Bargain Seats OnlineReviews 82

I got exactly what I paid for and and had a blast. Mind you it was a preseason NFL game, but the seats were great (front row) and it was on the aisle (which made it better). The one thing I HATE about all these tickets sites is the outrageous fees and if the ticket prices go down the fees go up. I was trying to get tickets this week and when the ticket prices dropped the fees jumped $22 a ticket. So, much for a price drop. I used to always think ticketmaster fees were bad, but these resellers make them look great. Needless to say, I haven't had any trouble with Bargainseatsonline.com. I got my tickets really fast and got what I paid for. Sorry to those of you who had a bad experience.

Lots of hidden fees and policies you don't find out about until after you've purchased! Be prepared to pay way more then the actual price on the site. Nd there is no guarantee if your tickets will be delivered or if you have to meet a rep from the actual people you are buying them from! They charge a $15.00 shipping fee even for paperless tickets. Total rip off. Stay away and use another site such as StubHub. You light pay a little more but at least you will have peice of mond!

I would not recommend this site to anyone. I ordered tickets for my son and dtrinlaw. And were told the tickets would arrive the following day. I was told over the phone that the tickets would be at the box office for them. Then I received an email indicating the tickets would be sent to their home. I phoned and spoke with Joel, the same person I had spoken with initially, and he was rude and obnoxious. He could not understand my concern, and berated me for calling. On the day of the concert a business card arrived from Fed Ex (for $40.00 shipping charge). We were very concerned that the tickets would not be there. However they were at the box office, although there was some reluctance on the part of the box office to release them to my son since he did not have the same credit card that was on the initial order. They did get their tickets and really enjoyed the concert, however there was much distress and consternation leading up to it which made one question whether they were going to get the tickets.

No Stars. I feel absolutley gouged. Don't use these guys. It is really unclear what you are paying for. I purchased 6 concert tickets for $123 each. Upon getting my tickets, I found that the face value was $55 and on top of that they charged $25 fees per ticket and then shipping and handling. The tickets were not issued in my name but the name of one of their employees. Upon calling customer service, after going through the automated loop, I was hung up on 3 times before talking to someone and getting a secret number. After talking to a person, they were unwilling to refund the purchase. These guys are userous and unethical. Do not user Bargain Seats Online, they are a ripoff.

Totally Scammed! Sold tickets via the good ole' "We will sell the same item to more than one buyer" and refused to honor their assurance that if tickets weren't delivered, they would replace with comparable ones, in fact I was told 30 mins before the concert that my ticket purchase (and, yes I paid for them too) would not be honored in any way AND they want 7-14 days to return $$$... excuse me ~ But WTH! When I told rep Alex "hey you guys have other tickets on the site" all I received was "well the tickets you got were from yet another reseller and the ones we have still on the site are private party sellers" ~ Uhhhhh EXCUSE ME! YOU GOT MY $$$ IN YOUR HANDS AND YOU WON'T HONOR YOUR OWN GUARANTEE BECAUSE THE OTHER TICKETS ARE FROM PRIVATE HANDS? Please beware people... I wouldn't buy cat food from these jerks knowing what I know now, and I have a super disappointed teen & her friend that missed out on seeing One Direction!

The afternoon of 6/16/12 bought 2 tickets to the One Direction Concert at the Gibson Ampitheater in Universal Citywalk for my daughter and a friend... Paid over $225 a piece (although they were tickets for same day use as the concert was 6/16@ 8pm) when I placed my order via a representative they informed me that I would receive my E-tickets to print within 5-10 minutes... realizing it was less than 2 1/2 hours prior to the concert I went to my email to print... I received a confirmation of ticket that stated "Not a Ticket" then shortly thereafter, I got an email survey. I immediately called and spoke to Alex who stated my tickets were good and he was calling the seller... and he would call me in 2-5 mins... well 20 mins later... still no answer... no tickets... then one of his associates came on to tell me they sold the tickets out from under me & they were not honoring their own "replacement ticket policy" due to the fact that the other tickets available on their website were being sold by private sellers and that I would have to wait up to 2 weeks for a refund! I swear, between salvaging the spirits of 2 teenage girls, dealing with these IDIOTS and knowing my money is in limbo till "they feel like it" ~ don't EVER TRUST THIS SITE... TOTAL SCAM!

I am not at all happy w/ the tickets you provided to me for the Joe Bonamassa concert in Denver, at the Paramount Theater! I placed the order on or around 12-5-11, the show not even close to being sold out, and you stick me in the very last row of the balcony. Granted, I did order balcony seats, but are you telling me that those were the only seats left as of 12-5-11? Come on! I can live w/ the exuberant prices of the tickets, but I thought I would have gotten a little better seat than the last row! 12-5-11! Yes, I received your survey, and called to speak w/ someone about my disappointment, and all they could say is, that I was given the best seats available at that time. Not happy!

NO STARS!

This site is such absolute B. S. They deal wil a snarky reseller, yup a reseller works for another reseller! At one point I asked the guy on the phone how many people's salaries is my outrageous service fee paying for?

The way it works is you get this great price online, better than the original site. Celine Dion as Caesar's palace in this case. Their tickets were $40 less for 2 tickets, but when you factor in the service charges and the shipping I paid MORE, much more, $137+ MORE!

Yes you read right, Neversoldout.com with the snarly tickets agent in NYC makes $48.69 per ticket and then bargainseatsonline.com charges you $40 for shipping.

What did we get? A photocopy which shows 2 tickets who's face value is listed as $140! We thought we were getting tickets for $214/each?! Who pocketed the difference and are my retired parents who we bought these tickets for Christmas going to have trouble with these tickets when they get there? Eek, buyer beware!

bargainseatsonline.com

Ridiculous overcharging of fees that are incredibly unclear. Be careful!

I have e-mails where you are unable to see the extra fees on the first screen. Only after scrolling down does one see the fees. Over $100 in extra fees for 3 tickets.

While checking out the fees were similarly unclear. I called moments aftrer placing the order and was told there are no cancellations. I waited on the phone for an hour and got no support and the run around.

Service Fee: Cost per ticket associated with SITE operation, customer service center operation, and other costs associated with the fulfillment of USER'S ticket request.

Delivery: Costs associated with the Delivery Method chosen by USER and the SITE'S arrangement of USER'S ticket delivery by the FULFILLER.

The 100% Ticket Guarantee is total bull$#*!! I called and was told by the customer service rep that the tickets were guaranteed, so I bought two tix to the Stanley Cup Finals for Game 3. Guess what, now there is a problem with my order and now I get "sorry sir this rarely happens". So the site should say something like "100% Ticket Guarantee Most of the Time".

This is after I called twice trying to get my tracking # and was told "you will have an email with the tracking # tomorrow". So I had to call them to learn I was SOL on my tix. The BBB shall hear from me about this company.

I purrchased 2 tickets to Wicked and recevied them in a timely way (for a mandatory additional $15,00 charge.) The tickets I got were for less face value than what I paid, and my seats were not in the section the seating chart led me to believe they were in. Get out your magnifying glass to double check the sections and rows! The tickets were "100% authentic" as the web site advertises, and I got into the door of the theatre, but I was left with a ripped off feeling having been given tickets that were in someone elses name and inferior seats for the money I spent.