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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

Tennessee
2 reviews
0 helpful votes
Follow Valerie X.
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Dress very wrinkled and not a quality product. It doesn't want you to iron or steam it!

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Return
June 5, 2024

I received my product over 2 weeks ago and immediately returned it because of sizing

I'm still waiting on the credit on my account

This message seems very late for checking on customer satisfaction

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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Return all but one
June 4, 2024
Updated review

Everything was too small. I want to return them and be refunded.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Carol,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Nice selections
May 12, 2024
Previous review

Nice selections

Date of experience: May 2, 2024
Idaho
1 review
0 helpful votes
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My Review on the products that were sent to me.
June 4, 2024
Updated review

Ordering my product was easy. Some of the items did not look like the advertisement. The quality of the item seem to be sufficient.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear June,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Many to choose from and well displayed
May 15, 2024
Previous review

Many to choose from and well displayed.

Date of experience: May 7, 2024
Pennsylvania
1 review
0 helpful votes
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Disappointed
June 4, 2024

Well delivery took forever and package was taped together finally received?! All 3 tops run small? Not quality material. 😕 I actually threw one away! Never again 😒

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Susan,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Ohio
1 review
0 helpful votes
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Love my pants!
June 4, 2024

I'm always hesitant to order from FB as I've been burned. But I was looking for lightweight pants for summer and these looked like just the thing. The shipping did take longer than hoped, but they arrived. The fit was true to size. I'm 5'2 190 lbs and ordered a xl, fits perfect. They are light weight, stretch, loose and Are just as described on the FB ad. I thinking of buying another pair.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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The fabrics and designs are unique and comfortable.
June 4, 2024
Updated review

Good variety of products to consider. I did not know what the fabrics would be like, but I do like them. Have not washed my items yet, but concerned how they will stand up.

Date of experience: June 4, 2024

Good variety of products to consider
May 15, 2024
Previous review

Good variety of products to consider.

Date of experience: May 7, 2024
New York
1 review
0 helpful votes
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Delayed response
June 4, 2024

I received my order a few weeks ago, wrote an email as instructed to get instructions regarding return of order. Both tops were I'll fitting. Too small. Smaller than my usual size. I still haven't gotten return instructions.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Birgitta,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Missouri
1 review
0 helpful votes
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Almost every single thing I ordered was so small I couldn't even put them on, even though I followed the sizing guidelines on the website. I will say that they were very responsive about my returning the clothes for larger. Sozes

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Isabelle,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Missouri
1 review
0 helpful votes
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The return policy is bad. They said that they would exchange the clothing for ones that fit… problem is they don't have my size. They do not take returns for refunds. So I'm stuck with clothes that don't fit.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Christina,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Canada
1 review
0 helpful votes
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Prompt,fast delivery.
June 4, 2024
Updated review

Correspondence with company was painless and issue fixed immediately

Date of experience: June 4, 2024

I will give more feedback when product arrives
May 7, 2024
Previous review

I will give more feedback when product arrives

Date of experience: April 26, 2024
Kentucky
1 review
0 helpful votes
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Not the same dress
June 4, 2024

The picture of the dress was gray and blue striped… the dress I got was blue and white striped… looked nothing like the picture.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Not happy
June 4, 2024

I have tried to contact vendor. Not happy with quality of item purchased. Was not at all as represented online. Want a refund.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Patricia,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Alabama
1 review
0 helpful votes
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Item was received in a reasonable time and I am satisfied with the product.

Date of experience: June 4, 2024
Michigan
1 review
0 helpful votes
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Late arrival
June 4, 2024

Had to check several times. I was given several numbers for item. None of those showed there was such an item. Finally they gave me a number that matched UPS and it finally came.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Disappointed in product
June 4, 2024

Clothing looks much better in the photos than it actually is. The material is very cheap and the sizes are small. I was disappointed but then you do get what you pay for. Low prices = cheap fabrics.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Audrey,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

North Carolina
1 review
0 helpful votes
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Quality. Size and Color.
June 4, 2024

Vibrant colors, just like the add. Real good. Qality of fabrics mediocre, Blouses were a true fit. XL shirt more like a medium. Not true to size.

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
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Not happy with customer service and
Resolving my issues with your company and my orders

Date of experience: June 4, 2024
Michigan
2 reviews
0 helpful votes
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Dresses weren't flattering
June 4, 2024

The quality wasn't what I had hoped for, the dresses didn't look good on me, so I returned them. Ultimately, I got a refund but without the shipping that I paid.

Date of experience: June 4, 2024
District of Columbia
1 review
0 helpful votes
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Delivery took forever.
June 4, 2024
Updated review

Unlike other sites, this took several weeks (not days) for delivery. I will be returning at least one of my choices.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Karen,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


Poor Quality
August 5, 2022
Previous review

Disappointed in the quality, the cut and the delivery time. I am returning everything I purchased for a refund. The description did not describe the fabrics. I never buy polyester.

Date of experience: July 6, 2022

Looking forward to receiving merchandise
June 13, 2022
Previous review

Looking forward to receiving merchandise. Hard to tell about the quality; fingers crossed it is nice cotton. The styles are lovely.

Date of experience: June 13, 2022