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From the business
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering tires, wheels, and vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what shopping on a budget is like.
Our mission is to become your preferred online shopping destination for wheels, tires, and vehicle accessories.
BB Wheels Reviews Summary
Overall, the company enjoys a strong reputation for its customer service and product quality, with many customers praising prompt communication and efficient order processing. The competitive pricing and variety of financing options further enhance customer satisfaction. However, some feedback highlights a need for clearer product descriptions, particularly regarding essential components like lug nuts. While the majority of experiences are positive, a few customers expressed a desire for additional services, such as tire mounting and balancing. The general sentiment reflects a commitment to customer care and reliability, positioning the company favorably in the market.
This summary is generated by AI, based on text from customer reviews
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I spoke to a representative of BB wheels on the phone. It was a pleasure to deal with Ian. He was professional and very knowledgeable in ordering my specific wheels as the dimensions were extremely rare. He made sure to locate the exact wheel configuration to fit my vehicle.
I am a first time buyer.The fitment expert was knowledgeable and professional to my needs.
Lee,
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.
Thank you,
BB Wheels
Any question I asked they responded had constant updates of my order and even when I ordered the wheels without an account they set one up for me just had to make a password amazing!
Kaden,
We want you to know how much we appreciate your review. Our staff works hard every day to give you the best experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.
Thank you,
BB Wheels
Hercules Tires by far best I've used for my three axle dump trailer. Asphalt doesn't eat them up like other brands. Fast delivery ordered mine yesterday afternoon, got them the next day before noon
Tommy,
Thank you for the 5-star review! Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.
Thank you,
BB Wheels
I have never used BB wheels before however, I was very impressed with living in a very rural area and the roads being closed a lot this year due to large amounts of snow, I had all four tires in very very short time. They were all the right size all in great shape and I will use them again. I also got a great deal!
Autumn,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon!
Thank you,
BB Wheels
Had good experience so far I ordered on line and by has not arrived so I can't about the tires until they get here
Dan,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Thank you,
BB Wheels
Rich,
Thank you for the great review! We can’t wait to have you back!
Thank you,
BB Wheels
Bruce,
I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!
Thank you,
BB Wheels
Henry,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime!
Thank you,
BB Wheels
Zach,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for.
Thank you,
BB Wheels
Everything smooth from picking wheels and tires, to sales, and customer service highly recommended
Justin,
Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Thank you,
BB Wheels
The sales person was very muck in the know about tires and wheels this helped me a lot
Alvin,
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Thank you,
BB Wheels
Good experience would buy through them again. Very happy and pleased with their service.
William,
Amazing feedback. Thank you so much for giving us 5 stars!
Thank you,
BB Wheels
Dave,
We’re glad to know that you had a positive experience working with us and look forward to working with you again in the future.
Thank you,
BB Wheels
Ordered 4 tires Thursday evening with weeked arrived on Monday morning before I could start tracking. Tires were great.
Mark,
Thank you for the review! Your feedback is much appreciated, and you’re welcome to come again anytime!
Thank you,
BB Wheels
Great thanks good experience great prices fast shipping and free shipping
Robert,
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Thank you,
BB Wheels
Quick and easy we will see how long it takes to get the tires
Anthony,
We’re grateful that you took the time to leave us a 5-star review!
Thank you,
BB Wheels
Great customer service! Very simple and had no issues helping with size options and advise! Will for sure use again!
Josh,
Thank you very much for sharing your review. We love hearing from our customers.
Thank you,
BB Wheels
Really easy to find what u want with there huge selection. You can chat with anyone in service if u have question. Great place to buy I'm very happy.
Carlos,
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you.
Thank you,
BB Wheels
Sara,
We are so thrilled to hear that you had such a smooth experience with us!
Thank you,
BB Wheels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Tom,
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon.
Thank you,
BB Wheels