Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of BÆRSkin Hoodie

BÆRSkin Hoodie

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate BÆRSkin Hoodie?
grey stargrey stargrey stargrey stargrey star

BÆRSkin Hoodie Reviews Summary

BÆRSkin Hoodie has a rating of 2.4 stars from 1,497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BÆRSkin Hoodie most frequently mention customer service, credit card and phone number. BÆRSkin Hoodie ranks 3rd among Jackets sites.

service
386
value
130
shipping
156
returns
95
quality
121
This company does not typically respond to reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Glenn L.
Unfollow Glenn L.
Share Review
Report Review

Warm and Comforting
January 2, 2024

Slightly heavy when you add a lot to the available pockets

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Glenn,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the comfort of your new hoodie. Our goal was to create a model practical for various activities but also cozy and pleasant to wear.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow John E.
Unfollow John E.
Share Review
Report Review

Warm and wind proof
January 2, 2024

Really warm and good service good but only thing did you kill bears for the fur thats the only thing.I love bears.Just kidding

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi John,

Thank you very much for taking a few moments to share your impressions with us!

We are happy to hear that you enjoy the windproof feature of your Baerskin Tactical Hoodie. It has adjustable hood toggles that allow the wearer to draw the hood closer to the face to prevent cold or wind from gushing through. Also, it has an extended storm flap all the way down the length of the front of the jacket, for extra protection from the cold.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

California
1 review
0 helpful votes
Follow Eugene G.
Unfollow Eugene G.
Share Review
Report Review

Process immediately stop due to loss item, it took over twenty five day to receive item.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Eugene,

Thank you very much for this feedback!

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to assist

Thank you for your understanding!

All the best,

Stephanie

New York
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

A very durable comfy hoodie
January 2, 2024

Love my BaerSkin Hoodie. It is very well made and comfortable. My only issue is the zipper is on the left side and sometimes hard to get started. But other than that, lots of pockets, very warm in cold weather and I can't take it off. I love wearing it around the house and outside.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Mark,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.

Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.

For all other questions, you can contact me at [email protected] and I will be happy to help you.

All the best,

Stephanie

New York
1 review
0 helpful votes
Follow Mary U.
Unfollow Mary U.
Share Review
Report Review

Sleeve Mod
January 2, 2024

The arms were long for me so we chopped off the bulky velcro at the end, hemmed it and it is now perfect.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Mary,

Thank you so much for sharing your impression with us!

We are very happy to hear that you are enjoying the quality and design of your new hoodie.

Baerskin Hoodie features a 2-way zip that is designed to open from the bottom of the zip as well as from the top. This type of zip adds extra breathability and better temperature control, as well as easier access to internal pockets.

This fleece is a soft napped insulating fabric. It is very comfortable due to its lightweight and anti-perspiration qualities and allows moisture to evaporate while blocking humidity from the outside.

Your confirmation gives us a sign that we are on the right track and that we should carry on as before.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Arizona
1 review
0 helpful votes
Follow Jan M.
Unfollow Jan M.
Share Review
Report Review

A good fuzzy
January 2, 2024

Nice, thick fuzzy garment with lots of zipper pockets. All the zippers and workmanship seems well done and well-thought-out.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Jan,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

New York
1 review
0 helpful votes
Follow Kristin W.
Unfollow Kristin W.
Share Review
Report Review

Second times a charm
January 2, 2024

First time I ordered it took way to long to receive my package. In fact it came after Xmas so my hubby didn't get his gift. But he loved it so much I ordered another one for him and myself and shipping has improved..

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Kristin,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you and your husband are enjoying the quality of your new hoodies because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

In production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement for the wearer.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

Thanks for shopping with us! We hope to see you again soon in our online store.

All the best,

Stephanie

New Jersey
1 review
0 helpful votes
Follow Nelson U.
Unfollow Nelson U.
Share Review
Report Review

It does what the advertisement says, but it needs an outside pocket for a cell phone as it is not practical to reach the interior pockets when you are exposed to the cold weather.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Nelson,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

When it comes to the chest pocket, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

Canada
1 review
0 helpful votes
Follow Erasmus U.
Unfollow Erasmus U.
Share Review
Report Review

Great utility, but wind chill
January 9, 2024

This hoodie is warm and comfortable, with pockets where you want them.

Fleece is not the best material on the outside of a garment though.
It doesn't keep wind out and some stuff can stick to is.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Erasmus,

Thank you so much for sharing your thoughts with us!

We understand that you expected more protection from the wind when it comes to our hoodie. Let me just kindly remind you that it has adjustable cuffs on the sleeves, an elastic bungee cord on the waist, and an elastic bungee cord on the hood - all designed to keep the wind out. We are sorry to hear that you didn't find this feature of the product the same way.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

GB
1 review
1 helpful vote
Follow Colin Q.
Unfollow Colin Q.
Share Review
Report Review

Quality
January 9, 2024

I am so disappointed with the quality of my Baerskin hoody!
I bought 2,1for my son and 1 for myself, the one for my son was fantastic in gray really nice quality tight resilient material snug and fluffy on the inside excellent zipping and all you would expect after seeing the ad online, he loves it.
My one however was another story, loose saggy material with little body that flopped about which made it difficult to do the zippers up or down and the hood flopped about, the whole thing soaked up water like a sponge I was so disappointed I gave it to the charity shop.:{

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Dear Colin,

Thank you for contacting us about this!

It is possible that you placed your order in the transition period between the 2.0 and 3.0 Baerskin Tactical Hoodie, so you received one item of both versions.

We gladly invite you to take a look at the new offer on our website http://baerskintactical.com/ because, in the last version, we introduced some improvements that make our hoodie even more adaptable to different situations.

We also want to remind you of our exchange policy. It is just needed that the customer contact us within the exchange period stated on our website date and we will get back to them with a satisfactory solution.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Connecticut
1 review
0 helpful votes
Follow Don S.
Unfollow Don S.
Share Review
Report Review

It's great but…
January 9, 2024

The hoodie is great but the only thing I would add is a button or snap to hold the hood in place when I'm bending over to clean my rims the hood always flops forward and it becomes to be a pain in the a— … that is the only problem I have come across so far …

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Don,

Thank you for taking the time to share your impression with us!

I'm sorry to hear that the Baerskin Tactical Hoodie you received did not meet your expectations in terms of the design of the hood.

Let me just kindly remind you that the hood has adjustable toggles which allow the wearer to draw it closer to the face to prevent cold or wind from gushing through. The hood is also designed to be able to wear it over a helmet if necessary, which is useful for some of our customers who enjoy cycling or hiking.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and noticeably smaller hood. Check our offer on the website, we would be very glad if you give this latest version a chance.

When it comes to the button on the hood, rest assured that I will forward your feedback to our design team so they can consider this feature in the future. We believe that the product can always be improved and that is why we are always open to hearing the opinions of our customers.

We want to be absolutely sure that we have done everything in our power to ensure your satisfaction as a customer. If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help

Thank you for your understanding!

All the best,

Stephanie

Massachusetts
3 reviews
0 helpful votes
Follow Brian J.
Unfollow Brian J.
Share Review
Report Review

One year review
January 2, 2024

I have worn my Baerskin hoodie for about a year… it has been very versatile.
My only complaint is that the zipper is reversed.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Brian,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying your new hoodie because we used the best materials in production. Our goal was to meet the demands of our customers for durability and resistance to various conditions over a long period of time.

When it comes to the positioning of the zipper on our older model of Baerskin Hoodie which you received, we can confirm that this was, in fact, an intended feature of our product. This particularity occurred simply because our hoodie was designed in Europe. The positioning of the zipper on the left side is a marker of all European men's clothing designs.

Please rest assured that this feature is neither a manufacturing defect nor an indication of the fact that the hoodie had been created for a specific gender group. We apologize for the confusion.

We are happy to inform you that the new Baerskin Tactical Hoodie 3.0 has improved features regarding the cut and an American-style zipper on the right side. Check our offer on the website, we would be very glad if you give this latest version a chance.

For all other questions, you can contact me at [email protected] and I will be happy to help you.

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

Daily Choice
January 2, 2024

Fits all my needs perfectly and is worn at every opportunity.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Brian,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the practical design suitable for everyday wear. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

New Jersey
1 review
0 helpful votes
Follow Larry G.
Unfollow Larry G.
Share Review
Report Review

Love this hoodie
January 2, 2024

It's perfect warm well made and ya have to get one

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Larry,

Thank you so much for taking a few moments to share your experience with us!

We are very happy to hear that you are enjoying the warmth of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to various activities.

In the production, we used the highest quality fleece, which is there to provide the necessary warmth, but at the same time, it is light, which ensures freedom of movement to the wearer.

Your satisfaction tells us that we are on the right track and that we should continue our business in the same manner.

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Very warm product, great for outdoors on a frosty morning and warm inside the house too.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi John,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie

Australia
1 review
0 helpful votes
Follow Wayne F.
Unfollow Wayne F.
Share Review
Report Review

Excellent
January 2, 2024

Prompt service, Superb product. Well above advertised. No regrets in purchase.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Wayne,

Thank you so much for sharing your experience with us!

We are glad that you found our ads and the offer from the website credible based on the quality of the product you received. We've worked hard to make our selection various, but also simple, so customers can easily choose the right color, size, and model for them.

Your satisfaction tells us that we have once again managed to reach the high standards of our customers, and for us, there is no better motivation to continue our business in the same manner.

Thank you for choosing our brand! We hope to see you soon in our online store again.

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

This garment is all it says it is.
January 2, 2024

Everything went smoothly in my ordering and subsequent delivery.

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Chris,

Thank you for sharing your thoughts with us!

We are glad you had an overall positive experience shopping with us. We strived to make our offer varied and easy to choose from on the website, and we also prioritize good communication with our customers. We want you to enjoy the shopping process from ordering to consuming the product.

We are very happy to hear that you are enjoying the quality of your new hoodie because it is another confirmation that the effort has paid off and that our product meets the high standards of our customers.

Thank you for choosing our brand. We hope to see you soon in our online store again.

All the best,

Stephanie

Australia
1 review
1 helpful vote
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Finally a Hoodie I like!
January 2, 2024

I'm not much of a Jumper, nor a Hoodie type of person, so I do struggle to find decent warm clothing for Winter (yes I'm fussy) here in Australia without it being too bulky, and!OMG!, I accidentally found this BÆRSkin Hoodie from a link, took a chance, & OMG, this is AMAZING. When I finally got this, it looks very nice & stylish, it's "VERY comfy, very light, & warm, without overheating", this Hoodie was very impressive, I was very surprised.!? - Best Hoodie I have ever purchased.! - Thankyou BÆRSkin.!

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hello Paul,

Thank you very much for this feedback!

We are very happy to hear that you are enjoying your new hoodie in terms of the good fit and practical design. Our goal was to create a model that would be durable and adaptable to different situations, but at the same time stylishly effective.

We are especially proud of the design with many pockets, which are there to provide ample storage space for essentials during various activities.

The cut of this hoodie is designed to provide both warmth and freedom of movement to the wearer. That's why we carefully worked on the dimensions of the sleeves, the diameter of the chest, and other parameters so that the model provides a perfect fit.

Your satisfaction tells us that we have once again succeeded in reaching the high standards of our customers, and we are very pleased about that.

Thank you for shopping with us! We hope to see you soon in our online store again.

All the best,

Stephanie

Massachusetts
1 review
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Share Review
Report Review

Pros: The fleece material is thick, soft, and warm. Plenty of pockets. Zips up to chin to cover neck. Cuff, waist, and hood draw string adjustments (that worked on one but not another...)
Cons: The order took a long time to fulfill, and there was a lack of communication regarding shipping tracking, and I was charged before the item shipped leaving me questioning if this was a scam. Also, I ordered two, gray and black, and each one was manufactured differently. The gray one was less well made with plastic cuff adjustments, and waist/hood draw string adjustments that keep slipping making it basically nonadjustable. The black one much better made and stays adjustable. I am afraid to order another... which quality would I get?

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Dear Eric,

Thank you for contacting us about this!

It is possible that you placed your order in the transition period between the 2.0 and 3.0 Baerskin Tactical Hoodie, so you received one item of both versions.

We gladly invite you to take a look at the new offer on our website http://baerskintactical.com/ because, in the last version, we introduced some improvements that make our hoodie even more adaptable to different situations.

When it comes to the delivery time, we have to admit that this has been one of our most significant challenges lately. I just need to kindly assure you that we working on improving this service and we expect better results in this aspect very soon.

If you have any additional questions or need help, please contact me at [email protected] and I will be happy to help.

Thank you for your understanding!

All the best,

Stephanie

GB
1 review
0 helpful votes
Follow Pamela F.
Unfollow Pamela F.
Share Review
Report Review

Beautifully warm
January 2, 2024

Lightweight, comfortable with loads of pockets. I would recommend these to anyone

Date of experience: January 2, 2024
Stephanie C. BÆRSkin Hoodie Rep
over a year old

Hi Pamela,

Thank you very much for sharing your impression with us!

We are very happy to hear that you are enjoying the warmth and practical design of your new hoodie. Our goal was to create a model that would be warm on cold days, but also adaptable to different situations.

That's why we created a cut with many pockets that are there to provide enough space to store your essentials during different activities such as walking, hiking, or cycling.

Your satisfaction is another confirmation that we have reached the high standards of our customers and we are very happy about it!

Thank you for shopping with us. We hope to see you soon in our online store again.

All the best,

Stephanie