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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Neil T.
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Positive response
January 15, 2020

I received a positive and prompt reply from one supplier to my enquiry which I have held on file for future reference.

Date of experience: January 14, 2020
Bark T. Bark Rep
over a year old

Hi Neil,

Thanks for your review,

We're so glad to hear that we could connect you with a great professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Janet G.
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Quick and efficient
January 14, 2020

Needed an oven cleaner as my usual company let me down and found one on Bark and was impressed. Sometimes you need to let these big businesses aware that the single man is just as good.

Date of experience: January 14, 2020
Bark T. Bark Rep
over a year old

Hi Janet,

Thanks for your review,

It's great to hear that we could connect you with a professional so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Shamoya W.
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Wardrobe assemby
January 14, 2020

Had a quick response and job done on the same day. Guys did a great job and I am happy with the outcome.

Date of experience: January 14, 2020
Bark T. Bark Rep
over a year old

Hi Shamoya,

Thanks for your review,

It's great to hear that we could connect you with a professional so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Damon L.
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I was looking to find a cleaner near to the village my father lives in. I made an inquiry on Bark, and within minutes I had a number of excellent local businesses contacting me via email and telephone, with clear and courteous information regarding their services, with no pressure to commit. I recommend Bark if you are looking to find a decent local service.

Date of experience: January 14, 2020
Bark T. Bark Rep
over a year old

Hi Damon,

Thanks for your review,

We're so glad to hear that we could connect you with such great professionals!

Kind regards,

The Bark Team

GB
1 review
10 helpful votes
Follow Leanne M.
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Waste of time and money
January 13, 2020

I have spent (wasted) £165 on credits without any success of winning any work. I have been a successful freelancer on another platform for many years. I feel the leads Bark provide are either non existent or time wasters who are not aware of the cost to us freelancers just to get their contact details. Bark have no support system in place, or do they contact Buyers as a follow up for the freelancer who has spent time and money to get their contact details. I wouldn't recommend Bark to anyone who is selling a service particularly in the design/web industry!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020
Bark T. Bark Rep
over a year old

Hi Leanne,

We are sorry to hear you’ve not yet been hired using the leads you found on Bark.

All leads are screened and verified before being released to our professionals. We do also have a credit return policy which protects you in situations where the contact details of the customers are incorrect.

It also sounds like you may be eligible for our "Get Hired Guarantee". Could you please email us at [email protected] so that we can look into your account and try our best to rectify your issues?

Kind regards,

The Bark Team

South Africa
1 review
32 helpful votes
Follow Lisa T.
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I have tried to make money on Bark but it seems impossible. Many leads are people looking for quotes, testing the water and basically not ready to hire. Even when they "request you to get hold of them" they are non committal and vague. I don't know if there's a formula for getting work from Bark, but I haven't found it despite being REALLY selective about the leads I respond to.

Date of experience: January 12, 2020
Bark T. Bark Rep
over a year old

Hi Lisa,

We are sorry to hear you’ve not yet been hired using the leads you found on Bark.

All leads are screened and verified before being released to our professionals. We do also have a credit return policy which protects you in situations where the contact details of the customers are incorrect or in some cases when the customers are testing the waters.

It also sounds like you may be eligible for our "Get Hired Guarantee". Could you please email us at [email protected] so that we can look into your account and try our best to rectify your issues?

We do also have some great tips to help you get hired so please do reach out!

Kind regards,

The Bark Team

GB
1 review
65 helpful votes
Follow Stef K.
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Bark might be great for people looking for services but not for those offering it. The credit system is ridiculous as you find yourself paying for jobs that don't even exist. So many times I have paid credits to offer my services and when I call the prospective client am told that they were only thinking about it. The leads need to be fully verified before sending them out. Bark do reimburse the credits if you call up but I'm fed up of wasting my time. Won't be buying credits in the future. Sort your system out!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2020
Bark T. Bark Rep
over a year old

Hi Stef,

We are sorry to hear you’ve not yet been hired using the leads you found on Bark.

All leads are screened and verified before being released to our professionals. As you have identified we do also have a credit return policy which protects you in situations where the contact details of the customers are incorrect.

If you do not wish to call us then you can also email us at [email protected]. We can try to resolve any issue as long as it has been reported within 14 days of the lead being purchased.

You may find it easier to send us a single email at the end of each week just letting us know if you have an issue and with which customers they are with and we can then look into them and get back to you with a resolution.

Kind regards,

The Bark Team

Washington
1 review
8 helpful votes
Follow Haakon C.
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Job well Done.
January 11, 2020

Two young men who got on with the job and did not waste any time. Very pleasant communication and I would recommend them to others. They held to the Quotation even though they had to use more material than they planned on. They gave my House roof a good inspection and pointed out faults that need attention and I will be having them back to do this work when the weather improves. Thank you BARK.

Date of experience: January 9, 2020
Bark T. Bark Rep
over a year old

Hi Haakon,

Thanks for your review,

We're so glad to hear that we could help connect you with two amazing professionals.

If you would also like to leave them a review, just login to your Bark.com profile and click on there Profile page.

Kind regards,

The Bark Team

GB
1 review
2 helpful votes
Follow Claudia L.
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Really poor service
January 7, 2020

Bark. Com' is a easy to use website.
Their customer service team is reactive.
However, the quality of their service is very poor. Leads are not well qualify before to be send. The customer service advise to contact the prospect as soon as we receive the lead. Unfortunately, one person over 10 will say that they were looking for the service. The 9 others said they were playing on the website, other will say they didn't made an enquiry other just hung up the phone when I said that I received their enquiry through Bark.com.
It is chocking to pay £36 (ex VAT- £43 VAT inc) for 5 leads and have 0 client.
They really need to qualify their leads as the money we invest in doesn't ruin from the sky!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2020
Bark T. Bark Rep
over a year old

Hi Claudia,

We are sorry to hear you’ve not yet been hired using the leads you found on Bark.

All leads are screened and verified before being released to our professionals. We do also have a credit return policy which protects you in situations where the contact details of the customers are incorrect or under some certain circumstances when the customers change their mind and are no longer looking.

It also sounds like you may be eligible for our "Get Hired Guarantee". Could you please email us at [email protected] so that we can look into your account and try our best to rectify your issues?

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Vidya M.
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Excellent Service
January 7, 2020

Used Bark to find a tree surgeon over xmas break. Received two quotes. Chose one and their service was beyond my expectations. I liked that both companies that made an offer had their own websites so I could see before and after shots.

Date of experience: January 7, 2020
Bark T. Bark Rep
over a year old

Hi Vidya,

Thanks for your review,

We're so glad to hear that we could connect you with a great professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Karen K.
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Easy to use for a customer searching for a service provider. However I couldn't help noticing the negative feeback from the actual service provider community themselves. Which is a cause for concern. Having said that, I got a very rapid response from more than 4 potential suppliers, all appeared to be reputable and the one's I spoke with were all very pleasant. The chap I chose did a great job at a reasonable price. Much easier and quicker than Rated People.

Date of experience: January 7, 2020
Bark T. Bark Rep
over a year old

Hi Karen,

Thanks for your review,

We're so glad to hear that we could connect you with a great professional.

We hope you continue to use Bark.com!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Maureen F.
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Quick
January 7, 2020

Very speedy reply to My request. Professional s were available for me to contact the same day.The company I chose came the next day to give me a quote for the work.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Maureen,

Thanks for your review,

It's great to hear that we could connect you with a professional so quickly!

Kind regards,

The Bark Team

South Carolina
1 review
0 helpful votes
Follow Stephanie R.
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Love this site!
January 7, 2020

I love this website it made it super easy to get different quotes from vendors for my wedding! Some of them even offer discounts when finding them through this site!

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Stephanie,

Thanks for your review,

We're so glad to hear that we could connect you with a great

If you would also like to leave them a review, just login to your Bark.com and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
12 helpful votes
Follow Ian M.
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I had a leaking roof and advertised for someone to take a look. A number of companies expressed an interest so I selected the first responder and within a couple of hours they came round to assess the requirement and then came back the next day to fix it. I am not a qualified roofer but the work looks good and assuming they have done the job properly I would thoroughly recommend them. The company were extremely polite and took the time to explain what they were doing. The price quoted was the price charged even though a few extra tiles were required and I think the work took a little bit longer than expected.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Ian,

Thanks for your review,

We're so glad to hear that we could connect you with a great professional.

Kind regards,

The Bark Team

Japan
1 review
0 helpful votes
Follow Bruna P.
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Very good
January 7, 2020

Punctual and very helpful carpet looks great would recommend Sam to friends if looking for a carpet cleaner
Thank you

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Bruna,

Thanks for your review,

We're so glad to hear that we could help connect you with Sam.

If you would also like to leave Sam a review, just login to your Bark.com profile and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Peter G.
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Removal of asbestos
January 7, 2020

Although the actual work has not been carried out yet, I received several relevant messages; prompted to respond to same by Bark - could have done with a bit more "thinking time" before replying.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Peter,

Thanks for your review,

Thank you for your feedback and we are glad to hear that we could help!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Bob S.
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Fencing contractor
January 7, 2020

Only one contractor contacted me but we have employed them and they are carrying out the works as I type!

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Bob,

We do aim to get each request 2 - 5 responses, however unfortunately there are not always this many professionals available at any one time.

We are glad to hear that we could help find you one professional who could carry out the work for you.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Jack F.
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Excellent For the most part. One provider was totally unprofessional and lacked manners and common decency.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Jack,

We are sorry to hear what has happened with this one professional.

Could you email us at [email protected] with the details of what happened and we can look into this for you?

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Garry C.
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Very good results
January 6, 2020

The whole experience was very good and i found someone to work with me on my business.
I was able to view the profiles of people i was looking for, have an initial chat with them so i am very happy.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi Garry,

Thanks for your review,

We're so glad to hear that we could connect you with such a great professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow James H.
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Got 7 responses, 4 quotes, hired someone within 2 days. Job planned for next week. Think will be good but will add to review after job completed.

Date of experience: January 6, 2020
Bark T. Bark Rep
over a year old

Hi James,

Thanks for your review,

It's great to hear that we could connect you with a professional so quickly!

We look forward to hearing how this turns out.

Kind regards,

The Bark Team