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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Great experience and was very helpful oder came fast very satisfying
The shipping is a bit slow, but it did arrive undamaged and better than expected quality.
My shopping experience has been GREAT so far. However i do need to return my first order because the sizes are to small. So let see how that goes. I sent an email to return instruction and i have heard back yet. Meanwhile i just placed another order. Thanks.
This feels more like a scam than a real company with integrity. Do not order from them!
I wish the sizing of items was truer to what they actually should be.
I sent an email two days ago. I need to return two items that are too small
In very disappointed in the product, there is no return label, and as far as I will not get a full refund!
This is my first order. Ask me when my items are received.the tops were not to size as posted.
This is my first order. Ask me when my items are received.
It was good. Process was easy. Very satisfied with my purchase. The fix was good. I was expecting differently wasn't sure about the sizing.
Easy fun shopping. Cute tops. Sizing chart was not helpful.
Everything is much too small.
No return slip included and no web address or phone number included. Help!
They do answer your emails but that doesn't make up for the crappy product.
Very simple to order. I just hope that if they don't fit it's this simple to do a return.
The shopping and delivery were fine. However quality of the product was not very good and that is the chance one takes when using a new vendor. Unfortunately I find this to be true of many if the vendors on FB.
I ordered. I was notified of delivery and I was very happy with the time of delivery!
I had a good experience with ordering
The top was to small so I gave it away. So that was disappointing. The customer service was good
It was ok for my 1st order. I need to pay attention to fabric desc., etc.
All the clothes that I bought from Azzlee fits me perfectly. The fabric is soft and comfy. I love the styles and designs. They also keep you updates on your order.
They are beautiful! They fit very true to size. They will be wonderful on a hot summer day!
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team