Bag Borrow or Steal

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Bag Borrow or Steal

4.6

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From the business

Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch


bagborroworsteal.com
Middleton, Wisconsin, United States
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Bag Borrow or Steal Reviews Summary

The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.

This summary is generated by AI, based on text from customer reviews

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2,223 reviews

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North Carolina
1 review
1 helpful vote
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Always a pleasure
February 10, 2023

Over the years I have bought from BBOS and it's always excellent quality; I feel comforted knowing that I am buying the real deal! Most recently I bought a Gucci bag and a Louis Vuitton wallet and they are my favorite staple pieces that I will use daily and cherish for years to come!

Date of experience: February 10, 2023
Georgia
1 review
0 helpful votes
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Love this site!
February 5, 2023

This is not 4th bag from Bag Borrow or Steal. I have loved every bag. I get bored with my purses quickly so this is the perfect solution.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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I could never get myself to justify spending 4 figures on a purse, but I can justify a few hundred a month for whatever purse strikes my fancy at any given time. Process was fun and easy and I am enjoying the purse.

Date of experience: February 4, 2023
Ohio
1 review
0 helpful votes
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TOO SMALL
February 1, 2023

My online shopping experience with BBOS was great, but I was very disappointed with my bag. It was much smaller than I anticipated, and could very well be used by a child. I regret not paying more attention to the size dimentions of the bag before purchasing.

Date of experience: February 1, 2023
California
1 review
0 helpful votes
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Dior CD Choker Necklace
February 1, 2023

A+++ transaction. LOVE Bag Borrow or Steal...amazing products, DEALS & best customer service ever. They are by far the best place to purchase AUTHENTIC designer goods at bargain prices!

Date of experience: January 31, 2023
Virginia
1 review
0 helpful votes
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The Chanel bag I selected to rent looked MUCH nicer online - in person it looks beat up and cheap (like something I would have gotten from Claire's in 1999) So disappointing!

Date of experience: January 30, 2023
North Carolina
1 review
0 helpful votes
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I love the concept of borrowing a bag. The bag arrived in great condition, just as it was advertised. Such a beautiful piece!

Date of experience: January 22, 2023
Indiana
1 review
0 helpful votes
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First timer
January 19, 2023

Great so far! Happy with my first experience! I am looking forward to using again in the future!

Date of experience: January 19, 2023
Florida
1 review
0 helpful votes
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Ok
January 19, 2023

It was more worn than depicted. However, my 19 year old granddaughter loved it

Date of experience: January 19, 2023
Nevada
1 review
0 helpful votes
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Exactly what I was hoping for!
January 17, 2023

I don't even know where to begin! This is such an amazing site & company & idea! I love how there are so many options to choose from and that the prices are so reasonable. I feel like a kid in a candy store! The process was so smooth and the representatives are so amazing! I got my purse and it was just as beautiful as the photos! I'm so excited an happy I found Bag Borrow Steal. I even plan to get my mom some of her dream bags after my trail period! I know she will be just as Happy and Astonished as I am!

Date of experience: January 17, 2023
Texas
1 review
0 helpful votes
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Must borrow
January 16, 2023

Beat company, on time
And bags are beautiful. I would do it again

Date of experience: January 16, 2023
Florida
1 review
0 helpful votes
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Happy Customer
January 12, 2023

I purchased 2 items and rented once. So far great experience. Thank you!

Date of experience: January 12, 2023
Georgia
1 review
0 helpful votes
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Convenient and great condition
January 8, 2023

So easy to rent a bag. Came quickly and bag is beautiful and in pristine condition. So grateful this service exists! Thank you!

Date of experience: January 8, 2023
Texas
1 review
0 helpful votes
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Longtime customer
January 6, 2023

I've been with BBOS for a long time, like probably 15 years now? I used to rent bags a bunch, which I loved to do. And as I got older, it's my first stop for a vintage/resale purchase for bags and accessories. I trust the company. I don't always love the policies? But again, I know they've been around awhile, and ultimately I trust them.

Date of experience: January 6, 2023
West Virginia
1 review
1 helpful vote
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Wonderful experience
December 27, 2022

From searching for the purse I wanted, to the ease of ordering and SUPER FAST delivery, my experience with this company was wonderful. I will be purchasing again.

Date of experience: December 27, 2022
Colorado
1 review
1 helpful vote
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I love to shop here!
December 26, 2022

Everything I get from Bag Borrow Steal has been amazing! They look brand new!

Date of experience: December 26, 2022
Georgia
1 review
0 helpful votes
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Fendi Sunshine for the Win :)
December 26, 2022

First time borrower! I have shopped BBOS many years but excited to borrow the Fendi medium tote in pink. Wasn't convinced about which color if I were to buy or how the shape would look on me. Very pleased I did this! Stellar bag!

Date of experience: December 26, 2022
New York
1 review
1 helpful vote
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My experience was great with the purchase because the bag isn't being made anymore

Date of experience: December 24, 2022
Massachusetts
2 reviews
1 helpful vote
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Nice and Timely
December 22, 2022

Received item as described/shown. Delivery was fast.

Date of experience: December 22, 2022
New Mexico
1 review
0 helpful votes
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Shipping issues
January 19, 2023

When placing my order it stated it was a signature required delivery via ups. My delivery was not required to have a signature nor was my other bag I ordered a few months prior. In addition to requiring no signature it was also delivered to wrong address. I understand things happen by mistake but when it is a repeat issue it gets frustrating. When purchasing something close to $1k you want to be sure it arrives as promised. Otherwise, shopping with bbos is great.

Date of experience: December 20, 2022