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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Good Job Cain!
January 28, 2020

Cain's phoned jus 12 minutes after I placed my job on your website. They gave me good advice, did a good job, cleared up well after. Pleasant and polite team. I'd employ them again.

Date of experience: January 27, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

It's great to hear that we could connect you with a service provider so quickly.

If you would also like to leave the company you hired a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Canada
1 review
1 helpful vote
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Bark.com spam
January 30, 2020

First became aware of this company when they started spamming our website contact EMail address, with daily (or sometimes multiple spam per day) claiming to be sending us leads for people interested in the services we provide. The only real difference between Bark & most garden-variety spammers is that Bark doesn't lead with their sales pitch - but it's obvious that it is a sales pitch if you try to actually respond to any of the leads they send you, because that's the point where they ask for payment.

The traditional definition of spam is "unsolicited commercial email" - and the the EMails from Bark clearly meet that definition. They are both unsolicited (we never subscribed to mail from them or requested the messages in any other way), and commercial in nature (by being advertisements/sales solicitations for their services).

It also appears that they are making no attempts to comply with federal anti-spam laws, at least here in Canada where we're based - and in our case, their spam was sent to a. Ca domain name, so it's not exactly rocket science to figure out where we're based. CASL, Canada's federal anti-spam laws, requires senders of "CEM" (commercial EMail marketing) - including Bark - to obtain explicit, opt-in consent from the address owner before sending marketing EMail to that address. In our case, since they started spamming an address that they'd scraped from a website, they didn't even make an attempt to give us the opportunity to provide (or decline) consent - let alone actually obtain it.

If you're in Canada and receiving spam from Bark, then the best solution is probably to report them to the CRTC - the federal agency responsible for enforcing the anti-spam laws.

Date of experience: January 27, 2020
GB
1 review
0 helpful votes
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CCTV
January 27, 2020

I used Hilton Canon Communications for CCTV fitting and installation. Issac came and saw us last week to show us the product. Fitted this morning. Very nice man, professional, polite and explained everything. 1 happy customer

Date of experience: January 27, 2020
Bark T. Bark Rep
over a year old

Hi there Sue,

Thank you for your review,

We're glad that we could connect you with Hilton Canon Communication.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Donna T.
GB
1 review
0 helpful votes
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Fast and Speedy response
January 27, 2020

Although, I received contact from one provider, unfortunately I was unable to uptake the offer as it was too far away for my circumstances as I have no transport available. I did input in my finer details at the start that I required 1-1 tuition at home for my son or at our local school in Malton North Yorkshire but there were no local matches available.

Date of experience: January 27, 2020
Bark T. Bark Rep
over a year old

Hi there Donna,

Thanks for your review,

We're sorry to hear that we couldn't connect you with more local professionals.

We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available.

If you need a service provider again in future, just login to your Bark.com account and place a new request.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Avoid This Site
January 27, 2020

MY ORIGINAL REVIEW: They put me in touch with three firms of bricklayers, two quite local, the other surprisingly far away. All gave estimates and I did in fact use one of them who was very satisfactory. I noticed that one of the companies didn't seem to know who or what Bark was, yet they had obviously been contacted by them. As far as I can tell it's a perfectly legitimate company and found me results almost at once.

EDIT: To my acute embarrassment I now have to rescind what I said about the Bark website. The man I employed, supposedly a bricklayer who was trading under the name "A1 Home Improvements" and using the email address "*******@icloud.com" turned out to be a fraudster. He took a deposit of £500 for which he gave me a junk receipt and disappeared off the face of the earth. If you know anything about him (from that email address his name might be Thomas Harber) the crime has been reported to Police Action Fraud, phone number *******040 and the Crime Number is NFRC*******626, Reported 29/01/2020 at 15.48. Do please phone in any information about him you may have and help to protect others from similar frauds. Obviously the Bark website conducts no checks on the people listed on their site, and based on that experience you would be a fool to have anything to do with them. They were completely unhelpful when asked to give any information held to either me or the police.

Date of experience: January 27, 2020
Bark T. Bark Rep
over a year old

Hi there David,

We're so sorry to hear that you have had a bad experience with a professional found through our website.

The overwhelming majority of customers experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions.

We do not claim to vet any tradespeople who use our site. Our role is simply to put you in touch with a professional in much the same way the Yellow Pages, Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals.

We do however take any reports made against professionals seriously, and we can confirm that this professional has been deleted from our platform.

Should you need us to provide you with any messages exchanged between you and the Bark professional in question, just email us at [email protected].

We would also advise reporting this company to Trading Standards.

We wish you all the best in resolving your issue.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Ibex accounting
January 27, 2020

Bark put me in touch with Ibex accounting who worked wonders on my tax return at very short notice. Very pleased with Samantha and her communication through the process.

Date of experience: January 27, 2020
Bark T. Bark Rep
over a year old

Hi there Mark,

Thanks for your review,

We're glad to hear that we could connect you with a great accounting firm.

If you would also like to leave Samantha a review, just login to bark.com account and click on their profile page.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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Great
January 27, 2020

Was quick they found companies to call me for my issue. And the company top rate plumbing came asap in my time

Date of experience: January 26, 2020
Bark T. Bark Rep
over a year old

Hi there Louise,

Thank you for your review,

We're glad to hear that we could connect you with some great service providers so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Thanks to all that got back to me will the quotes i got were great for me to gauge and i should be sorted next month

Date of experience: January 26, 2020
Bark T. Bark Rep
over a year old

Hi there Martin,

Thank you for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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First time if using Bark, entered requirements and received responses from several local providers.

Only received contact from relevant / local providers, selected the most appropriate for my needs.

I will make Bark my first point of call in the future as it saved me hours of phone calls and emails seeking quotes.

Date of experience: January 26, 2020
Bark T. Bark Rep
over a year old

Hi there Simon,

Thank you so much for your review,

It's wonderful to hear that you have found our platform works so well for you!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Fencing
January 26, 2020

We were looking for fencers to come and replace panels in my Father's fence, some of which had blown down. We put the details up on Bark and within 3 days we had arranged 3 quotes.
The contractors submitted their estimates and we selected one.

Very smooth

Date of experience: January 26, 2020
Bark T. Bark Rep
over a year old

Hi there Mike,

Thanks for your review,

We're so glad to hear that we could connect you with a great fencing company.

If you would also like to leave the company you hired a review, just login to bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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I had my patio power washed and was very pleased both with the standard of work and the company that did the job. I would recommend Bark.

Date of experience: January 26, 2020
Bark T. Bark Rep
over a year old

Hi there Carol,

Thank you for your review,

We're glad to hear that we could help connect you with a great power washing company.

Kind regards,

The Bark Team

Virginia
1 review
0 helpful votes
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I am impressed with my experience at Anchor Therapy Clinic and would suggest people to choose this particular avenue of therapy. The gentleman contacted me immediately after my inquiry and I was able to make an appointment with in a couple days of initial contact.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi Jessica,

Thank you so much for your review,

We're glad to hear that we could help connect you with Anchor Therapy Clinic.

If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Tree Felling
January 26, 2020

Within 12 hours I had many companies contact me. I went with Greenteam. It was a huge job. Very efficient. Great price.
******Have to edit this review, the trees had started to grow back within a couple of weeks. It wasn't long before it was like a forest again. Roots were all left and for someone that is on invalidity and has to save very hard to get work like this done, I am very disappointed. Trees and bushes that were cut down were not taken away in full. In fact there is still a pile behind my wall in a public green area. I haven't been able to access that part of my garden at all.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Rebecca

Thank you for your review,

We're glad to hear that we could help connect you with a great service provider.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great Rresults
January 26, 2020

We had a requirement for a quote for our parking area. Through Bark we had a quote within 6 hours. A big thank you

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Oliver,

Thank you so much for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Bark etc
January 26, 2020

Good and professional response Met requirements and expectations No problems with this service Helpful attitude.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Elle,

Thanks for your review,

We're so glad to hear that we could help connect you with a great professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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PA Systems provider
January 26, 2020

Three professionals contacted me. I have chosen a local professional who is familiar with our requirements.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Helen,

Thanks for your review,

We're so glad to hear that we could connect you with a great local professional who could help.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
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Vet Professional
January 26, 2020

Dev was punctual, efficient and did an excellent job. It was simple to find him on short notice. Great personality and easy to work with.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there David,

Thank you so much for your review,

It's great to hear that we could connect you with a professional who provided such a great service.

If you would also like to leave Dev a review, just login to your Bark.com account and click on their profile page.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Painting
January 26, 2020

Very good job and very nice people would recommend them do my sister flat very high standards thanks contract

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thank you so much for your review,

It's great to hear that we could connect you with a professional who could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Scaffolding
January 26, 2020

Very quick service had an answer from a local scaffolder that evening.
Easy to use website and helpful.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Lyn

Thank you so much for your review,

We're so glad to hear that you received a quick response to your request.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Good customer service
January 26, 2020

Very professional plus good customer service support very prompt.
I would recommend Bark for any small to me businesses across entire trades

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Catalin,

Thank you so much for your review,

It's great to hear that we have been able to help you grow your business and provide you with support.

Kind regards,

The Bark Team