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Backstage

2.8

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Backstage Reviews Summary

Backstage is generally well-regarded for its platform, which effectively connects actors and creatives to a variety of projects, enhancing career opportunities. Many users appreciate the intuitive interface and prompt customer support, highlighting positive interactions with specific representatives. However, significant concerns persist regarding customer service accessibility, with frustrations over the lack of live phone support and inconsistent response times. Additionally, some users criticize the platform for outdated features and irrelevant job listings. Overall, while Backstage offers valuable resources, improvements in customer service and platform functionality are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
63
value
61
quality
60

We monitor reviews for authenticity

California
1 review
7 helpful votes
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This website is so legit
December 12, 2018

Hi im Zaria, my dream is to be a Disney Channel actress i dont have a job yet... i love to sing. They email u ASAP thats so great, the costimer servous is so good.

Date of experience: December 12, 2018
New York
1 review
3 helpful votes
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Posted a casting call for my play NURSERY RHYMES to be produced as part of the NYWinterFest 2019 at the Hudson Guild Theater in January. Got almost 300 submissions and cast four very talented actors with a minimum of angst and wasted time. CVs and film clips were readily available, and it was effortless to contact the candidates. Did all of the initial interviews on Skype or FaceTime, then followed up with face-to-face group readings. The Backstage software made it easy; a far cry from the days of lining up around the corner and wasting an entire day waiting for a three minute interview. Next time I do a play, I'll turn to the Backstage Website first.

Date of experience: December 11, 2018
California
1 review
1 helpful vote
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My account was connected to my iTunes account so it was difficult to reset my password. Come to find out I had misspelled my email address so I couldn't reset my password but Ben helped me out!

Date of experience: December 7, 2018
GB
1 review
4 helpful votes
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Quick response or what!
December 7, 2018

I was really worried that I had accidentally signed out of Backstage and could have missed out on a role, Anna was right on it within hours and I am back on track.
By the way I have my first film on Saturday and I am excited, wish me luck everyone.
Margaret.

Date of experience: December 6, 2018
Texas
1 review
1 helpful vote
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Amazing
December 6, 2018

Definitely loved doing business with this place I would definitely use it again in the future. They are very professional and helpful.

Date of experience: December 5, 2018
Slovenia
1 review
1 helpful vote
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Thanks
December 4, 2018

Quick help with a solution. Just what I need it.It looks like a place with lots of opportunities. So far so good.

Date of experience: December 3, 2018
California
1 review
1 helpful vote
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Ben is Awesome!
November 30, 2018

He was very helpful, concise, and responded in a reasonable amount of time! Great guy! Thank you, Backstage, for all that you have done! I promote you guys and girls often! Keep up the good work! Love you all!

If you ever need promo work, I would love to help out! www.vimeo.com/vp

Peace,
Eric VanDruff

Date of experience: November 29, 2018
Massachusetts
1 review
2 helpful votes
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Backstage is incredibly resourceful and helped me find the talent I needed for each project! I highly recommend using this site to assist with any casting needs!

Date of experience: November 21, 2018
New Jersey
1 review
0 helpful votes
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IT'S A COOL WEBSITE
November 15, 2018

I got one audition for this web series and a call back for a role... so I give this site a positive review.

Date of experience: November 12, 2018
New York
1 review
6 helpful votes
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I thought when signing up I would be receiving at least a couple of auditions. Most auditions even for smaller projects required video reels which I do not have because I'm just starting out or I suppose a really great headshot because I submitted to thousands of calls and only got one audition.

Date of experience: November 8, 2018
GB
1 review
10 helpful votes
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It a good site to gain experience but most jobs are not paid. It is no good for people looking for jobs on crew like make-up because you still have to put in your head shot and playing age, even though it is not relevant to you.

I'm very disappointed because it could be so much better if done properly. I've asked them to close my account. I hope they can do that right!

Date of experience: November 8, 2018
GB
1 review
1 helpful vote
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Didn't have to wait around a long time for the chat to start.
In less than 5mins my issue was sorted and explained easily and briefly. No heavy computer jargon.

Date of experience: November 6, 2018
Washington
1 review
2 helpful votes
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I like Backstage's 'look'. The listings are easy to digest for different roles, compensation, etc. I just wish they had as many listings as other sites.

Date of experience: November 5, 2018
New York
1 review
0 helpful votes
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Very helpful staff!
November 4, 2018

A staff member spent a lot of time explaining the process of placing my daughter's profile on the site. I really appreciated her friendliness and patience as she took me through the steps online.

Date of experience: November 2, 2018
Cady D.
Greece
1 review
1 helpful vote
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The site is easy to use: it allows you to quickly find casting calls of every kind, and makes it easy to be found by talent seekers.

Date of experience: November 2, 2018
New Jersey
1 review
0 helpful votes
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Question
November 4, 2018

It was helpful with Ben, I needed help reaching out to a show your company produced a few years ago... and he pointed me in the right direction for help

Date of experience: November 2, 2018
Florida
1 review
4 helpful votes
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Was charged for a renewal & NEVER rcvd a reminder or I would've cancelled because it's not worth it!

Date of experience: October 31, 2018
Romania
1 review
1 helpful vote
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Very helpful staff
October 31, 2018

I regularly apply for jobs via this site and get few auditions as a result.
The staff is very nice and they helped me with all my requests.

Date of experience: October 29, 2018
Texas
1 review
3 helpful votes
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Scam Notice
October 27, 2018

I appreciate that Backstage thought enough to warn me even after they saw that I submitted for that scammers project.

Date of experience: October 24, 2018
GB
1 review
0 helpful votes
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I was having an issue with my profile and changing my location settings. It seemed to have been a problem with my account and the team from backstage ansered my email within 2 days and instantly fixed and changed my location.

Date of experience: October 24, 2018

From the business

Find and apply to over 4,000 casting calls and auditions on Backstage, the most trusted platform for actors and performers. Get cast today.


backstage.com
Founded in 1960
Brooklyn, NY, United States
+21
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