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BackstageReviews 291

2.8

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Backstage Reviews Summary

Backstage is generally well-regarded for its platform, which effectively connects actors and creatives to a variety of projects, enhancing career opportunities. Many users appreciate the intuitive interface and prompt customer support, highlighting positive interactions with specific representatives. However, significant concerns persist regarding customer service accessibility, with frustrations over the lack of live phone support and inconsistent response times. Additionally, some users criticize the platform for outdated features and irrelevant job listings. Overall, while Backstage offers valuable resources, improvements in customer service and platform functionality are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
63
value
61
quality
60

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Florida
1 review
3 helpful votes
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Excellent service
October 19, 2018

If your looking for acting jobs sign up with backstage they have a lot of opportunity's, got my first acting job in a couple of days

Date of experience: October 18, 2018
California
1 review
5 helpful votes
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Did not refund my money within the 5 days of renewal. $149. They said I could not speak to any management cause they are too busy.

Date of experience: October 16, 2018
Florida
1 review
19 helpful votes
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SCAM
October 3, 2018

Backstage is a mess. The few real jobs you might find aren't worth any money and the Backstage people are mentally ill. They actually tried to force me to publish my advanced copy for auditioning lines and to do sexy lines in front of children in public rather than a private studio. Sounds insane, right? They told me in writing I had to do public auditions in front of kids for R rated borderline NC 17 sexy lines, instead of doing them in my studio where I film and do photography, voice overs, art production. I have this in an email.
Totally sick people.

Date of experience: October 3, 2018
Minnesota
1 review
3 helpful votes
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Backstage
October 1, 2018

Backstage has an easy to use layout to build your portfolio. An easy to navigate website. Unfortunately it's a pay to use website, if it was free, I would use it further than just the free trial. Pay to use is the only thing preventing all 5 stars.

Date of experience: October 1, 2018
California
1 review
2 helpful votes
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You're very good
September 29, 2018

You don't have the union jobs I need, but everything else is great. Everyone should use this website before they become union

Date of experience: September 28, 2018
New York
1 review
0 helpful votes
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Thanks Backstage
September 16, 2018

I always try resolve any roadblock on my own. When I need help, I reach out. Backstage helped me in a timely manner with the issue at hand. Now I have another. Will try to resolve it on my own. If I can't resolve it, I'm confident Backstage will be there for me. Thanks again. Al

Date of experience: September 15, 2018
New York
1 review
0 helpful votes
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I love Backstage!
September 10, 2018

Very helpful and convenient website to use, with a super-cool, user friendly design.
Lots of posts, updates, and articles to learn from.

Date of experience: September 10, 2018
Texas
1 review
3 helpful votes
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I misunderstood their subscription policy, which ended up charging me more than I had hoped, however, this website is a great tool that's very convenient, and simple to use. Very recommended!

Date of experience: September 10, 2018
Illinois
1 review
0 helpful votes
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Thank you Bret for your good service taking care of my account with the different email addresses that was confusing.

Date of experience: September 6, 2018
Wisconsin
1 review
1 helpful vote
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I have found and booked so many models and talent from Backstage. It's easy to use and very professional.

Date of experience: September 5, 2018
New Jersey
1 review
0 helpful votes
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I've never really been on backstage.com before. So I opened up the chat box and I just ask for help with my location. Ben W. Was super nice and very helpful. 10/10 would do this again.

Date of experience: September 4, 2018
Texas
1 review
0 helpful votes
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Help is always there!
August 31, 2018

My experience when I needed help, all I did
Is send an email with my questions. I was answered in a timely manner. I am late bloomer so I have had many questions.
Maxine G

Date of experience: August 31, 2018
Georgia
1 review
7 helpful votes
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Backstage will charge your card because they assume that you want their services. They charged my card an additional 150 dollars for a renewal that I didn't authorize, even when I told them that I wanted to cancel. I would just stick with Actors Access. Or Casting Networks

Date of experience: August 29, 2018
New Hampshire
2 reviews
0 helpful votes
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Fast and Accurate
August 29, 2018

Being new to Backstage, I had some startup questions (e.g., where and how do I add my resume, etc.). Ben had the answer in one sentence. Perfect.

Date of experience: August 28, 2018
California
1 review
1 helpful vote
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Great customer support
August 29, 2018

I've never had an issue with customer service. A representative has always reached out to me in a timely manner if I needed to cancel my account or get a refund. I believe Stephanie and Ben are the two most recent team members I've spoken to.

Date of experience: August 28, 2018
New York
1 review
2 helpful votes
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Ben and I chatted twice months apart- he remembered what I needed and was happy to help quickly and easily. I loved how I never had to repeat myself and he always had my best interest in mind

Date of experience: August 24, 2018
Pennsylvania
1 review
3 helpful votes
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Repeatedly sending the same casting calls over and over... when I get casting notices they come in threes(3's)... also I would like to add I am only interested in casting calls/notices for PAID SAG-AFTRA union Actors(Movies, TV & Commercials)

Date of experience: August 24, 2018
Mississippi
1 review
0 helpful votes
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Swift
August 15, 2018

I am impressed with the prompt response of Backstage. I have worked with Backstage before and found them to be very professional.

Date of experience: August 15, 2018
Canada
2 reviews
1 helpful vote
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Quick and accurate
August 15, 2018

Richard was very quick and was able to pin the solution for me. He stayed with me until I was able to do exactly what was suggested and required. Thank you Richard!

Date of experience: August 15, 2018
New York
1 review
0 helpful votes
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I had the privilege to chat with Ben and found him to be extremely helpful and informative. This is the first interface with Backstage.

Date of experience: August 11, 2018

From the business

Find and apply to over 4,000 casting calls and auditions on Backstage, the most trusted platform for actors and performers. Get cast today.


backstage.com
Founded in 1960
Brooklyn, NY, United States
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