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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Connecticut
1 review
0 helpful votes
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Not what i expected
June 5, 2024

The dress i ordered was not true to size, and did not match the image posted.

Date of experience: June 5, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Iowa
1 review
0 helpful votes
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Very Happy
June 5, 2024

Reviews didn't look promising but I'm glad I still ordered. Liked everything. Just be sure to look at fabric content. That helped me with selections.

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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My order
June 5, 2024

I thought that my order was overdue so I emailed the company and was surprised to get a response within the day. The next day I received my package. I am very happy.

Date of experience: June 5, 2024
New York
2 reviews
0 helpful votes
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First time. When I received my order My experience wasn't good. Spent money on Azzlee and it didn't fit.

Date of experience: June 5, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!


First time
May 15, 2024
Previous review

First time. When I received my order Then I will know

Date of experience: May 7, 2024
Florida
1 review
0 helpful votes
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Hope
June 5, 2024

Product (several shirts) was delivered neatly. All of the items were too small. I sent a question to customer service but have not had a response_

Date of experience: June 5, 2024
Maryland
1 review
0 helpful votes
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Loved clothing
June 5, 2024

The shirts I received were well packed and true to size! I love them!

Date of experience: June 5, 2024
Ohio
1 review
0 helpful votes
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It was the wrong color
June 5, 2024

It shows one color but when I received it, it was a different color

Date of experience: June 5, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Ohio
1 review
0 helpful votes
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Good Experience
June 5, 2024

I received my items in a timely manner. I am in the process of making a return because of fit and waiting for a response by email.

Date of experience: June 5, 2024
Colorado
1 review
0 helpful votes
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Thanks
June 5, 2024

Good
But did not want to do survey and to have to submit at least 50 words you need to rethink a survey

Date of experience: June 5, 2024
Arkansas
1 review
0 helpful votes
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Very satisfied with my order.
June 5, 2024

I ordered 3 tops. They are beautiful and fit perfectly. I received in a timely manner. I will be ordering from Azzlee again.

Date of experience: June 4, 2024
Indiana
1 review
0 helpful votes
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Floral Dresses
June 5, 2024

The dresses are beautiful. Very happy with the quality of the fabric.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Nothing Fit
June 5, 2024

Everything I ordered was too small. I used the size guide but I actually needed two sizes larger. The clothing was beautiful but I could not wear any of it. I ordered three tops and one pair of pants. I gave them away.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Maryland
1 review
0 helpful votes
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Faster than expected.
June 5, 2024

The pants are a little small in the waist and they shrank a good bit washing in cold and drying. One should probably drip dry the pants.

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Disappointed- returning every item. My items were delivered on June 4,2024.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Crinne,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

California
1 review
0 helpful votes
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Your size chart is not accurate. I ordered accordingly and all garments were tight.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Vicki,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Texas
1 review
0 helpful votes
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Nice clothing selection
June 5, 2024
Updated review

I've never shopped with Azzlee before. So far so good. Some of the materials of the clothes I ordered are quite thin. Otherwise they fit well according to the size selected.

Date of experience: June 4, 2024

I've never shopped with Azzlee before
May 15, 2024
Previous review

I've never shopped with Azzlee before. So far so good

Date of experience: May 7, 2024
Colorado
1 review
0 helpful votes
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Happy with the items I ordered.
June 5, 2024

Overall I enjoyed the items I purchased. Would have preferred all items be cotton or linen, not polyester.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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I could not find where my package was from the time it left California until I received it. Also, the size is not consistent with what it says. The item I ordered was ordered in the size my wife usually wears, but it is too small. I submitted a return request for the item but have not received any instructions on how to return it.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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I received the shirt and was not at all satisfied with the quality of the shirt compared especially to the picture. However, when I inquired about returning it, was told I would have to pay the return shipping. I was also offered a percentage of the shirt instead. That amounted to $7.50. WILL NEVER order from this sham company again.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear Elizabeth,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Illinois
2 reviews
0 helpful votes
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I didn't like that I had NO way to track my order, I felt like I had been scammed! Order finally came in the mail.

Date of experience: June 4, 2024
Azzlee S. — Azzlee Rep
over a year old

Dear olettia,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!