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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I had a difficult time choosing among all the selections, but I'm pretty sure I chose the right clothes for now. I'll be back.
I ordered a size larger than I normally wear. It is a perfect size.
The designs were very appealing and the ordering process was easy. I was skeptical about this company, but received most of the order as promised. I didn't like the fabric used in any of the tops and they all ran very small. There really wasn't any info on how to do returns. Don't think I will order again
First time ordering, easy to use shopping site. Delivered when promised.
Not good because them was not saw as pictured in ad
So they were the greatest offering me such wonderful customer service!
Really love it. It's very unique and flattering. A keeper
I ordered this blouse because I loved the style and print, I ordered a 2x even though I wear a 1x and it fit like a medium. I had to give it to my daughter. I followed the size chart to make sure I was ordering the correct size. Oh well, live and learn. The blouse was beautiful and looked great on my daughter but it was meant for me.
Pleased with the items. The material is lightweight and requires hand washing. But the styles and colors are nice.
Poor quality in general. Awkward fit on all. Very cheap materials on all.
Based on product I received, I would order from this company again! Not the case with other Facebook venders. Arrived in timely fashion.
I've tried ordering something twice but I don't think it's going through it's not confirmed anything. Could you please email me to let me know?
Took longer than I expected but am happy with both blouses
I returned both items. You might check your records
Poor materials and poor construction. Chinese imports, using inferior materials, poor manufacturing. Very disappointed, even though I attempted to investigate the company, other reviews are clearly false
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members