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Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.
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The product (Bleriot XI model, wood) comes without a complete manual. Luckely there is one on the internet avaiable. The cardboard box was damaged. I have no idea if all parts are deliverd.
J'ai un code réduction et je ne trouve pas où l'inscrire
J'ai un code réduction et je ne trouve pas où l'inscrire
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Easy to place an order today as with previous orders. Thank you.
Love my trousers and love my free smoke detector. Will definitely use again
Looks good so far will know when I receive goods
Ok, good packaging, I've not tested the boards now but the quality is there, pins're ok and the cables're there too even if you use them with a desktop computer they're maybe a little bit short. A good product for the value and you can buy it without problems.
I fail to understand how anyone with an IQ > 10 would rate BangCongood higher than 1 star. Stay away!
Dear customer,
Thank you for taking the time to leave your comment.
We cherish every custome's the opinions and suggestions, and apologize for your not good shopping experience.
According to the information you provided, we found that your order has been signed.
We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected]
Best regards,
Banggood Team
Non mi è piaciuto il continuo altalenarsi di prezzi fino ad arrivare a 20 € quando nella prima trance era a 14 €, questo è successo da un giorno all'altro per me questa è mancanza di serietà, poteri capire se fosse passato una settimana, ma da un giorno all'altro no, vi pare!
Non mi è piaciuto il continuo altalenarsi di prezzi fino ad arrivare a 20 € quando nella prima trance era a 14 €, questo è successo da un giorno all'altro per me questa è mancanza di serietà, poteri capire se fosse passato una settimana, ma da un giorno all'altro no, vi pare!
Most rendeltem először. Remélem minden rendben lesz.
Easy ordering. Wish some items show more details. I expect to shop more with usa bangood
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
Our website provides a variety of products, we will continue to select some high-quality products from some high-quality suppliers, and constantly optimize and expand our product categories.
You can continue to follow our shop or subscribe to our website to get more updated information. Here is more details of How to subscribe/ unsubscribe/ update settings of Newsletters: https://www.banggood.com/index.php?com=help&t=questionCategory&keyword=subscription
If you have any questions, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Easy ordering. Wish some items show more details. I expect to shop more with usa bangood
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
The bar sound came broken. It's small and it's in the back of the bar, but it's not ok.
Fast and easy. It took about two weeks to get the product in my home in Hungary. The quality is very good, the packing is very good.
Quick and easy to shop I would recommend this site to anyone looking for stuff
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Excellent, very easy to use, great looking product
Check out was problematic, but got through that eventually.
Product is good.
Ordering was easy and drone arrived a week early and it flies great. Enjoying my purchase.
I dont like your coupon strategy. My totals were like $20 more when I applied the coupon that is supposed to save me money, just a big waste of time
Dear customer,
Thank you for taking the time to leave your comment.
There are some special products that cannot be used with coupons, only one kind of discount can be used when purchasing.
Coupons can not be used on products with a "promo" tag, like the ones listed here below:
- Flash deals products;
- Products which are part of a special promotional campaign;
- Special drop-ship products;
- Products with a discount only for a limited period of time;
- Products with a "VIP" or "CUT" tag;
More details of the coupon:https://www.banggood.com/Search_hl68_at334
We take the security of your personal information very seriously, if you have any further questions, you could contact us at [email protected]
Best regards,
Banggood Team
I dont like your coupon strategy. My totals were like $20 more when I applied the coupon that is supposed to save me money, just a big waste of time
My grandson found a car online. I ordered it for his birthday. Came in 10 days. Was very good quality. I was impressed. He was very happy.
Awaiting a Pre-paid RMA or QR code so that I can return the defective product for Exchange or Refund
Dear customer,
Thank you for placing an order with Banggood.
We are really sorry to hear that you are not satisfied with the assistance you received from us and we will try our best to help you.
We can assure you that we are a legitimate business and operate ethically with our customer's needs in mind. We will report your problem to a relevant department for review, and continue to provide us with problem-solving efficiency and optimize our solutions.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can choose to return it to receive a form of compensation. The refunded fee will be determined according to the specific problem.
You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Crap! Really poor quality!
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
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Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused.
We cherish every custome's the opinions and suggestions, and will continue to optimize our packaging and strive to deliver products to customers intact
In order to make our customers enjoy a better shopping experience, we will submit the requirement to the supplier, urging them to update the instruction as quickly as possible.
Under the circumstance, we would like to suggest you searching the operation videos on the Internet, such as Google, Youtube, NetFlix. You could find more information related to the product.
In order to solve your problem, you can contact us at [email protected]
Best regards,
Banggood Team