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BarxBuddy

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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BarxBuddy Reviews Summary

BarxBuddy has a rating of 3.3 stars from 850 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BarxBuddy most frequently mention training tool, border collie and timely manner. BarxBuddy ranks 10th among Pet Supply sites.

service
110
shipping
47
quality
291

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96,074 reviews

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South Carolina
1 review
0 helpful votes
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Not happy
January 11, 2023

It would take Amex! I am well educated and can read drawings but I can't follow your enclosed drawing and I keep getting cut off by phone. Can somebody please contact me at *******585.

Date of experience: December 12, 2022
California
2 reviews
0 helpful votes
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Dog doesn't like it
December 11, 2022

No issues with the ball itself but my dog has no interest in it. He loves balls but doesn't seem to even think this is one!

Date of experience: December 10, 2022
Texas
1 review
0 helpful votes
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Dog continually Barking@ squirrels
December 10, 2022

Shopping was easy, simple and informative. Thank you for the 50% off.
Alice B

Date of experience: December 9, 2022
California
1 review
0 helpful votes
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Not pleased. The instructions are not great. I don't know if I using the ball properly

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Not what I thought I ordered.
December 9, 2022
Updated review

The site I went to showed a bundle of 3 of the active balls, among other options, which is what I ordered. What I received was a bundle of 2 balls, a suction cup play toy and a portable dish. I called customer service, and a very polite young lady told me that if I wanted a third ball, I would have to order it from the web site. What I had received was (apparently) what I ordered. I'm sure that what I got wasn't what I ordered and wasn't even an option when I ordered it. I think the ordering process at the website screwed up.

Date of experience: December 9, 2022

Very efficient and user friendly
December 1, 2022
Previous review

Very efficient and user friendly.

Date of experience: December 1, 2022
Minnesota
1 review
0 helpful votes
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Love, BarxBuddy.
December 9, 2022

Simple! Description of item was easy to follow Ozzie loves his Barx Buddy! I'm going to purchase 4 more.

Date of experience: December 9, 2022
Michigan
1 review
0 helpful votes
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Barxbuddy
December 9, 2022
Updated review

It's a gift for my nieces pets which I will give at Christmas

Date of experience: December 9, 2022

Too many admins
November 29, 2022
Previous review

Too many admins

Date of experience: November 29, 2022
Ohio
1 review
0 helpful votes
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User Manual
December 9, 2022
Updated review

There are minimal instructions, yet the device illustration shows various parts that are not mentioned in the piece of paper included. Do you have an online user manual? I need more user information.

Date of experience: December 9, 2022

Did not see all of the charges for transaction
December 30, 2022
Previous review

Did not see all of the charges for transaction

Date of experience: November 30, 2022
Kentucky
1 review
0 helpful votes
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It's worse than "It doesn't work"!
January 7, 2023
Updated review

Not only didn't it work, it made things worse. Instead of stopping the barking, he went into a frenzy and couldn't be calmed down. I'm probably too late but it needs to be returned and refunded.

Date of experience: December 7, 2022

It was okay
December 7, 2022
Previous review

It was okay

Date of experience: November 6, 2022
Georgia
1 review
0 helpful votes
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Purchased as a Gift
December 5, 2022
Updated review

I was interested to see if the product works however I will have to wait to inquire to find out.

Date of experience: December 5, 2022

Unwanted Offers offered
December 26, 2022
Previous review

Unwanted Offers offered

Date of experience: November 26, 2022
Mississippi
1 review
0 helpful votes
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So far so good, it is so cute
December 5, 2022

So far so good, the puppy will need to get use to it
And quit running away from it

Date of experience: December 5, 2022
Pennsylvania
1 review
0 helpful votes
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Product worthiness
December 4, 2022

Quickly ordered and didn't try to sell a ton of extra items. I just got it and haven't had time to use it yet really. I'm not sure if it's going to work good for me or not. It gets the dog's attention but so far they have continued to bark so, I'll give it a chance for another week and if I'm not satisfied, I will be returning it.

Date of experience: December 4, 2022
North Carolina
1 review
0 helpful votes
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Miss Infoormation
January 3, 2023

Received the order, Opened package and charged ball. It took about fifteen minutes for our dog to destroy the ball. I don't know if I missed the ad but did not see ( For small and medium sized dogs).
We have a Alaskan Malamute 7 months old.

Date of experience: December 4, 2022
Illinois
1 review
0 helpful votes
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Useless
January 2, 2023
Updated review

Too much blah blah blah. I had more fun with it than my dog

Date of experience: December 3, 2022

Too much blah blah blah
December 23, 2022
Previous review

Too much blah blah blah

Date of experience: November 22, 2022
Georgia
1 review
0 helpful votes
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Bark stopper
December 1, 2022

Everything is easy to do- ordering and paying for the device

Date of experience: December 1, 2022
California
1 review
0 helpful votes
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Gift
November 25, 2022

Good experience. Have not tried the product as it is a gift for someone

Date of experience: November 25, 2022
California
1 review
0 helpful votes
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Instructions
November 24, 2022

Would have appreciated some instructions on how to set up and more details on how to use.

Date of experience: November 23, 2022
Florida
1 review
0 helpful votes
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Barks for Bella
November 22, 2022

Good and efficient. Ordering was a simple process.

Date of experience: November 22, 2022
Georgia
2 reviews
0 helpful votes
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Too soon to know if it works
December 16, 2022

Just got today. First time I used it dog was confused and did not stop barking.

Date of experience: November 16, 2022
New York
1 review
0 helpful votes
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Jake
November 15, 2022

Very happy over all, but, I am not certain if it was my error or yours, I need to return one package of the two packages, each containing two devises, we only need one package containing two devices. If you would please send me a return label so I could do that.

Date of experience: November 15, 2022

From the business

BarxBuddy is an innovative dog and pet product company based in the United States. Our signature product is the ultrasonic barking device, the BarxBuddy. We have expanded into grooming products, and in conjunction with Veterinary experts we are releasing our new supplement line shortly. Our belief is the 3 areas to support all dog and pet owners in is 1. Health 2. Training 3. Grooming.


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