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Banggood

2.0

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Banggood Reviews Summary

Banggood has a rating of 2 stars from 3,246 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 772nd among Electronics sites.

service
548
value
1,255
shipping
1,266
returns
263
quality
1,257
This company responds to reviews on average within 48 days

Instant Feedback

123,162 reviews

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NL
1 review
0 helpful votes
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The product (Bleriot XI model, wood) comes without a complete manual. Luckely there is one on the internet avaiable. The cardboard box was damaged. I have no idea if all parts are deliverd.

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

We cherish every custome's the opinions and suggestions, and will continue to optimize our packaging and strive to deliver products to customers intact

In order to make our customers enjoy a better shopping experience, we will submit the requirement to the supplier, urging them to update the instruction as quickly as possible.

Under the circumstance, we would like to suggest you searching the operation videos on the Internet, such as Google, Youtube, NetFlix. You could find more information related to the product.

In order to solve your problem, you can contact us at [email protected]

Best regards,
Banggood Team


Nice
January 19, 2021
Previous review

Nice

Date of experience: January 19, 2021
France
1 review
0 helpful votes
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Bon expérience
March 6, 2021
Updated review

J'ai un code réduction et je ne trouve pas où l'inscrire

Date of experience: March 6, 2021

J'ai un code réduction et je ne trouve pas où l'inscrire
March 21, 2021
Previous review

J'ai un code réduction et je ne trouve pas où l'inscrire

Date of experience: February 19, 2021
GB
1 review
0 helpful votes
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ZOHD
March 5, 2021
Updated review

Easy to place an order today as with previous orders. Thank you.

Date of experience: March 5, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Easy to place an order today as with previous orders
February 20, 2021
Previous review

Easy to place an order today as with previous orders. Thank you.

Date of experience: February 20, 2021
Belgium
1 review
0 helpful votes
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Forets avis
March 5, 2021
Updated review

Parfait! Je suis très content des articles

Date of experience: March 5, 2021

Parfait!
November 18, 2020
Previous review

Parfait!

Date of experience: November 17, 2020
GB
1 review
0 helpful votes
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Something different
April 4, 2021
Updated review

Love my trousers and love my free smoke detector. Will definitely use again

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021

Looks good so far will know when I receive goods
February 28, 2021
Previous review

Looks good so far will know when I receive goods

Date of experience: January 29, 2021
Belgium
1 review
0 helpful votes
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Arduino Nano
March 5, 2021
Updated review

Ok, good packaging, I've not tested the boards now but the quality is there, pins're ok and the cables're there too even if you use them with a desktop computer they're maybe a little bit short. A good product for the value and you can buy it without problems.

Date of experience: March 5, 2021

Easy to use
February 15, 2021
Previous review

Easy to use

Date of experience: February 15, 2021
Texas
1 review
0 helpful votes
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Paid advertising instead of review?
April 3, 2021

I fail to understand how anyone with an IQ > 10 would rate BangCongood higher than 1 star. Stay away!

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 4, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

We cherish every custome's the opinions and suggestions, and apologize for your not good shopping experience.

According to the information you provided, we found that your order has been signed.

We take the security of your personal information very seriously. If your product turns out to be broken or defective, you could contact us at [email protected]

Best regards,
Banggood Team

Italy
1 review
0 helpful votes
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Non mi è piaciuto il continuo altalenarsi di prezzi fino ad arrivare a 20 € quando nella prima trance era a 14 €, questo è successo da un giorno all'altro per me questa è mancanza di serietà, poteri capire se fosse passato una settimana, ma da un giorno all'altro no, vi pare!

Date of experience: March 4, 2021

Non mi è piaciuto il continuo altalenarsi di prezzi...
February 6, 2021
Previous review

Non mi è piaciuto il continuo altalenarsi di prezzi fino ad arrivare a 20 € quando nella prima trance era a 14 €, questo è successo da un giorno all'altro per me questa è mancanza di serietà, poteri capire se fosse passato una settimana, ma da un giorno all'altro no, vi pare!

Date of experience: February 6, 2021
Hungary
1 review
0 helpful votes
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Elégedett vagyok
March 4, 2021
Updated review

Most rendeltem először. Remélem minden rendben lesz.

Date of experience: March 3, 2021

Most rendeltem először
February 19, 2021
Previous review

Most rendeltem először. Remélem minden rendben lesz.

Date of experience: February 18, 2021
Washington
1 review
0 helpful votes
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Not as advertised
April 2, 2021
Updated review

Easy ordering. Wish some items show more details. I expect to shop more with usa bangood

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.

Our website provides a variety of products, we will continue to select some high-quality products from some high-quality suppliers, and constantly optimize and expand our product categories.

You can continue to follow our shop or subscribe to our website to get more updated information. Here is more details of How to subscribe/ unsubscribe/ update settings of Newsletters: https://www.banggood.com/index.php?com=help&t=questionCategory&keyword=subscription

If you have any questions, please do not hesitate to contact us at [email protected]

Best regards,
Banggood Team


Easy ordering
January 28, 2021
Previous review

Easy ordering. Wish some items show more details. I expect to shop more with usa bangood

Date of experience: January 28, 2021
GB
2 reviews
0 helpful votes
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Good product and good price, arrived very quickly.

Date of experience: March 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!

Portugal
1 review
0 helpful votes
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Broken
March 3, 2021
Updated review

The bar sound came broken. It's small and it's in the back of the bar, but it's not ok.

Date of experience: March 3, 2021

Great
January 29, 2021
Previous review

Great

Date of experience: January 29, 2021
Hungary
1 review
0 helpful votes
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Great experience
March 3, 2021
Updated review

Fast and easy. It took about two weeks to get the product in my home in Hungary. The quality is very good, the packing is very good.

Date of experience: March 3, 2021

Fast and easy
February 18, 2021
Previous review

Fast and easy.

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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Underfloor heating display
March 3, 2021
Updated review

Quick and easy to shop I would recommend this site to anyone looking for stuff

Date of experience: March 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Quick and easy to shop
January 29, 2021
Previous review

Quick and easy to shop

Date of experience: January 29, 2021
GB
1 review
0 helpful votes
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Excellent product
March 3, 2021
Updated review

Excellent, very easy to use, great looking product

Date of experience: March 3, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Excellent, very easy to use, great looking product
January 3, 2021
Previous review

Excellent, very easy to use, great looking product

Date of experience: January 3, 2021
Australia
1 review
0 helpful votes
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Happy Customer
March 3, 2021
Updated review

Check out was problematic, but got through that eventually.
Product is good.

Date of experience: March 2, 2021

Check out was problematic
February 14, 2021
Previous review

Check out was problematic.

Date of experience: January 14, 2021
New Jersey
1 review
0 helpful votes
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Drone order
March 2, 2021
Updated review

Ordering was easy and drone arrived a week early and it flies great. Enjoying my purchase.

Date of experience: March 2, 2021

Ordering was easy
January 7, 2021
Previous review

Ordering was easy

Date of experience: January 7, 2021
Canada
1 review
0 helpful votes
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Suspect marketing strategies
April 1, 2021
Updated review

I dont like your coupon strategy. My totals were like $20 more when I applied the coupon that is supposed to save me money, just a big waste of time

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for taking the time to leave your comment.

There are some special products that cannot be used with coupons, only one kind of discount can be used when purchasing.

Coupons can not be used on products with a "promo" tag, like the ones listed here below:

- Flash deals products;
- Products which are part of a special promotional campaign;
- Special drop-ship products;
- Products with a discount only for a limited period of time;
- Products with a "VIP" or "CUT" tag;

More details of the coupon:https://www.banggood.com/Search_hl68_at334

We take the security of your personal information very seriously, if you have any further questions, you could contact us at [email protected]

Best regards,
Banggood Team


I dont like your coupon strategy
February 13, 2021
Previous review

I dont like your coupon strategy. My totals were like $20 more when I applied the coupon that is supposed to save me money, just a big waste of time

Date of experience: January 13, 2021
Vermont
1 review
0 helpful votes
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Happy grandson
March 2, 2021
Updated review

My grandson found a car online. I ordered it for his birthday. Came in 10 days. Was very good quality. I was impressed. He was very happy.

Date of experience: March 1, 2021

Was little confusing but made it
February 4, 2021
Previous review

Was little confusing but made it.

Date of experience: February 3, 2021
South Carolina
1 review
0 helpful votes
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Defective SJRC F11 4K Pro Drone Camera Recording System
March 31, 2021
Updated review

Awaiting a Pre-paid RMA or QR code so that I can return the defective product for Exchange or Refund

Banggood attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 1, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for placing an order with Banggood.
We are really sorry to hear that you are not satisfied with the assistance you received from us and we will try our best to help you.

We can assure you that we are a legitimate business and operate ethically with our customer's needs in mind. We will report your problem to a relevant department for review, and continue to provide us with problem-solving efficiency and optimize our solutions.

According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can choose to return it to receive a form of compensation. The refunded fee will be determined according to the specific problem.

You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

We sincerely hope you can give us a chance to fix this issue and give you a satisfactory solution, please do not hesitate to contact us at [email protected]

Best regards,
Banggood Team


So far so good...
February 3, 2021
Previous review

So far so good...

Date of experience: February 3, 2021

From the business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
Hong Kong, NY, China
+411
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