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BackstageReviews 291

2.8

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Backstage Reviews Summary

Backstage is generally well-regarded for its platform, which effectively connects actors and creatives to a variety of projects, enhancing career opportunities. Many users appreciate the intuitive interface and prompt customer support, highlighting positive interactions with specific representatives. However, significant concerns persist regarding customer service accessibility, with frustrations over the lack of live phone support and inconsistent response times. Additionally, some users criticize the platform for outdated features and irrelevant job listings. Overall, while Backstage offers valuable resources, improvements in customer service and platform functionality are necessary to enhance user satisfaction.

This summary is generated by AI, based on text from customer reviews

service
63
value
61
quality
60

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GB
1 review
2 helpful votes
Follow Natasha B.
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The Backstage site was brilliant - I was able to refine the search for jobs near me, which is important as a young person in full time education. It was easy to apply to roles, and I was notified whenever casting directors had shown interest in my profile. However, I had problems uploading videos to my account, so was never able to showcase footage of me performing online. I would say that though the emails I received were tailored to my playing ability, some were not completely suitable based on the information I entered into my account, and the emails were far too frequent, flooding my inbox with sometimes 4 or 5 a day. Had I had time, I'm sure I would have made the most of the information, but it was too much to sift through every day, and many potential opportunities probably slipped my notice as a result.

Date of experience: August 8, 2018
California
1 review
0 helpful votes
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I Love Backstage! I've used them for over 15 years and worked with many of their Actors. Some are celebrities now. They always have up-and-coming Talent to choose from and the web-site is so easy to use and sort through. 5 Stars! It's a KEEPER!

Date of experience: August 7, 2018
Delaware
1 review
3 helpful votes
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I wanted to purchase an annual subscription as a gift. Unfortunately, the process isn't very straightforward. I reached out to the support team via chat and they walked me through it. They were very responsive to my questions and made it easy.

Date of experience: August 6, 2018
GB
2 reviews
0 helpful votes
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Lost password
August 4, 2018

It appears I received the newsletter but didn't sign up for the service... I'll have to do that as I have very talented granddaughters! Backstage were prompt and helpful!

Date of experience: August 3, 2018
GB
1 review
0 helpful votes
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For the santa Claus job description in Basingstoke in December as I like dressing up and I am good with children too as I have three nieces and two nephews from Carlos in Eastbourne and I will be seeing a friend soon to help me crop and thumbnail my photo and apply for jobs advrrtised and I look forward to hearing from you soon from Carlos in Eastbourne

Date of experience: August 2, 2018
New York
2 reviews
2 helpful votes
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"ficore"
July 31, 2018

Doesn't "ficore" rate inclusion as well? The oh-so-prominent "transgender" option really makes the case on its own - we all get it - you are open-minded, tolerant and inclusive. But us "ficores" are not on the list. That's tough. When they filter for "non-union" my profile doesn't come up. Nice. If I list as non-union I'll be passed up on the union searches. Nice again and the transgender community is very grateful. Got it.

Date of experience: July 30, 2018
Louisiana
1 review
0 helpful votes
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Unexpected help
July 27, 2018

Since I'm looking for production interns, Backstage was not the right entity to connect to. However, representative Ben provided a reference, which could be helpful---nice of him to pass on knowledge that I didn't have.

Date of experience: July 27, 2018
California
2 reviews
1 helpful vote
Follow David C.
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Very impressed with Backstage and it's dedication to actors. It is a "guiding light" to help us achieve our dreams. Very professional and they get back to you quickly helping out in any way they can.

Date of experience: July 25, 2018
Virginia
1 review
0 helpful votes
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Fabulous!
July 25, 2018

Keep doing what youre doing! Backstage is the perfect way to find new opportunities, and it motivated me to get myself out there.

Date of experience: July 24, 2018
California
1 review
0 helpful votes
Follow Norman I.
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I spoke with Ben. I found him to helpful, courteous and quick. His knowledge of the website was very refreshing.

Date of experience: July 12, 2018
GB
1 review
0 helpful votes
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Really helpful!
July 11, 2018

I got confused over my subscription and thought I might have to cancel my profile on backstage. Ben Wasserman got back to me and explained exactly what I had signed up to, and assured me that I wouldnt be making any automated payments after my 6 month special offer subscription comes to an end. This was really helpful as I really like using backstage and want to keep my profile active for as long as I can!

Date of experience: July 10, 2018
New York
1 review
0 helpful votes
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Extremely useful for all kinds of perming artists. I highly recommend it. The staff is always courteous and willing to help, direct and guide you.

Date of experience: July 6, 2018
Arkansas
1 review
0 helpful votes
Follow David G.
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Recently, I quit getting posts from Backstage. Upon inquiring about not receiving those posts they were quick to point out that it was my error. I had inadvertently clicked spam on there last email.

Date of experience: July 6, 2018
New York
1 review
0 helpful votes
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Phenomenal
July 7, 2018

I have had such an eventful blast being with Backstage for the 2 years I been with them as it was such an heartfelt and amazing experience! I've learn so much from the sets I been booked on by the crew and staff along with there utmost devotion to there craft and work environment! But to the people I have resonated very well with for social and work purposes as its so lovely getting to work with them all! I can't wait to join back in 2020, hopefully the time passes on by soon enough! :)

Date of experience: July 6, 2018
New York
1 review
0 helpful votes
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All Star
July 2, 2018

Excellent offers, convenient apply, fast respond, good opportunity to became
Professional in the field you want to be.

Date of experience: July 1, 2018
Connecticut
1 review
0 helpful votes
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Quick and painless
June 29, 2018

Sorry I had to cancel. I thought I would have more time to pursue acting opportunities for my son but we are too busy at the moment.

Date of experience: June 28, 2018
California
1 review
0 helpful votes
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I recommend Back Page because of the posts of the acting and entertainment industries are very informational.

Date of experience: June 19, 2018
Florida
1 review
0 helpful votes
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I'm still learning how to enter my info into my profile, but your representative, Ben, has been very helpful to me and very patient.

Thank you!

Date of experience: June 18, 2018
California
1 review
1 helpful vote
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Audition listing
June 15, 2018

I wanted to find an old audition that was posted months ago and the customer agent was great and pulled up the details for me. Prompt and professional service on this occasion.

Date of experience: June 14, 2018
GB
1 review
2 helpful votes
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It's great to have an affordable casting service which also provides good advice from reputable people already in the industry about how to handle various aspects of the industry, and even debunking misconceptions I had. I really value the resources the platform provides, such as being able to look for agents/managers or even monologues. Another thing I like about this platform is that I can put myself forward for castings.

Date of experience: June 12, 2018

From the business

Find and apply to over 4,000 casting calls and auditions on Backstage, the most trusted platform for actors and performers. Get cast today.


backstage.com
Founded in 1960
Brooklyn, NY, United States
+21