Bavarian ClockworksReviews 597

Lots of decision points well covered in each item. I gave a 4 because your video doesn't work yet.

I was delivered the wrong unit. Upon advising the team, I was given highest prioity and shipped the right clock fed ex in 3 days in time for Christmas. While I was upset at the error (having wrapped the first one and put it under the tree) I was equally impressed with the concern and quality communications to get me the right clock. To me that's great service. Everyone makes mistakes! Merry Christmas.

Charlie was very helpful in giving details about the specific cuckoo clock that I like. Bavarian Clockworks.com has the lowest price. I was very excited that my order came very early. But I wasn't able to open it yet because of the ongoing kitchen construction. With the busy holiday season, I'd probably open it and display it in our newly renovated kitchen after Christmas. I highly recommended Bavarian Clockworks.com if you are looking for one. I have searched into many different sites but Bavarian Clockworks has the lowest price. You pay only the advertised price and nothing more. Tax and shipping are included in the price.

My chalet style cuckoo clock was a present from my husband. I was able to pick the exact one I wanted and I chose the Forest Wildlife clock. It takes a lot for me to show my excitement, however when I opened the box I know that my face was beaming like a child at Christmas. This clock is beautiful! My husband, neighbor and friends are astonished at the beauty of the clock. I did have an issue with the clock arriving with the chains entangled, however I emailed customer service stating my problem and included a few photos. I thought that I would get an email reply within the next day or two. No, that wasn't the case. Charlie called me within minutes of receiving my email at 8:30 pm. He walked me through the resolution, making me happy once again. I would definitely recommend Bavarian Clockworks.