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From the business
Bark is an online marketplace that connects customers with local and online professionals.
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Bark Reviews Summary
Bark has a rating of 2.7 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
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Would refer bark to others found bark always polite and friendly th
70% of the leads that I contacted don't answer calls, don't respond to text messages and don't answer emails.
Hi Brigitte,
We're sorry to hear that you've had an issue with customers not responding to you.
We are aware that leads not responding is an issue for some professionals, and we are always actively working on ways to try and improve the connectivity between buyers and professionals.
As our role is simply to provide contact details for customers, we do not return credits if the details are still valid and the customer is not responding, as this is something largely outside of our control. Of course, we will always return credits if the contact details are invalid or if any of the information on the request is incorrect.
We recommend contacting leads as quickly as possible to help try and counter leads not responding, as well as trying to be the first or second person to contact a lead.
Please do get in touch by emailing [email protected] so we can provide you with specialist support and advice to help maximise your success on our platform.
Kind regards,
The Bark Team
It's ok. After using the platform for a while, I learned a lot of the people are just looking for pricing. I think bark should only charge us if the customer hired us otherwise sooner or later I will not use bark.
Hi there,
Thank you for sharing your experience. We understand it can be frustrating when potential customers are only price-checking. Bark operates on a pay-per-lead model, as our service is to connect you with potential customers by providing their verified contact details. To increase your chances of conversion, we recommend responding to leads promptly and following up with a call shortly after reaching out.
Please do get in touch by emailing [email protected] so we can provide you with specialist support and advice to help maximise your success on our platform.
We appreciate your feedback and will continue exploring ways to improve your experience on our platform.
Kind regards,
The Bark Team
New to this site. Need a longer period to assess and experience how beneficial it is for me and my business.
Hi,
Thank you for joining Bark! We understand that it takes time to fully assess how our platform can benefit your business. We recommend exploring different lead types and reaching out promptly to potential customers to maximize your opportunities.
If you have any questions or need support along the way, feel free to email us at [email protected]. We’re here to help you succeed!
Kind regards,
The Bark Team
Hi BAB,
Thank you for your feedback! We're happy to hear that you had a positive experience speaking with one of our agents. If you need any further assistance, feel free to reach out.
Kind regards,
The Bark Team
Hi there,
Thank you so much for your kind words! We're thrilled to hear you're happy with the service and our quick replies. If you ever need assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
No one ever answers the phone - in the last year - unfortunately this has been quite pointless
I have not been able to speak to anyone
The majority do not answer
I have not sold one kitchen in over one year - when this block runs out I will not renew
Hi there,
Thank you for sharing your feedback. We understand how frustrating it can be when potential customers are unresponsive. While we can't guarantee every lead will convert, we recommend contacting leads within 20 minutes of receiving their details for the best chance of engagement. Additionally, if you ever encounter leads with incorrect contact information, please report them to our team for review.
You can click this link to see our credit return policy: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy.
We truly value your experience and will continue working to improve lead quality.
Kind regards,
The Bark Team
I receive leads fir females only where as I'm a make
Hi David,
Thank you for your feedback. We apologize for the issue you're experiencing with receiving leads that don't align with your preferences. Please reach out to our team at [email protected], and we will be happy to assist you further in resolving this matter.
Kind regards,
The Bark Team
Bark is a great platform to reach out to potential customers and expand your business. Excellent customer support for professionals; recommended!
Hi Nana,
Thank you for your kind words and for recommending Bark! We're thrilled to hear that you've had a positive experience with our platform and customer support. We wish you continued success in growing your business.
Kind regards,
The Bark Team
I was very excited to give Bark a try. It's really hard finding new business and Bark seemed like a great idea. However, I haven't had much luck. Maybe its me. I've followed all the tips and have had conversations with a number of potential clients. But I've found that the people who I do speak with never have a budget for their project. I can't work for free.
Hi there,
Thank you for sharing your feedback. We understand how challenging it can be to find new business, and we're sorry to hear that you haven't had the results you were hoping for.
First and foremost, we want you to know that we are committed to delivering high-quality leads to our professionals. We invest a lot of time and resources into attracting genuine customers to our website, and we have a dedicated team that works around the clock to ensure a robust lead-generation process.
We use an automated system to screen all leads, and we have a credit return policy in place to cover any non-functional contact details. We believe in fairness and we want to make sure that everyone is happy with the service we provide.
If you'd like more personalised support or tips on improving your experience, please don’t hesitate to reach out to our team at [email protected]. We're here to help!
Kind regards,
The Bark Team
Bark is an outstanding company that provides high-quality leads and excellent customer service. We are very satisfied with our partnership and plan to continue working with them!
Hi Tony,
Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with both the quality of leads and the customer service we've provided. It’s our goal to support professionals like you, and we're excited to continue this partnership.
If you ever need anything, feel free to reach out to us.
Kind regards,
The Bark Team
The electrician way very good at his did a perfect job at removing the old lighting system and replacing it
Hi Mary,
Thank you for sharing your positive experience! We're glad to hear that the electrician did a perfect job with your lighting system replacement. We appreciate your feedback on the service, value, and quality.
If you need any further assistance, feel free to reach out.
Kind regards,
The Bark Team
Hi there,
Thank you for your kind words! We're thrilled to hear that your query was resolved promptly and professionally. We always strive to provide great service and appreciate your feedback.
If you have any further questions or need assistance, don’t hesitate to reach out.
Kind regards,
The Bark Team
I have been using Bark over 5 years and my experience with Bark is impeccable.
Hi Shahid,
Thank you so much for your kind review! We’re thrilled to hear that your experience with Bark has been impeccable over the last five years. We truly value your continued partnership and are committed to providing the best service for both service providers and clients.
If you ever need anything, don’t hesitate to reach out!
Kind regards,
The Bark Team
When I didn't have credits, I received many job listings daily. But after purchasing credits, I haven't been able to find jobs for a long time. It seems like you only send or show jobs just to sell credits.
Hi Team,
Thank you for sharing your feedback. We understand your concerns, and we’re sorry to hear about your recent experience. All of our leads are live, so as soon as a customer places a request that matches your criteria and location, we send the lead information through.
Please note that leads can fluctuate depending on certain areas and times of the year, which may affect the frequency of job listings.
If you'd like to discuss this further or need assistance, please don’t hesitate to reach out to us at [email protected].
Kind regards,
The Bark Team
Long time bark professional. Frustrating to pay 17 credits on a lead that I reached out to immediately. Follow up via text email and multiple calls with no response.
Hi Rich,
We're sorry to hear that you've had an issue with customers not responding to you.
We are aware that leads not responding is an issue for some professionals, and we are always actively working on ways to try and improve the connectivity between buyers and professionals.
As our role is simply to provide contact details for customers, we do not return credits if the details are still valid and the customer is not responding, as this is something largely outside of our control. Of course, we will always return credits if the contact details are invalid or if any of the information on the request is incorrect.
You can view our Credit Return Policy here: https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy
We recommend contacting leads as quickly as possible to help try and counter leads not responding, as well as trying to be the first or second person to contact a lead.
Please do get in touch by emailing [email protected] so we can provide you with specialist support and advice to help maximise your success on our platform.
Kind regards,
The Bark Team
Hi Shiela,
Thank you for your positive feedback! We're so pleased to hear that one of our service providers was able to communicate clearly and effectively with you. We truly value your satisfaction and aim to make sure all interactions are as smooth and informative as possible. If you have any more questions or need further assistance, don't hesitate to reach out.
Kind regards,
The Bark Team
They were very inflexible and did not credit my credit card when their system did not properly process their 50% off offer. That cost me an extra $132 that I was not intending to spend on a new app. Very disappointed by their lack of customer satisfaction.
Hi Steve,
We are sorry to hear about your recent experience with our team. Please reach out to us at [email protected] with more details so we can investigate and assist you further. Your feedback is important to us, and we'll work to resolve this issue promptly.
Kind regards,
The Bark Team
Staff is very friendly and helpful; they always helped me when I need assistance with any of my leads.
Hi Team,
Thank you for your kind words! We’re thrilled to hear that our team has been helpful and friendly in assisting you with your leads. We always strive to provide great customer service, and your feedback truly means a lot to us.
If you ever need anything further, don't hesitate to reach out!
Kind regards,
The Bark Team
Highly recommend using Bark, they have been incredible with helping me get my business off the ground. Thank you Bark!
Hi Team,
Thank you so much for your positive review! We're so glad to hear that Bark has been instrumental in helping you get your business off the ground. Your satisfaction is incredibly important to us, and we truly appreciate your recommendation.
If you need any further assistance, we're always here to help!
Kind regards,
The Bark Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi Magdalen, Thank you so much for your kind words! We're delighted to hear that our team has provided you with great service and valuable advice. It’s fantastic to know you’ve found our mobile support helpful and that you’d recommend Bark to others.
Your feedback means a lot to us, and we’re grateful for your continued support. If you ever need anything, don’t hesitate to reach out!
Kind regards,
The Bark Team