Bargain Seats OnlineReviews 82

I selected specifically a certain section of tickets, and through ticket master, these seats were about $60 more. The only difference through them was an online fee. So I made the mistake of purchasing through them. Now not only do I have horrible seats. But They refuse to help me. I ask for a supervisor when I called and was not given one. I am reporting this horrible company to BBB. I recommend you STAY AWAY from this fraudulent website! I wish I had read the reviews!

BUYER BEWARE! DO NOT ORDER TICKETS FROM THIS WEBSITE. COMPLETE RIP OFF. I THOUGHT BUYING CLOSEST SEATS TO CONCERT FOR $75 WAS A GREAT DEAL. WELL AT THE END I GET CHARGED 75 PLUS 20 FOR EACH TICKET (SOME SERVICE FEE). THEN GOT CHARGED $8.00 FOR DELIVERY? I PRINTED THEM MYSELF? SO I PRINT TICKETS TO FIND OUT THEY SAY 39.95 A PIECE. SO I GOT RIPPED OFF ALREADY 40 DOLLARS. SO ACTUALLY IT SHOULD OF BEEN LESS THAN 100 TO GO TO THIS CONCERT. BUT TURNS OUT IT COST ME 200 AND NO REFUND. I WILL NEVER EVER EVER EVER PURCHASE FROM THEM AGAIN

Be warned... this company will sell your credit card information to a third party vendor and then wash their hands of you when something goes wrong! After being denied entrance because my tickets "were already used" Bargain Seats Online told me they couldn't help me because they were not the ones who charged my card. I was directed to a number where, ironically, the voice mail box was full. ​These people are scam artists at their fullest, spend the few extra dollars and get your tickets through a valid site.

I recently bought VIP Luke Bryan tickets. Called and confirmed the seats with Mike. Didn't like the 20% fee and the additional $15 for Fed Ex but I had the best seats I ever had at a concert. I couldn't touch these seats on any of the other cheap ticket selling websites that I used in the past. It took a couple of weeks to get them and I was getting nervous. I guess I was used to e-tickets and printing them myself. I still had 2 weeks to go before the show but I emailed them about my concern & they got back to me within an hour. They contacted the seller and the next thing you know my tickets where mailed. I would definitely use them again.

Never buy tickets here. I purchased 4 tickets to see the Book of Mormon and was told to pick them up at Will Call. When I arrived at the theater, I was told that they don't hold tickets for third parties such as BargainTicketsOnline.com. Immediately I called customer service, which took 45 minutes to reach. The representative I spoke with put me on hold to phone the seller -- which was another party that BargainSeatsOnline had bought the tickets from. The seller claimed that I had disputed the charge with my credit card company. But I had not. I believe they lied because the tickets never existed. I'm now in the midst of filing a real claim with my credit card company to get the money back.

Want tickets for Cher and as TicketMaster is hung up - perhaps all the scammers buying tickets to resell on scalping sites like this one. Tickets looked okay but found they are double the price to start. If I buy 2 seats, the price looked less [only 2x]. Then when I picked my seat, for 1, the price multiplied 3 times more [so 8-9x the $150 cost before fees for over $900]. I found a seat and decided on the $250 seat then after the $70 processing fee saw there was another charge - for a total of almost $400 for a $150 seat, $170something through Ticketmaster. And NO GUARANTEE the ticket will ever come or that they won't charge my card for anything else or sell my credit card as another reviewer suspects they've done.

Horrible, horrible site. Price gouging at its worst. This website preys on the ignorant and the desperate. I used this site when no other tickets to an event my family desperately wanted to see could be found. I ended up paying over $111 more than the quoted price (for each ticket!) in enormous fees and "shipping"(no print tickets option here!). Disgusting. Might I also add that the seats were terrible, despite the website's boast that tickets show up as promised "or better!". Yuck. Stay away from bargainseatsonline.com!

I don't know if anyone else had this happen to them but hopefully I'm not alone. I had no issue ordering tickets from here BUT I'm almost positive these jerk offs gave my card information to a bunch of scamming companies trying to sell "free" gift-cards to me because I had 4 different places charge me $29.95, without me knowing, for crap I did not agree to or sign up for. (Pretty sure that's illegal. I finally just got a new debit card because I kept getting charged.) I absolutely forever hate this ticket company. It was stupid on my part for not checking the reviews on this site but I didn't expect to get effing charged from random places in random states. This is an incredibly god awful site and doesn't deserve a star or even. 1 of a star. I hope this site shuts down because it definitely screwed me over good. Stay away from this ticket site!

This is the absolute biggest rip off site going! I would never give them a dime of money ever again. They sold us tickets to a hockey game that I don't believe they ever had. They charged the credit card and then said that the tickets weren't available. We then came to find out that they would issue us a credit that would be 3-5 days to process. This was for a large amount BTW. When the money was refunded back it was short $24.96... They now say that this is not their fault? I can't see how it is anyone else's fault?
The person on the phone was extremely rude and was basically telling me that there is no reason to get upset. I asked him if he likes paying for services or products that he did not receive? You can imagine how that went over!

I then asked where they are located because this is fraud. Surprise, surprise, He is NOT allowed to disclose where in the United States their office is! DO NOT use this company!

This website is THE BIGGEST RIP OFF OF THE CENTURY! Do NOT use them. Learned a HUGE lesson. Only buy from the primary venue, NOT a "secondary" market as this. Basically they are a big company of scalpers and all their little employees all over the world, buy a package of tickets from the primary venue (ex. The Benedum in Pgh) and then turn around and resell them through Bargain Seats. THEY ARE NOT BARGAINS PEOPLE AND THEY LIE! They only guarentee you a seat in the general vicinity (anywhere from row M to row W). I purchased 2, $56 dollar tickets, plus paid a per ticket service fee and a $15 shipping fee (total $147 for 2 tickets). When my tickets arrived, which were Christmas gift to my daughters, they ticket price said $26! And they are in the LAST ROW of the highest tier of the theater, in other words the worst seats in the house. After being on hold for 1 hour, they said all their salespeople tell customers at the time of buying that all tickets are equal or LESS than the actual value! HELLO! Why would anyone agree to pay $56 for a $26 ticket? They would do NOTHING. The main venue also can do nothing because they have no way of knowing who is going to resell their tickets. WE NEED LAWS ON TICKET SCALPERS! Contact your Attorney General in your state and lets put immoral people like this OUT OF BUSINESS!

Run, Run, Run away from this site. This is my first negative review on anything, but I feel that this is very well deserved. Please know that on several occasions that I did try to work this out with Rob in Customer Service and he did recommend a resolution in which I accepted only to have him afterwards not acknowledge the emails or to follow through with the resolution. I STRONGLY recommend for no one to use this site. The fees are ridiculous and the total cost is not revealed to you until you receive the email after you have submitted the order. And for their convince, All Sales Are Final