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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 19 days

We monitor reviews for authenticity

GB
2 reviews
0 helpful votes
Follow Lorraine W.
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Dog sitter
January 19, 2020

Very quickly found a suitable sitter for our 3 dogs. Not always easy to find someone willing to accommodate 3 at a time!

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Lorraine,

Thanks for your review,

We're so glad to hear that we could connect you with a great selection of dog sitters.

If you would also like to leave the company you hired a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Florida
1 review
0 helpful votes
Follow Denise D.
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Robert is so encouraging and makes it a personal commitment on his part to help me stay focused on my goals.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Denise,

Thank you for your review,

We're glad to hear that we could connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow GILLIAN B.
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Easy to use Bark lived that you get to see profiles before you ask for quotes. I used Kevva cleaning and Kevin was lovely, good price and did excellent job of clearing gutters and the blocked downpipe. Even sent photos of before and after Would definitely use again.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Gillian,

Thank you so much for your review,

We're so glad to hear that you found our platform useful to you.

Kind regards,

The Bark Team

Canada
1 review
1 helpful vote
Follow Donna P.
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Serious all the way.
January 19, 2020

I found the young gentleman, a professional electrician very concerned about the new breaker box I had just received a week before. He was also very thorough on checking the baseboard heater that stopped working and found wires completely burnt. He was excellent. I am now safer and I will call them again. Thank you for showing up after I phoned on short notice. Donna P.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Donna,

Thank you for your review,

It's great to hear that we could connect you with a great electrician.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow George S.
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Catering
January 19, 2020

I was put in touch with 5 catering companies for my daughters wedding thanks a lot iam now in contact with them to discuss various menus and costs

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there George,

Thank you for your review,

We're so glad to hear that we could connect you with a great selection of caterers who could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Ron R.
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Very quick response
January 19, 2020

Within 2 hours of enquiry I received 4 calls and by next morning had 4 prices.
Decision made and job booked.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Ron,

Thanks for your review,

We're so glad to hear that we could connect you with professionals so quickly.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Peter L.
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Had very positive response for my house clearance within hours, good job done next day.! By local vetted firm

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Peter,

Thanks for your review,

We're so glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Ruth V.
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Fast and easy
January 19, 2020

Filled in my details and within a few minutes got contacted by two trainers from the area one of which I chose to train with. Great service.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Ruth,

Thanks for your review,

It's great to hear that we could connect you with personal trainers who can help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Susan T.
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Positive experience
January 19, 2020

Responded quickly, although we didn't take up on the quote our experience with bark was very good. We would use them again.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Susan,

Thank you for your review,

We're so glad to hear that we could help.

Kind regards,

The Bark Team

Washington
1 review
1 helpful vote
Follow James L.
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Guttering
January 19, 2020

Needed new guttering. Had 4 expressions of interest within 30 minutes of posting. Was given 4 estimates covering a wide range of potential costs. Chose one - work nearly done to a good standard. During the work other issues I was aware of were pointed out. Have used the same people to fix these as well. Happy so far with everything.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there James,

Thanks for your review,

We're so glad to hear that we could connect you with a guttering company who could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Lesley C.
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Roof Replacement
January 19, 2020

Although we have selected a roofer outside of Bark, the website was easy to use, we were kept informed of what was going on in a smart and efficient manner and response times were very quick.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Lesley,

Thanks for your review,

It's great to hear that you found our platform so easy to use.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Gabrielle K.
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Very quick response
January 19, 2020

I asked for quotes for a photographer for my daughter's wedding party. I received two quotes very promptly and was able to select one of them for the task. Since then, we have corresponded and will soon meet up.

Date of experience: January 18, 2020
Bark T. Bark Rep
over a year old

Hi there Gabrielle,

Thanks for your review,

We're so glad to hear that we could connect you with a great photographer for your daughters wedding party!

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
Follow Lungani K.
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Please ask for a review after I used your member. I can't review a website I can review your member and that review is for someone who is going to use that supplier. Then I can review the website for overall experience.

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Lungani,

Thank you for your review,

We're glad to hear that we could help connect you with a professional.

To leave a review for your chosen service provider, just login to your Bark.com account and click on the Write A Review link on their Profile page.

Kind regards,

The Bark Team

California
1 review
3 helpful votes
Follow Jeff J.
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HORRIBLE
January 17, 2020

As a business owner and professional in my industry for 20 years and over 30 years of entrepreneurship experience, this company is the worst of the worst. Do not spend your money here! These leads are not legitimate. You're better off cold calling out of the phone book. I asked if I could have a refund for the credits I have not used and the Brit would not listen to me. Would not provide a refund and was rude. I asked to speak to a manager and she refused to help me. This company disgusts me and should not be allowed to operate in the United States! They take advantage of small business owners and should be shut down!

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi Jeff,

We did reach out to you to try and help, however you did not respond to us.

Please email us at [email protected] and we would be happy to help you make the most of our platform.

Kind regards,

The Bark Team

California
1 review
9 helpful votes
Follow Maurice L.
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Bark. Com is fraudulent. The leads are fake and they will not refund monies paid. I am starting a class action lawsuit in the United States as well as The United Kingdom. Please reply to email
*******@gmail.com to become part of this lawsuit.
Thank you,
Ben

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi Maurice,

We're sorry to hear that you have not had a positive experience using our platform however we strongly refute the claims you have made against our business.

We did try to resolve your issue however you did not respond to our message.

To clarify our role, we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.

We cannot provide refunds for used credit packs as we cannot retrieve the online marketing we already provided for your business.

Should you like to speak with us about your account, please email us at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Pauline L.
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Great roofer
January 19, 2020

Can out to quote for replace ridge tiles, the weather was bad, they look at it we both came to agreed price, As I could see the sky through the loft, They fix their for me so both parties very happy me with a dry roof and they got paid. So they done a great job to.

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Pauline,

Thanks for your review,

We're glad to hear that we could help connect you with a great roofing company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Douglas W.
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Excellent
January 19, 2020

Quick efficient and helpful they kept in contact all the way and there experience of signage is awesome I accepted there first sign no problems.

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Douglas,

Thanks for your review,

We're glad to hear that we could help connect you with a great professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Iain D.
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First-Rate Service
January 19, 2020

To date, my enquiries concerning Artificial Grass have been given an excellent response.
Each firm involved has provided expert advice and attention.

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Iain,

Thanks for your review,

It's great to hear that we could connect you with a company who could provide artificial turf services.

Kind regards,

The Bark Team

New Jersey
1 review
0 helpful votes
Follow Ewanya S.
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Explained the services they provide very thoroughly and how they can help me with my business. Price is very reasonable.

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Ewanya,

Thanks for your review,

We're glad to hear that we could help connect you with a great service provider.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Kim G.
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Guttering
January 19, 2020

Very good team. Turned up on time came back when they said they would. Worked hard and tidied up after themselves. Very good

Date of experience: January 17, 2020
Bark T. Bark Rep
over a year old

Hi there Kim,

Thank you for your review,

It's great to hear that we could connect you with some great professionals.

Kind regards,

The Bark Team