Bavarian Clockworks

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Bavarian Clockworks

Bavarian Clockworks

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bavarian Clockworks?
grey stargrey stargrey stargrey stargrey star

Bavarian Clockworks Reviews Summary

Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.

service
12
value
15
shipping
15
returns
3
quality
14

Instant Feedback

840 reviews

We monitor reviews for authenticity

Michael L.
22 reviews
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Found what appears to be a quality product at a reasonable price. My first cuckoo clock purchase, and I feel confident I've made a good choice.

Date of experience: December 27, 2017
Harold R.
18 reviews
0 helpful votes
Follow Harold R.
Unfollow Harold R.
Share Review
Report Review

Good selection
December 25, 2017

Good selection

Date of experience: December 24, 2017
Nicholas K.
9 reviews
0 helpful votes
Follow Nicholas K.
Unfollow Nicholas K.
Share Review
Report Review

Lots of decision points well covered in each item
December 24, 2017

Lots of decision points well covered in each item. I gave a 4 because your video doesn't work yet.

I was delivered the wrong unit. Upon advising the team, I was given highest prioity and shipped the right clock fed ex in 3 days in time for Christmas. While I was upset at the error (having wrapped the first one and put it under the tree) I was equally impressed with the concern and quality communications to get me the right clock. To me that's great service. Everyone makes mistakes! Merry Christmas.

Date of experience: December 24, 2017
Stephen C.
8 reviews
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

So far so good
December 24, 2017

So far so good.

Date of experience: December 24, 2017
Tamara X.
3 reviews
0 helpful votes
Follow Tamara X.
Unfollow Tamara X.
Share Review
Report Review

Good price
December 24, 2017

Good price

Date of experience: December 23, 2017
Kimerli S.
1 review
0 helpful votes
Follow Kimerli S.
Unfollow Kimerli S.
Share Review
Report Review

Looking forward to receiving my clock
December 24, 2017

Looking forward to receiving my clock. It's for my husband for Christmas

Date of experience: December 23, 2017
Elaina M.
1 review
0 helpful votes
Follow Elaina M.
Unfollow Elaina M.
Share Review
Report Review

I liked the website, you provided valuable information for my decision making process. I hope the delivery process is pleasant as well. Thank you

Date of experience: December 23, 2017
Patrick F.
15 reviews
0 helpful votes
Follow Patrick F.
Unfollow Patrick F.
Share Review
Report Review

Thanks, selection and ease of ordering, excellent
December 23, 2017

Thanks, selection and ease of ordering, excellent.

Date of experience: December 22, 2017
Eric L.
18 reviews
0 helpful votes
Follow Eric L.
Unfollow Eric L.
Share Review
Report Review

My wife was overwhelmed by the beauty and the craftsmanship of the clock. Very satisfied customer here!

Date of experience: December 21, 2017
James M.
25 reviews
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

My Son, bought a clock from this website and was very impressed with the shipping time and clock he received. After seeing his "After the hunt" clock I wanted one of my own.

Date of experience: December 21, 2017
Renato C.
1 review
0 helpful votes
Follow Renato C.
Unfollow Renato C.
Share Review
Report Review

Charlie was very helpful in giving details about the specific cuckoo clock that I like. Bavarian Clockworks.com has the lowest price. I was very excited that my order came very early. But I wasn't able to open it yet because of the ongoing kitchen construction. With the busy holiday season, I'd probably open it and display it in our newly renovated kitchen after Christmas. I highly recommended Bavarian Clockworks.com if you are looking for one. I have searched into many different sites but Bavarian Clockworks has the lowest price. You pay only the advertised price and nothing more. Tax and shipping are included in the price.

Date of experience: December 21, 2017
Mia F.
1 review
0 helpful votes
Follow Mia F.
Unfollow Mia F.
Share Review
Report Review

User friendly and useful site
December 22, 2017

User friendly and useful site

Date of experience: December 21, 2017
Ralph Y.
14 reviews
0 helpful votes
Follow Ralph Y.
Unfollow Ralph Y.
Share Review
Report Review

I ordered the Birds 12' cuckoo clock by Adolf Herr (11T8-322/1) for my husband as a gift and it is absolutely beautiful and my husband loves it. Quality craftsmanship! Even when I inquired about changing my order after initially placing it, I received a quick response and the customer service person was very knowledgeable and friendly.

Date of experience: December 21, 2017
Chris B.
22 reviews
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Love the big selection and ease of shopping
December 21, 2017

Love the big selection and ease of shopping

Date of experience: December 21, 2017
S T.
1 review
0 helpful votes
Follow S T.
Unfollow S T.
Share Review
Report Review

The purchase was an easy process
December 21, 2017

The purchase was an easy process. Any questions I had were made by e-mail and PROMPTLY answered. That's the way the process should work. Thanks

Date of experience: December 21, 2017
Martha E.
21 reviews
0 helpful votes
Follow Martha E.
Unfollow Martha E.
Share Review
Report Review

...
December 21, 2017

Date of experience: December 20, 2017
Neil K.
3 reviews
0 helpful votes
Follow Neil K.
Unfollow Neil K.
Share Review
Report Review

Love the short videos
December 21, 2017

Love the short videos. Wish there were more. My order was shipped promptly and I was given links to follow my order. The clock is even nicer than I had imagined. Keeps perfect time and awes my grandchildren. I bought it as a gift for my wife, but the whole family loves it.

Date of experience: December 20, 2017
Sherri P.
1 review
0 helpful votes
Follow Sherri P.
Unfollow Sherri P.
Share Review
Report Review

My chalet style cuckoo clock was a present from my husband. I was able to pick the exact one I wanted and I chose the Forest Wildlife clock. It takes a lot for me to show my excitement, however when I opened the box I know that my face was beaming like a child at Christmas. This clock is beautiful! My husband, neighbor and friends are astonished at the beauty of the clock. I did have an issue with the clock arriving with the chains entangled, however I emailed customer service stating my problem and included a few photos. I thought that I would get an email reply within the next day or two. No, that wasn't the case. Charlie called me within minutes of receiving my email at 8:30 pm. He walked me through the resolution, making me happy once again. I would definitely recommend Bavarian Clockworks.

Date of experience: December 20, 2017
Toby G.
2 reviews
0 helpful votes
Follow Toby G.
Unfollow Toby G.
Share Review
Report Review

Very good
December 19, 2017

Very good. Follow up and communication was excellent, especially with the chat feature.

Date of experience: December 19, 2017
John C.
20 reviews
0 helpful votes
Follow John C.
Unfollow John C.
Share Review
Report Review

Excellent
December 19, 2017

Excellent. Service, quick delivery and the clock was well packaged without any problems

Date of experience: December 19, 2017