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Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch
Bag Borrow or Steal Reviews Summary
The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.
This summary is generated by AI, based on text from customer reviews
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Bought a purse on Nov 6th. 12 days letter when I called BBOS to inquire on my order a customer rep emailed me tht the ordered was cancelled due to BBOS being unable to authenticate it. No one called or emailed me to notify me of the cancellation. On Dec 5th bought another purse (same kind). Few days after the purchase I emailed BBOS and asked "would they honor the price of the previous purse that they cancelled because it was much cheaper and the order was cancelled and it wasn't my fault". Manager stated no and said he was going to also cancel this order and send me back my refund. Checked tracking (purse was due to arrive tomorrow) and order was requested back to sender! I'm not sure what I did wrong and why BBOS responded in this way to my inquiry.
Just another example of how you're discriminated against if you "seem" poor. That's OK, I'll take my money and potential resales elsewhere. Good Day!
Great exactly what I ordered great quality product
Bag was beautiful just what I wanted. Arrived on time great communication.
Very smooth transaction. Items are taken cared well
Great so far- love the bag and excited to use it. Online was super easy to use
As described. Love it! Matches my Dior camouflage scarf.
Perfect condition, great purse. I used it for my wedding.
Second time using this site. Easy to use, convenient, and high quality products with reasonable pricing.
Highly recommended I love the bag and quality. Will order next order soon
The service was good. The bag was a bit more worn than it appeared online.
The bag is flawless and I received my order three days after ordering. Easy buying process and good pricing. I will be doing more shopping again soon!
Love the bag! It's the perfect size! I'm sure I'll want other colors!
They have amazing selection. I love bag that I am renting. This is a start of a great relationship.
I've borrowed twice and every time has been a great experience. The bags come quickly, in perfect or near perfect condition. Very easy and I highly recommend.
I was hesitant but bag came on time and in the condition described
This bag is so pretty! The colors are beautiful and the texture is incredibly luscious! I love it so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members