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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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North Carolina
1 review
0 helpful votes
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Not pleased.
May 19, 2022

Did not like the material the top was made of. Both tops were XL. One fit fine, the other was too little!

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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The texture of the dress was very pleasant and I cant wait to wear it.

Date of experience: April 18, 2022
Colorado
1 review
0 helpful votes
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Okay
May 18, 2022

The experience was normal and okay shipment priced right

Date of experience: April 18, 2022
Tennessee
1 review
0 helpful votes
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So far, so good.
May 18, 2022

I like the clothing I have received. I've had 2 items I had to send back and was offered a deal if I wanted to keep the shirts. It was better for me to send back so that process has started. I thought I would have received my other 2 shirts by now, but I have not. So, I hope they will arrive soon.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Jan
April 18, 2022

Love the shorts, they got very well and are comfortable

Date of experience: April 18, 2022
Alabama
1 review
0 helpful votes
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Sized incorrectly
May 18, 2022

Received items but they were not as pictured. I purchased a size larger than I normally wear, but could not get them past my shoulders. Disappointed and will be returning merchandise.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Return
May 18, 2022
Updated review

Shopping was easy return was not. Originally wanted to exchange but to many issues with shipping charges

Date of experience: April 18, 2022

Shopping easy
March 29, 2022
Previous review

Shopping easy

Date of experience: March 28, 2022
Kentucky
1 review
1 helpful vote
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Sizing
May 18, 2022

I normally wear an XL, but according to your size chart I needed to order a 2xl which I did, but it was still way too small. I can't wear the coat. Not happy!

Date of experience: April 18, 2022
Idaho
3 reviews
0 helpful votes
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Returning seems to not be so easy
April 18, 2022

I still haven't received a response to my request for information on how/where to return the items I received/ordered

Date of experience: April 18, 2022
Georgia
1 review
0 helpful votes
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I have been everywhere on the websites for Azzlee to find out how to return but still can not find where to go.

Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
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Returns are cumbersome
May 18, 2022

I immediately requested to return. I received an e-mail that gave instructions (proper packaging, cost of shipping not refundable, etc) which said to reply to that email in order to get the address to ship the return to. It also asked if I would consider a partial refund and keep the product, but didn't name an amount. I replied asking for the amount of the partial refund as well as the shipping address in order to calculate shipping costs to return. That was 2 days ago. I haven't yet had a response.

Date of experience: April 18, 2022
Massachusetts
1 review
1 helpful vote
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Some items didn't fit well
May 18, 2022

I love all of the items I purchased however 3 of the 4 items didn't fit well. I am attempting to exchange them for different sizes. I can't rate my experience until I see how the return and exchange goes.

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Package
April 18, 2022

Each came individually wrapped - I like that, but I was disappointed with the deep wrinkles.

Date of experience: April 18, 2022
Massachusetts
1 review
0 helpful votes
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Good and Bad
April 18, 2022

The sizing chart is somewhat accurate. Returns are non existent which is a bummer.

Date of experience: April 18, 2022
Nevada
1 review
0 helpful votes
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?
May 18, 2022
Updated review

Was not impressed this time. I only received 2 items that fit

Date of experience: April 18, 2022

Love these clothes
March 27, 2022
Previous review

Love these clothes

Date of experience: March 27, 2022
Colorado
1 review
1 helpful vote
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Wrong size chart
May 18, 2022

Theses clothes are proportions for tiny stick figures. Even 2x sizes are tapered completely wrong.

Date of experience: April 18, 2022
Massachusetts
1 review
0 helpful votes
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Returning the tops
May 18, 2022

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Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Shorts suck
May 18, 2022

Everything was fine except product. As stated earlier, material is not breathable, waist is major tight, cuff fell apart with one wash.

Date of experience: April 18, 2022
Florida
1 review
1 helpful vote
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Don't walk, run
May 18, 2022

Ordered 4 size M ( I am normally a size 6-8) 100% cotton tops. One was polyester, though the label stated cotton, 3 were too small. To exchange them the company requires that I pay return shipping, S&H on the replacement (the total order was well over their 'free shipping' requirement) land get it back to them in one week. It took them 3 wks to get it to me. Cheaper to give to Goodwill. $100+ down the drain. Lesson learned.

Date of experience: April 18, 2022
New Jersey
1 review
0 helpful votes
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Very pleasant and efficient. Shorts seem to be a good quality also

Date of experience: April 18, 2022