Bavarian Clockworks

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Bavarian Clockworks

4.4

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Bavarian Clockworks Reviews Summary

Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.

service
12
value
15
shipping
15
returns
3
quality
14

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840 reviews

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Eileen C.
4 reviews
0 helpful votes
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Quick, easy and thorough web site
December 6, 2016

Quick, easy and thorough web site. Great experience! I can't wait for my husband to open it up and start it up!

Date of experience: December 5, 2016
Robert J.
13 reviews
0 helpful votes
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Very Nice
December 5, 2016

Very Nice.

Date of experience: December 5, 2016
PewHeretic V.
1 review
0 helpful votes
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Hope this gets here before Christmas
December 3, 2016

Hope this gets here before Christmas. It's a gift for the wife:)

Follow up; I've ordered black forest clocks from two other well known vendors and the shipping was very long and very worrisome. That's why I said in my original comment that I hoped the clock arrived before Christmas. I normally give at least a month for shipping but it seems that even that's not long enough for most folks. I got my clock from Bavarian super quick and without the damage I've come to expect. The other two clocks I ordered from the other guys were damaged (but repairable) because the pendulum weights had come loose from their packaging during transport and beat the clock up pretty good. This clock came undamaged, delivered in under two weeks and even had follow-up emails making sure I was happy. Obviously, Bavarian gets my next order. I just wish I found them before using the other two very reputable black forest clock vendors.

Date of experience: December 2, 2016
Cynthia P.
15 reviews
0 helpful votes
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Very good website!
November 30, 2016

Very good website! Wish there were more videos for other clocks!

I did not open the box, immediately wrapped it so my husband wouldnt see the name on the box. I hope it is all good! It looked as though it was well packed!

Date of experience: November 30, 2016
Christie T.
3 reviews
0 helpful votes
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I am so excited to see the face of the person opening this gift.

Date of experience: November 27, 2016
Matthew A.
14 reviews
0 helpful votes
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Shopping was quick and easy
November 22, 2016

Shopping was quick and easy. I utilized your "How to purchase a cuckoo clock" section. I found the information invaluable.

Date of experience: November 22, 2016
Great c.
1 review
0 helpful votes
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Wonderful shopping experience
November 21, 2016

Wonderful shopping experience. They helped me get an item in a rush for a birthday surprise, and even though there was a little hiccup with the product once it arrived, they stayed in touch with me and helped me get the repair needed in a very timely fashion. I couldn't be more pleased with the product and with the customer service we received. Thank you!

Date of experience: November 21, 2016
Robert S.
24 reviews
0 helpful votes
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Outstanding experience!
November 15, 2016

Outstanding experience! Very happy with my clock.

Date of experience: November 15, 2016
Michele G.
3 reviews
0 helpful votes
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Easy to navigate your site
November 10, 2016

Easy to navigate your site. The clock is very well made.

Date of experience: November 10, 2016
Sharon a.
2 reviews
0 helpful votes
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Good presentation
November 7, 2016

Good presentation. Nice clock. Everything we expected. Good assembly directions. The wire holding the chains was a little difficult to unwind, but I know you want it to hold during shipping.

Date of experience: November 7, 2016
Susan M.
18 reviews
0 helpful votes
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Easy so far...
November 2, 2016

Easy so far...but may be sending it back because the arm of the beer drinker does not raise...

Date of experience: November 1, 2016
thomas A.
3 reviews
0 helpful votes
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Easy to look at with information
October 23, 2016

Easy to look at with information. Does not say where the manual on/off switch is on clock..

Date of experience: October 23, 2016
frank r.
1 review
0 helpful votes
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How high to put nail on this 8 day clock thank you, frank

Date of experience: October 18, 2016
Regina F.
2 reviews
0 helpful votes
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Been shopping for a cuckoo clock a real one!
September 16, 2016

Been shopping for a cuckoo clock a real one! Robert Ellis was great and very helpful. Thank you very much. It's beautiful.

Date of experience: September 15, 2016
Robert L.
2 reviews
0 helpful votes
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My experience buying from Bavarian Clockworks was Amazing! The quality of clocks and support is second to none! They are there for you from the beginning to beyond the sale.

Date of experience: September 10, 2016
Linda T.
18 reviews
0 helpful votes
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Good
September 7, 2016

Good

Date of experience: September 7, 2016
william J.
5 reviews
0 helpful votes
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Great selection and good product descriptions
September 5, 2016

Great selection and good product descriptions. Some unique clocks I wasn't able to find on any other sites.

Date of experience: September 4, 2016
John R.
34 reviews
0 helpful votes
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Quick and easy
August 30, 2016

Quick and easy

Date of experience: August 30, 2016
John E.
25 reviews
0 helpful votes
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Very simple and straightforward, although you really need to get those other videos working ASAP.

Date of experience: August 29, 2016
ken E.
1 review
0 helpful votes
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...
August 25, 2016

Date of experience: August 25, 2016