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Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.
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It was very easy to select a clock and place the order, and I was surprised by how quickly I received it. The clock was exactly what I expected and more... it's beautiful.
Only constructive feedback that I can provide is that they may want to consider some additional packing methods (like peanuts or bubble wrap) in addition to the foam packing support. UPS rough handling dislodged some small pieces. Fortunately, they were easy to glue back.
Installation was very simple, and everything just worked out of the box.
Beautiful items, good pricing, great clock details.
This was a special gift for my sister's 6oth birthday as she has cancer. She has always wanted an authentic cuckoo clock and she was thrilled to receive it.
Excellent service and very good quality.
We are very happy with our clock, it is beautiful and was easy to assemble. When we e-mailed you for information we received an answer quickly. We would highly recommend your company. Also you video directions are excellent.
Great help
The buying experience was very smooth and the clock was delivered on time. The product is as stated on the website and you will get all the information that is needed to setup up the clock and get it running on the website.
1) Clock arrived earlier than I had expected;
2) Clock arrived in perfect condition (packing, etc.)
3) Printed instructions, as well as the video, we're quite clear and easy to understand.
4) I absolutely love my new shiny Cuckoo Clock.
Thank you!
The clock is an intricate work of art. I sent it to my son and daughter-in-law for their 10th wedding anniversary. It was easily assembled and hung.
Working with Bavarian clockworks was a pleasure.
Thank you, Bob, for making sure I get it by the 12th
Beautiful clock. Great price. The roof on both sides had a piece broken off. Glued it. Looks great.
Everything about this experience was wonderful. Charlie's guidance and expertise were perfect. The delivery of my clock was so fast and the clock itself is beyond beautiful. I am proud to own an Adolf Herr clock his craftsmanship is outstanding.
Easy to use website
Lot of info and online chat very helpful
Overall my experience was great. The clock came in a timely fashion and in great repair.
Thank you!
Excellent service!
Our clock was beautiful, however 3 pieces were broken off the clock when it arrived. We had to attach them again. We were able to do so without much trouble but perhaps it should have been better packed for shipping.
Found the video helpful. Clock arrived sooner than we expected. Instructions were clear and helpful.
Very good and I'm so happy, thank you
So far so good.:-) Just struggling a bit to get it on time, we're either a few minutes fast or slow, we keep adjusting it. We'll get it eventually.:-)
Received timely and everything looks exactly as described. Anxious to set it up and get everything operating.
I emailed a question and it was answered in less than two hours. So far very impressed with customer service.
Answer: Probably not. These are hand made, carved, etc. Then imported. I got excellent service.

