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BÆRSkin Hoodie Reviews Summary
BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.
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Great service, super easy to deal with. Ordered wrong size,that was dealt with without any dramas
The order was made quickly and delivered quickly. The jacket is very warm and feels great. Within a month one of the pocket zippers started sticking open and not reclosing. I stitched the ends together and it works fairly well now. The front zipper performed well for about 6 months but them it started being a bit of a hassle. The double zipper gets out of line and wont work properly. Overall though I love the warmth and feel of this jacket. Plenty of pockets!
Hi Barbara,
Thank you so much for sharing your impression with us!
We are very happy to hear that you are enjoying the quality and design of your new hoodie.
Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.
This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.
We are particularly delighted to hear that you are pleased with the delivery time, as we have worked hard with our shipping partners to accelerate this process, and we are now seeing the benefits.
Regarding your zipper, let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
Your confirmation gives us a sign that we are on the right track and that we should carry on as before.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Put the fleece on,tightened the hoody around my face and the tie string broke,haven't been able to repair or replace, disappointed, was really hoping the materials were tougher than what I've experienced.
Hi Roger,
Thank you for contacting us about this case!
We are sorry to hear about your tiestring. Let me remind you that all our products are subject to warranty. It is only necessary for the customer to contact us after receiving the product and we always try to provide a satisfactory solution.
I checked your case in the system and couldn't find any previous communication based on the email you used for the purchase. Kindly check the email address of the recipient.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.
All the best,
Stephanie
I have enjoyed the hoodie, I wish it could be waterproof but I understand. Took like two weeks to get it.
Hi Victor,
Thank you so much for sharing your thoughts with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.
The BÆRSkin Hoodie is reasonably weatherproof which means you get protection from wind and damp weather. We suggest you check our offer on the website because we recently launched Baerskin Rain Jacket which you can wear over the hoodie and it is completely waterproof!
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
Efficient and hassle free. Arrived on time and the fabric is soft and warm. Thank you
Hello Lenka,
Thank you so much for taking a few moments to share your experience with us!
We are delighted to hear that you are enjoying the quality of your new hoodie because our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.
The Baerskin Hoodie is made of anti-pill fleece that will not incur pilling. In comparison with traditional fleece which develops little bubbles after the first few wears, making the product look old, worn, cheap & tacky; the anti-pill fleece is of better quality and ensures longer-lasting.
We are also pleased to hear that you are satisfied with the delivery time as we have worked hard with our shipping partners to speed up this process and now we see the results.
Your satisfaction tells us that we are on the right track and that we should continue doing business in the same way.
Thanks for shopping with us! We hope to see you again soon in our online store.
All the best,
Stephanie
Comfortable, well made, high quality and excellent, honourable trustworthy client service.
Hi Les,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the delivery was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
This jacket is my favorite jacket to wear under my Gortex hunting coat. It's warm and I've never been more comfortable.
I have only one recommendation. It would be helpful if sleeves were lined so it was easier getting on and off when wearing long sleeve flannel shirts.
Hi Kenneth,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
When it comes to the sleeve lining, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Very Happy with my purchase so far, the UK winter weather/temperature has dropped to - figures for a few days now, and I have been wearing my Hoodie out and about I have teamed it up with my Thermal Gilet and it's the perfect match just right, I think this will get a lot of use and.
Hi Kelvin,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Minus, ytter och innerfickor stör varandra och är svåra att använda samtidigt
Hallå Lars,
Tack så mycket för att du tog dig tid att dela din upplevelse med oss!
När det kommer till mötesplatsen för de inre och yttre fickorna, var säker på att jag kommer att vidarebefordra din feedback till vårt designteam så att de kan överväga denna funktion i framtiden. Vi tror att produkten alltid kan förbättras och det är därför vi alltid är öppna för att höra våra kunders åsikter.
Tack för att du handlar hos oss! Vi hoppas att se dig snart igen i vår webbutik.
Med vänliga hälsningar,
Stephanie
The jacket was sized to fit someone like an Asian person, not like a 3xl for the tactical hoodie. The refund time took way to long.
Hi Guy,
Thank you so much for sharing your impression with us!
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
It is very important to us that you had good communication with our customer support team and that everything related to the refund was quickly resolved in your favor.
If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
Im a woodworker. Got the hoodie for outdoor work and it has proved to be fantastic. It's lightweight, very warm and with tons of very well designed pockets for everything you can think of. I've just finished an outdoor project which required installation in sub zero conditions and could not have done it without this hoodie. Would highly recommend.
Hi Zaman,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
It is very important to us that you had good communication with our customer support team and that everything related to the exchange was resolved in your favor.
Our goal is to respond to customers as soon as possible so they are aware of the status of their orders at all times. We want you to feel sure about your order details from the very beginning until it is delivered to your home address.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
You can rely on this sweater when it's very cold outside. I sometimes wear just a t-shirt underneath this sweater. That's how warm this sweater is.
Hi Albertico,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
When it comes to our customer support, we're sorry to hear that you waited longer than expected for a response. We had an increased demand for our products, which also affected our response rate. However, I am happy to inform you that our team has recently expanded and therefore we expect better results in this aspect very soon.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
Overall I am pleased with the quality of the hoodie, however I find the hood is way to big, it droops over my eyes. Also the length of the hoodie is way to short. It's not what I was expecting.
Hello Suzane,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.
Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.
We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
This product works perfect for me. I'm a land surveyor. I need to ba able do my work without a large winter jacket getting in my way. The Baerskin Hoodie does just this. I have the warmth and wind break of a large winter jacket, but can easily get my way through tight, bushy woods bieng hindered by one. Love my Bearskin. Plus plenty of pocket space for field books and such.
Hi Wallace,
Thank you so much for taking a few moments to share your experience with us!
We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.
In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.
Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Product was ordered but not received. I checked the tracking of this hoodie and it said it was delivered. I went to the post office to see if they could track my order. Post office said they couldn't track it because it had an international track #. Don't waste your time or money.
Hi Antonio,
Thank you for contacting us about this case!
I'm sorry to hear you haven't received your hoodie yet.
I checked your case in the system and found that our agent has already replied to you. Please check your email inbox and continue communicating with them to find a satisfactory solution together.
For all other questions, feel free to write to me at [email protected] and I will be happy to help.
All the best,
Stephanie
It was easy to buy the hoodie. Having now received my hoodie, it is absolutely fabulous. Very warm and extremely practical. I've now also bought one for a friend as a gift.
Hi Zahoor,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
We are especially proud of the nine-pocket design, which is there to provide ample storage space for essentials during various activities.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
The hoodie is not rain proof or wind proof like advertised although if I where a tshirt and extra hoodie it's warm
Hello Danny,
Thank you for taking the time to share your impression with us!
I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations. We strived in production to make this product high quality and for this purpose, we used the best materials and the latest quality sewing techniques. We are sorry to hear that you didn't find the quality of the product the same way.
We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help
Thank you for your understanding!
All the best,
Stephanie
I love the feel of the material, the fact that it has a lot of pockets, but when ordering make sure to order the right size because 2X runs big.
Hi Hilario,
Thank you very much for sharing your impression with us!
We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.
That's why we created a cut with nine pockets that is there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.
Let me just assure you that our designers made the fit a bit looser because our customers occasionally want to wear another layer of clothing underneath for extra warmth on cold winter days. However, we understand that this kind of cut doesn't work for you and we are sorry about that.
When it comes to choosing the right size, we always invite our customers, in case they cannot make a decision on their own based on the size chart, to contact us in order to provide them with the necessary help.
We also want to remind you of our exchange policy. It is just needed that the customer contact us within 14 days after the delivery date and we will get back to them with a satisfactory solution.
Thank you for shopping with us! We hope to see you soon in our online store again.
All the best,
Stephanie
I purchased the tactical fleece and it is awesome. Thank you.
Hi Jim,
Thank you so much for sharing your experience with us!
We are very happy to hear that you are enjoying the comfort of your hoodie and that it has lived up to the expectations based on the advertisements and the offer on the website. We strived to make our offer diverse, but also easy to choose from so that customers could easily select the perfect color, size, and model for themselves.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
Our goal is to respond to customers as soon as possible so that they are aware of the status of their orders at all times. We want your shopping experience to be a complete pleasure - from ordering to consuming the product.
Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!
Thank you for shopping with us. We hope to see you soon in our online store again.
All the best,
Stephanie
Nice top and service.lived up to its description and specs.Better than Berghaus...
Hi Darren,
Thank you so much for sharing your experience with us!
We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.
Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Hi Mick,
Thank you for sharing your thoughts with us!
We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.
It is also very important to us that you had good communication with our customer support team and that everything related to the exchange was quickly resolved in your favor.
We are very happy to hear that you are enjoying the warmth of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.
Thank you for choosing our brand! We hope to see you soon in our online store again.
All the best,
Stephanie