Bavarian Clockworks

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Bavarian Clockworks

4.4

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Bavarian Clockworks Reviews Summary

Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.

service
12
value
15
shipping
15
returns
3
quality
14

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840 reviews

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Sunny F.
2 reviews
0 helpful votes
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It was very easy to select a clock and place the order, and I was surprised by how quickly I received it. The clock was exactly what I expected and more... it's beautiful.

Only constructive feedback that I can provide is that they may want to consider some additional packing methods (like peanuts or bubble wrap) in addition to the foam packing support. UPS rough handling dislodged some small pieces. Fortunately, they were easy to glue back.

Installation was very simple, and everything just worked out of the box.

Date of experience: February 4, 2018
Crickett S.
1 review
0 helpful votes
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Beautiful items, good pricing, great clock details.

Date of experience: February 1, 2018
Ann S.
1 review
0 helpful votes
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This was a special gift for my sister's 6oth birthday as she has cancer. She has always wanted an authentic cuckoo clock and she was thrilled to receive it.
Excellent service and very good quality.

Date of experience: February 1, 2018
Richard M.
12 reviews
0 helpful votes
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We are very happy with our clock, it is beautiful and was easy to assemble. When we e-mailed you for information we received an answer quickly. We would highly recommend your company. Also you video directions are excellent.

Date of experience: January 30, 2018
Ashish Y.
1 review
0 helpful votes
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Great help
January 28, 2018

Great help

Date of experience: January 28, 2018
Shweta M.
1 review
0 helpful votes
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The buying experience was very smooth and the clock was delivered on time. The product is as stated on the website and you will get all the information that is needed to setup up the clock and get it running on the website.

Date of experience: January 27, 2018
Susan H.
23 reviews
0 helpful votes
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1) Clock arrived earlier than I had expected
January 28, 2018

1) Clock arrived earlier than I had expected;
2) Clock arrived in perfect condition (packing, etc.)
3) Printed instructions, as well as the video, we're quite clear and easy to understand.
4) I absolutely love my new shiny Cuckoo Clock.

Thank you!

Date of experience: January 27, 2018
Ms K.
1 review
0 helpful votes
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The clock is an intricate work of art
January 27, 2018

The clock is an intricate work of art. I sent it to my son and daughter-in-law for their 10th wedding anniversary. It was easily assembled and hung.
Working with Bavarian clockworks was a pleasure.

Date of experience: January 27, 2018
Gary Z.
19 reviews
0 helpful votes
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Thank you, Bob, for making sure I get it by the 12th

Date of experience: January 24, 2018
Lorraine S.
3 reviews
0 helpful votes
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Beautiful clock
January 22, 2018

Beautiful clock. Great price. The roof on both sides had a piece broken off. Glued it. Looks great.

Date of experience: January 21, 2018
Jan B.
12 reviews
0 helpful votes
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Everything about this experience was wonderful
January 20, 2018

Everything about this experience was wonderful. Charlie's guidance and expertise were perfect. The delivery of my clock was so fast and the clock itself is beyond beautiful. I am proud to own an Adolf Herr clock his craftsmanship is outstanding.

Date of experience: January 20, 2018
FG O.
1 review
0 helpful votes
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Easy to use website
January 19, 2018

Easy to use website

Date of experience: January 19, 2018
William N.
11 reviews
0 helpful votes
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Lot of info and online chat very helpful
January 18, 2018

Lot of info and online chat very helpful

Date of experience: January 17, 2018
Megan Q.
17 reviews
0 helpful votes
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Overall my experience was great
January 15, 2018

Overall my experience was great. The clock came in a timely fashion and in great repair.
Thank you!

Date of experience: January 15, 2018
Elizabeth A.
18 reviews
0 helpful votes
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Excellent service!
January 14, 2018

Excellent service!

Date of experience: January 14, 2018
Tammy A.
6 reviews
0 helpful votes
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Our clock was beautiful, however 3 pieces were broken off the clock when it arrived. We had to attach them again. We were able to do so without much trouble but perhaps it should have been better packed for shipping.

Date of experience: January 13, 2018
Mary F.
23 reviews
0 helpful votes
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Found the video helpful
January 12, 2018

Found the video helpful. Clock arrived sooner than we expected. Instructions were clear and helpful.

Date of experience: January 12, 2018
Lamiya Q.
1 review
0 helpful votes
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Very good and I'm so happy, thank you
January 12, 2018

Very good and I'm so happy, thank you

Date of experience: January 12, 2018
Denine E.
1 review
0 helpful votes
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So far so good
January 11, 2018

So far so good.:-) Just struggling a bit to get it on time, we're either a few minutes fast or slow, we keep adjusting it. We'll get it eventually.:-)

Date of experience: January 11, 2018
Marguerite J.
2 reviews
0 helpful votes
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Received timely and everything looks exactly as described. Anxious to set it up and get everything operating.
I emailed a question and it was answered in less than two hours. So far very impressed with customer service.

Date of experience: January 8, 2018