Bavarian Clockworks

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Bavarian Clockworks

4.4

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Bavarian Clockworks Reviews Summary

Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.

service
12
value
15
shipping
15
returns
3
quality
14

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840 reviews

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Justin R.
20 reviews
0 helpful votes
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I worked with Bob Ellis both before and after purchasing and he was extremely helpful and readily available. He answered all my questions (as many as I had) and it went a long way to me making my decision not purchase the clock, and then he was helpful when I needed to set it up. Would recommend the site to anyone interested.

Date of experience: June 8, 2020
Jamie R.
5 reviews
0 helpful votes
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It was easy to place the order and the website was easy to navigate.

Date of experience: June 7, 2020
Michael E.
22 reviews
0 helpful votes
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As with all cuckoo clock sites, the "size" is a bit confusing still. Please add an extra product photo with a meter stick/yard stick in the photo. Maybe against the wall to which the clock is mounted. The 12" clock must be amazingly tiny.

Also, it seemed like my order was stalled and I had to call in to get it moving. Sat for more than a week with no real status.

Date of experience: June 5, 2020
Dana D.
7 reviews
0 helpful votes
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Great price
June 3, 2020

Great price

Date of experience: June 3, 2020
Eduarda O.
1 review
0 helpful votes
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Mr. Robert Ellis answered me very promptly, within minutes, and politely when I sent an offline message with some questions.

Date of experience: June 2, 2020
Rachael N.
3 reviews
0 helpful votes
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I contacted customer service prior to ordering to be sure the item was in stock and could arrive in time for my husband's birthday. The stock status was verified and the item was shipped the same day, so even though the shipping company was delayed a couple of days due to COVID-19, the clock still arrived with plenty of time to spare. My husband loves it. It is a beautiful piece, and he just about has the pendulum in the right position for it to keep time accurately. Thank you so much for your help!

Date of experience: May 29, 2020
AngelaS J.
1 review
0 helpful votes
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Clock arrived very quickly
May 28, 2020

Clock arrived very quickly. I gave to my dad as a thank you gift. It was packaged in a small box, with individual pieces wrapped separately so they were not damaged. Great workmanship, exact size I was looking for!

Date of experience: May 28, 2020
Lisa M.
12 reviews
0 helpful votes
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Love the quality and details
May 24, 2020

Love the quality and details. Arrived tightly packaged, no damage. Will enjoy it for years to come in our new house.

Date of experience: May 24, 2020
Bob G.
20 reviews
0 helpful votes
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Had what I was looking for in stock
May 23, 2020

Had what I was looking for in stock

Date of experience: May 23, 2020
JonF G.
1 review
0 helpful votes
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Very easy and quick checkout
May 22, 2020

Very easy and quick checkout. Love the selection and price.

Date of experience: May 22, 2020
Patricia T.
15 reviews
0 helpful votes
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Excellent selection and easy to shop
May 22, 2020

Excellent selection and easy to shop

Date of experience: May 21, 2020
Mark J.
14 reviews
0 helpful votes
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My wife wanted one these for along time so I'm getting her one for Mothers day. Thanks for making it easy to get on line.

Date of experience: May 18, 2020
Fred K.
5 reviews
0 helpful votes
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Love everything
May 18, 2020

Love everything

Date of experience: May 17, 2020
Janet Y.
10 reviews
0 helpful votes
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Easy site to shop
May 17, 2020

Easy site to shop.

Date of experience: May 16, 2020
Tom W.
16 reviews
0 helpful votes
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Super easy ordering
May 13, 2020

Super easy ordering. Before ordering, I spoke with a customer service agent this morning who was polite, informative, and helpful. Thank you!

Date of experience: May 13, 2020
Lisa M.
20 reviews
0 helpful votes
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Easy no problems so far
May 11, 2020

Easy no problems so far. Loved the video

Date of experience: May 10, 2020
Wynona R.
1 review
0 helpful votes
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I was very pleased with the selection of clocks!
My dad passes away a couple of months ago and the clock I ordered was almost exactly like the one he bought when he met my mom in Germany 35 years ago. This was a Mother's Day gift for my mom and she cried when I gave it to her because of the memories she had from when her and my dad bought one. Thank you for the amazing craftsmanship

Date of experience: May 9, 2020
Julie N.
10 reviews
0 helpful votes
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Quick easy
May 8, 2020

Quick easy

Date of experience: May 7, 2020
Cynthia D.
16 reviews
0 helpful votes
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Glad to find a replacement for my old clock!

Date of experience: May 5, 2020
mark G.
4 reviews
0 helpful votes
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Thank be safe i am not positive with product received for it will be wedding gift for good friend

Date of experience: May 1, 2020