January 24, 2025
BB W. BB Wheels Rep
over a year old

Chris,
Thank you for your awesome review! We're thrilled to hear that you had an easy and enjoyable experience shopping with us online. Our team is always here to make it happen, and we truly appreciate your support! Looking forward to serving you again soon!
Thank you,
BB Wheels

New Mexico
1 review
0 helpful votes
Follow Raul V.
Unfollow Raul V.
Share Review
Report Review

I always bought my tires on this page and always get the best customer service

Date of experience: January 22, 2025
BB W. BB Wheels Rep
over a year old

Raul,
Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently great experiences with us. Providing the best customer service is our top priority, and we truly appreciate your trust in us. We look forward to serving you again!
Thank you,
BB Wheels

New Zealand
1 review
0 helpful votes
Follow Nathan S.
Unfollow Nathan S.
Share Review
Report Review

4 tyres
January 27, 2025

Awesome simple process, always a pleasure to deal with, website just gets better and better

Date of experience: January 17, 2025
BB W. BB Wheels Rep
over a year old

Nathan,
Thank you for your kind words! We're delighted to hear that you find our process simple and enjoyable. It's great to know that you're appreciating the improvements to our website – we’re always working to make your experience even better. We look forward to serving you again!
Thank you,
BB Wheels

Texas
1 review
0 helpful votes
Follow Charlie N.
Unfollow Charlie N.
Share Review
Report Review

Online purchase
January 27, 2025

I was referred to BB wheels and I was amazed at the variety of rims I was looking for. And they have a whole lot more to offer. Very easy shopping online and checkout was a breeze

Date of experience: January 17, 2025
BB W. BB Wheels Rep
over a year old

Charlie,
Thank you for your wonderful feedback! We're thrilled to hear that you were impressed with our wide selection of rims and enjoyed the ease of shopping online with us. We appreciate your support and look forward to helping you with your future wheel and tire needs!
Thank you,
BB Wheels

Idaho
1 review
0 helpful votes
Follow Kathlene G.
Unfollow Kathlene G.
Share Review
Report Review

Great prices great everything!
January 24, 2025

It was very easy and simple and great prices! I would recommend to everyone

Date of experience: January 14, 2025
BB W. BB Wheels Rep
over a year old

Kathlene,
Thank you so much for your kind words! We're thrilled to hear you found the process easy and simple, and that our prices met your expectations. Your recommendation means the world to us! If there's anything we can do for you in the future, don't hesitate to reach out.
Thank you,
BB Wheels

Arizona
1 review
0 helpful votes
Follow Ricky M.
Unfollow Ricky M.
Share Review
Report Review

Easy
January 22, 2025

Nice content the price is in my range. I can't complain on how you supplied my needs thank you

Date of experience: January 12, 2025
BB W. BB Wheels Rep
over a year old

Ricky,
Thank you for your kind words! We're so glad we could provide what you needed at a price that works for you. Your satisfaction means a lot to us, and we appreciate your support!
Thank you,
BB Wheels