Bag Borrow or Steal

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Bag Borrow or Steal

4.6

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From the business

Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch


bagborroworsteal.com
Middleton, Wisconsin, United States
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Bag Borrow or Steal Reviews Summary

The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.

This summary is generated by AI, based on text from customer reviews

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2,212 reviews

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New York
1 review
2 helpful votes
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Little prada
November 6, 2021

Used for Halloween costume
Would've liked the option to rent for less time for cheaper but all went smooth regardless
Thanks

Date of experience: November 6, 2021
Florida
1 review
2 helpful votes
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Purchased YSL
November 4, 2021

Amazing experience I was scared because this was my first time using this website and I was a bit skeptical but they delivered the bag exactly how I choose within twi days and it was very organized and professional. They definitely don't scam you.

Date of experience: November 4, 2021
Michigan
1 review
1 helpful vote
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Just Beautiful
October 26, 2021

Arrived on time and perfect for my occasion. My official go-to in the future.

Date of experience: October 26, 2021
Indiana
1 review
1 helpful vote
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Very happy with my purchase
October 25, 2021

Description of bag said "gently loved", so I expected a bit of wear. However, I was more than happy when I received it because it looked like a brand new bag!

Date of experience: October 24, 2021
Florida
2 reviews
1 helpful vote
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Excellent!
October 24, 2021

Great! Easy to navigate. I found an amazing bag! It arrived on time and in better condition than what I expected.

Date of experience: October 24, 2021
New Jersey
1 review
1 helpful vote
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My first borrow
October 3, 2021

I ordered my first borrowed bag, a beautiful YSL. It was easy and quick. I can't wait to show off this purse at all my events this month.

Date of experience: October 3, 2021
California
1 review
2 helpful votes
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Trustworthy and satisfied
October 3, 2021

Was shopping for a Prada travel/duffle bag for some times but there are so many different sites on the internet. Eventually I found out an eBay seller is actually BBOS, and on BBOS site, they offer better price and discount. After checking if BBOS is legit on YouTube (which of course is 100% legit with positive reviews), I placed my order via BBOS. Fast shipping and good quality pre-owned product. I am happy with what I paid for.

Date of experience: October 3, 2021
Ohio
1 review
2 helpful votes
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Balenciaga clutch
October 1, 2021

Shipping was quick
‘Borrowing' was easy
But the bag was kinda scuffed upon arrival and was NOT perfect so to speak.
I would have thought maybe a leather cleaner or buff and polish would be done between rentals but perhaps not. I will still use the clutch for a wedding I planned for, but I'm not sure it's worth the $100 rental fee for one night of use.

Date of experience: October 1, 2021
New York
1 review
1 helpful vote
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Gucci bag
September 30, 2021

My shopping experience is always great. I love your company

Date of experience: September 30, 2021
Delaware
1 review
1 helpful vote
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Fabulous service!
September 30, 2021

A great idea executed with a fabulous "renting" experience. Got so many compliments on my bag & will definitely use again!

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Fast shipping
September 25, 2021

Shipping was fast and I was able to enjoy my purchase quickly!

Date of experience: September 25, 2021
New York
2 reviews
0 helpful votes
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Poor expedited shipping
September 25, 2021

I paid for expedited shipping because I wanted the item in 2 days. Took far too long and I would like a refund on the extra shipping fee I paid.

Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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Return
October 23, 2021

I would like to return the bag, it is not what I expected.

Date of experience: September 23, 2021
California
1 review
0 helpful votes
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Love the purse!
September 21, 2021

This was my first experience with renting a handbag! I loved it!

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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First time borrower
September 20, 2021

Just received my first Fendi back to borrow. Love the idea of trying out a new style before buying. It was clean and odor free. Looking forward to using it!

Date of experience: September 20, 2021
New York
1 review
1 helpful vote
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Bag was in rough shape
September 19, 2021

I thought the bag would have been in better condition after looking at the photos but the straps were sooo worn in. The LV symbol on the front of the bag had a lot of wear and tear too, which didn't show in the photos. I just wasn't a fan of how used it looked so I returned it.

Date of experience: September 19, 2021
Kentucky
1 review
1 helpful vote
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Love everything I buy from BBoS
September 17, 2021

I have ordered several times and have always been so happy with my purchases, this one as well. It was great price, about > $500 less than I've seen at other websites and also included the dust bag!

Date of experience: September 17, 2021
Ohio
1 review
0 helpful votes
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Easy Process
September 13, 2021

Easy process from start to finish and I love the bag that I am renting! Thanks!

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Love my Hermès!
September 12, 2021

I'm a loyal customer and always will be! My new Hermès bag is just perfect - in great shape and the perfect tote bag

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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Great customer service
September 11, 2021

Called a few times and they answered right away and assured me my bag would be on time and it was!

Bag itself was WAY smaller than expected/pictured on model.

Date of experience: September 11, 2021