BannerBuzz Australia

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BannerBuzz Australia

3.9

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BannerBuzz Australia Reviews Summary

BannerBuzz Australia has a rating of 3.9 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention fast delivery, good quality and customer service. BannerBuzz Australia ranks 16th among Printing sites.

service
121
quality
333
This company responds to reviews on average within 1 day

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2,855 reviews

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Australia
1 review
0 helpful votes
Follow Karen K.
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Very easy to use website, good quality product and fast delivery - what more could you want - highly recommend BannerBuzz

Date of experience: June 23, 2022
Australia
1 review
0 helpful votes
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Great quick and easy!
June 21, 2022

Was great - nice and easy to use and when I had a question there was always someone there to answer it straight away!
Thanks Banner Buzz!

Date of experience: June 20, 2022
Australia
1 review
0 helpful votes
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Quick and easy to navigate site.
Great value and quality product

Date of experience: June 12, 2022
Australia
1 review
0 helpful votes
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We got there in the end!
May 15, 2022
Updated review

There was definitely a language barrier to start with when speaking to people on the phone the bot conversation was good on the surface but having to restart the whole story again was annoying each time.

Date of experience: May 15, 2022

Very good experience including the bot conversations
April 27, 2022
Previous review

Very good experience including the bot conversations.

Date of experience: April 26, 2022
Australia
1 review
0 helpful votes
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False delivery promises
June 11, 2022

A bit nervous regarding delivery. The person on Chat did not help much. All I got was copy/paste answers. I was happy to pay for priority delivery to get the goods when I needed them. On order, the priority delivery was to get the goods here on 20th May. Free standard delivery date was 27th May. Next day I get a text from FedEx saying delivery would be made on 27th May.
So I paid for nothing!
Banner Buzz have agreed to refund the fee paid for priority delivery after some pretty strange emails from them.
The goods came from India so could never have been here by 20th. Not happy!

Date of experience: May 11, 2022
Veeni M. — BannerBuzz Australia Rep
over a year old

Hi Chris! We are sorry to note your disappointment and apologize that our service does not meet your expectations. However, as checked you have selected the priority shipping method which takes 4-6 business days as the standard turn around time. Hence, the delivery date is appropriate as per the selected shipping method and it is expected to be delivered by May 20th 2022. Also, we are sorry for the negative experience you had with our customer support team. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

Further, your order is in production now and you will be notified the tracking details once it gets shipped out from our end. Please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing BannerBuzz.

Australia
1 review
0 helpful votes
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Great Products, Fast Shipping
May 2, 2022
Updated review

Difficult to move the text box when designing your item. The colours of both the magnets and text are very vast. Overall a top experience.

Date of experience: May 1, 2022

Difficult to move the text box on item
April 8, 2022
Previous review

Difficult to move the text box on item. Didn't try any others. I chose Bannerbuzz because nowhere else had reflective vehicle magnets.

Date of experience: April 8, 2022
Australia
1 review
0 helpful votes
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Header Cards
April 21, 2022

It has been easy to order my products. The products came with out hassle and the products look amazing and very professional.

Date of experience: April 20, 2022
Indiana
1 review
0 helpful votes
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First time customer
April 20, 2022
Updated review

ITS SO MUCH FUN DESIGNING YOUR STICKER, the stickers turned up today, they are amazing, thank you so much

Date of experience: April 19, 2022

ITS SO MUCH FUN DESIGNING YOUR STICKER
March 30, 2022
Previous review

ITS SO MUCH FUN DESIGNING YOUR STICKER

Date of experience: March 29, 2022
Australia
1 review
0 helpful votes
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Great quality
April 30, 2022

Uploading had issues.
Delivery took 4 days longer than expected.
Product is great.

Date of experience: March 30, 2022
Australia
2 reviews
33 helpful votes
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Great deal
March 14, 2022

I really like costumers service and lately I got amazing deal, really reccomend...
Becide that prudact high quality

Date of experience: March 14, 2022
Australia
1 review
0 helpful votes
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Got some sticker printed with them. One of the colour was poor quality and was faded and also coming off. It took about 10 emails back and forth for them to agree one panel, cream. Finally gave up as I wanted atleast to replace all the creams and didn't wanted to waste more of my time.

It is cheap and cheaper quality.

Date of experience: March 7, 2022
Veeni M. — BannerBuzz Australia Rep
over a year old

Hello Alex, we sincerely apologize for the inconvenience this has caused you. As per the latest update, we can check our team is working on the issue and has offered the best possible resolution. They will get back to you shortly with an update. For further assistance, we would request you to write to us at [email protected].

Australia
1 review
0 helpful votes
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.
March 1, 2022

Simple and easy to use website. Prompt and helpful chat service

Date of experience: March 1, 2022
Australia
1 review
0 helpful votes
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Terrible Customer Service
February 16, 2022

I ordered clear vinyls for my windows and they sent opaque white vinyl. They have refused to refund the product and are using every excuse under the sun to validate why they mucked up

Date of experience: January 16, 2022
Veeni M. — BannerBuzz Australia Rep
over a year old

Hi Patrick, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order record we can see that you are already in touch with our quality team and we will also escalate your concern to them. They will contact you soon and provide you the best possible resolution for the same.

Australia
1 review
0 helpful votes
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Tried to order a trading card to see the quality. A proof was sent to me to approve. The problem is the website is so badly designed, I didn't notice the proof was even sent to me! After I discovered it, I decided to make some changes on the design. They sent back a proof with the version of the design that wasn't updated. I decided to talk with a representative on the website live chat and it was an awful experience. I tried another rep, same experience and the design was unchanged. Spoke with a third rep who appeared to be helpful, but after I thought the changes were finally made, a message was sent to my email address saying that my order was escalated. What?! I responded advising that I didn't need my order escalated and that I had already explained to the last representative what I needed changed. It didn't help, they have continued to escalate my issue. I would not recommend this company to anyone as they are absolutely TERRIBLE to deal with. Avoid at all costs.

BannerBuzz Australia attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2022
California
1 review
0 helpful votes
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I'm not an experienced buyer of green screens so I was disappointed when the screen turned up with no tripod stand. I also find it impossible to refold and return to its carry bag. I've watched multiple 'how to' videos to no avail as they all make it look like a very easy thing to do. It isn't that easy for the large 3 fold type of screen. 2 folds is easy. Sigh...

Date of experience: January 10, 2022
Veeni M. — BannerBuzz Australia Rep
over a year old

Hi Russell, We are sorry to note your disappointment with the product received. As per your concern regards to the tripod stand, we just provide the Pop Up Green Screen Webcam Backdrop with the pocket over the back and do not provide any other accessories with the same. It slides easily over the back of your chair and secures with an elastic pocket. The elastic pocket allows you to set up and remove the backdrop easily. We have shown the details over the website regards to the same. We are for the inconvenience caused to you, however, we have made the product as per the standard process to fold or unfold the Pop-Up Screen with a normal technique. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.


Good sign on experience thanks
December 22, 2021
Previous review

Good sign on experience thanks

Date of experience: December 22, 2021
Australia
1 review
0 helpful votes
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Fantastic service
December 29, 2021
Updated review

Always easy and professional to deal with. Fast delivery and good pricing

Date of experience: December 28, 2021

Fabulous service
February 16, 2021
Previous review

The designers worked with me to ensure I got teh best outcome for the products I ordered. Brilliant value for money and fast delivery. I loved the banner, bookmarks and business cards. Will defintely recommend and use this service again.

Date of experience: February 16, 2021

So easy to design and order
January 29, 2021
Previous review

So easy to design and order

Date of experience: January 29, 2021
Australia
1 review
0 helpful votes
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High quality banner.
December 14, 2021

Awesome as it was quick and painless to do online. Thanks guys.

Date of experience: December 13, 2021
Australia
1 review
0 helpful votes
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Great service
November 28, 2021

Great service. Easy to use. VERY quick responding to emails. Great postage.

Date of experience: November 28, 2021
Australia
1 review
0 helpful votes
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Incredibly Smooth Order Process
November 28, 2021

I certainly had my doubts as to how well this would go, but the price was so reasonable - so good that I decided to up the postage level a notch. To watch my order get collected just a day after placing it, then see it race from India to Dubai to Singapore to Melbourne to Hobart to arrive days before some books I ordered on the same day to come from Victoria was stunning. I ordered two rectangular flags for indoor use, so can't vouch for their weather endurance, but they look great!

Date of experience: November 27, 2021
Australia
1 review
0 helpful votes
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Good products
November 3, 2021

Good service and the products arrived in a strong box which protected the contents

Date of experience: November 3, 2021