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Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.
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Quick, easy and thorough web site. Great experience! I can't wait for my husband to open it up and start it up!
Very Nice.
Hope this gets here before Christmas. It's a gift for the wife:)
Follow up; I've ordered black forest clocks from two other well known vendors and the shipping was very long and very worrisome. That's why I said in my original comment that I hoped the clock arrived before Christmas. I normally give at least a month for shipping but it seems that even that's not long enough for most folks. I got my clock from Bavarian super quick and without the damage I've come to expect. The other two clocks I ordered from the other guys were damaged (but repairable) because the pendulum weights had come loose from their packaging during transport and beat the clock up pretty good. This clock came undamaged, delivered in under two weeks and even had follow-up emails making sure I was happy. Obviously, Bavarian gets my next order. I just wish I found them before using the other two very reputable black forest clock vendors.
Very good website! Wish there were more videos for other clocks!
I did not open the box, immediately wrapped it so my husband wouldnt see the name on the box. I hope it is all good! It looked as though it was well packed!
I am so excited to see the face of the person opening this gift.
Shopping was quick and easy. I utilized your "How to purchase a cuckoo clock" section. I found the information invaluable.
Wonderful shopping experience. They helped me get an item in a rush for a birthday surprise, and even though there was a little hiccup with the product once it arrived, they stayed in touch with me and helped me get the repair needed in a very timely fashion. I couldn't be more pleased with the product and with the customer service we received. Thank you!
Outstanding experience! Very happy with my clock.
Easy to navigate your site. The clock is very well made.
Good presentation. Nice clock. Everything we expected. Good assembly directions. The wire holding the chains was a little difficult to unwind, but I know you want it to hold during shipping.
Easy so far...but may be sending it back because the arm of the beer drinker does not raise...
Easy to look at with information. Does not say where the manual on/off switch is on clock..
How high to put nail on this 8 day clock thank you, frank
Been shopping for a cuckoo clock a real one! Robert Ellis was great and very helpful. Thank you very much. It's beautiful.
My experience buying from Bavarian Clockworks was Amazing! The quality of clocks and support is second to none! They are there for you from the beginning to beyond the sale.
Good
Great selection and good product descriptions. Some unique clocks I wasn't able to find on any other sites.
Quick and easy
Very simple and straightforward, although you really need to get those other videos working ASAP.
Answer: Probably not. These are hand made, carved, etc. Then imported. I got excellent service.

