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Bavarian Clockworks Reviews Summary
Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.
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I worked with Bob Ellis both before and after purchasing and he was extremely helpful and readily available. He answered all my questions (as many as I had) and it went a long way to me making my decision not purchase the clock, and then he was helpful when I needed to set it up. Would recommend the site to anyone interested.
It was easy to place the order and the website was easy to navigate.
As with all cuckoo clock sites, the "size" is a bit confusing still. Please add an extra product photo with a meter stick/yard stick in the photo. Maybe against the wall to which the clock is mounted. The 12" clock must be amazingly tiny.
Also, it seemed like my order was stalled and I had to call in to get it moving. Sat for more than a week with no real status.
Great price
Mr. Robert Ellis answered me very promptly, within minutes, and politely when I sent an offline message with some questions.
I contacted customer service prior to ordering to be sure the item was in stock and could arrive in time for my husband's birthday. The stock status was verified and the item was shipped the same day, so even though the shipping company was delayed a couple of days due to COVID-19, the clock still arrived with plenty of time to spare. My husband loves it. It is a beautiful piece, and he just about has the pendulum in the right position for it to keep time accurately. Thank you so much for your help!
Clock arrived very quickly. I gave to my dad as a thank you gift. It was packaged in a small box, with individual pieces wrapped separately so they were not damaged. Great workmanship, exact size I was looking for!
Love the quality and details. Arrived tightly packaged, no damage. Will enjoy it for years to come in our new house.
Had what I was looking for in stock
Very easy and quick checkout. Love the selection and price.
Excellent selection and easy to shop
My wife wanted one these for along time so I'm getting her one for Mothers day. Thanks for making it easy to get on line.
Love everything
Easy site to shop.
Super easy ordering. Before ordering, I spoke with a customer service agent this morning who was polite, informative, and helpful. Thank you!
Easy no problems so far. Loved the video
I was very pleased with the selection of clocks!
My dad passes away a couple of months ago and the clock I ordered was almost exactly like the one he bought when he met my mom in Germany 35 years ago. This was a Mother's Day gift for my mom and she cried when I gave it to her because of the memories she had from when her and my dad bought one. Thank you for the amazing craftsmanship
Quick easy
Glad to find a replacement for my old clock!
Thank be safe i am not positive with product received for it will be wedding gift for good friend
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members