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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New Mexico
1 review
0 helpful votes
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Perfect Clothes for this Summer
April 20, 2022

I am thrilled with my order, with the fit, and the styles. I have received so very many compliments on the pieces I have been wearing.

Date of experience: April 20, 2022
Azzlee S. Azzlee Rep
over a year old

Dear customer,

Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.

Best regards,

Azzlee Team

Georgia
1 review
0 helpful votes
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Pants
April 20, 2022

The chosen item was delivered in a timely fashion without too much extra, bulky and unnecessary packaging.

Date of experience: April 20, 2022
Tennessee
1 review
0 helpful votes
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Excellent
April 20, 2022

Excellent service, excellent product! Received in a timely fashion & date said it would be here!

Date of experience: April 20, 2022
Missouri
1 review
0 helpful votes
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Womens clothing
April 20, 2022

Overall …pretty good. Will order from here again. My issue is I am fuller thru my bust area and my arms are thick.

Date of experience: April 20, 2022
Illinois
1 review
0 helpful votes
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So so
May 20, 2022

The photos of the product looks a lot better than the product itself

Date of experience: April 20, 2022
California
1 review
0 helpful votes
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Does not have free returns - so beware of sizing ordered. Will be sending back and paying postage.

Date of experience: April 20, 2022
Texas
1 review
0 helpful votes
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Easy ordering
April 20, 2022

Easy to order, came in a reasonable time frame and love the pants.

Date of experience: April 20, 2022
New Jersey
1 review
0 helpful votes
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Sizes
May 20, 2022

Too small. Very hard to return. Quality of material not as expected.

Date of experience: April 20, 2022
GB
3 reviews
0 helpful votes
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I am going to be back
April 20, 2022

Totally like jeans i have purchased from azzlee. I will come back for more t shirts. On top of it, i also enjoyed while being served

Date of experience: April 19, 2022
Canada
1 review
0 helpful votes
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NOT HAPPY WITH ITEMS.
April 20, 2022

Very good. Will know more once I receive my order.

Date of experience: April 19, 2022
Arizona
1 review
0 helpful votes
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Sent wrong size
May 20, 2022

I received size small blouses instead of large. Too much trouble to send them back. Very disappointed.

Date of experience: April 19, 2022
Illinois
1 review
0 helpful votes
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Cheap and thin
May 19, 2022

Wow, a gauze-like thin shirt. Can't even wear it or turn it into anything usable. Really disappointed. Didn't find a number or address in package to make a return.

Date of experience: April 19, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

Florida
1 review
0 helpful votes
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I purchased a few items. Some I liked and others I did not. When I placed the order it boasted "easy returns". Now that I am looking into returning a few of the items I see I have to call a number and talk to someone or my return will not be accepted and have to pay the shipping on the returns. I do not think I will be a repeat customer. It is too difficult to return items if they do not fit and the sizing seems to be all over the place, so no way to ensure it will fit when it comes.

Date of experience: April 19, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

Washington
1 review
0 helpful votes
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Nice
May 19, 2022

Loved the products except one shirt was way too small for the size I requested.

Date of experience: April 19, 2022
Florida
1 review
0 helpful votes
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Not best quality
April 19, 2022

Site is easy to use for ordering. The products are not of the best quality. One of my items does not fit and I have emailed them for return instructions four days ago but have not heard from them. Hopefully, I can return it.

Date of experience: April 19, 2022
Virginia
1 review
0 helpful votes
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Very poor customer service
May 19, 2022

I received my shirts about a week ago and determined that two of the four would not work for me. I have sent two emails to your customer service department, as instructed, trying to make the return. I received on response three days ago asking for a photo of my body and descriptions of the fit. I did NOT send a photo of my body! That was extremely inappropriate and weird! I sent a response the same morning as receipt but I have still not received the promised "instructions regarding return process." That is pitiful in today's online market! Still waiting for instructions to return two shirts for credit!

Date of experience: April 19, 2022
Pennsylvania
1 review
0 helpful votes
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Not easy to return items. Quality of clothing disappointing.

Date of experience: April 19, 2022
Pennsylvania
1 review
0 helpful votes
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False advertising
May 19, 2022

Not what it looked like online. The material is flimsy.

Date of experience: April 19, 2022
Washington
1 review
0 helpful votes
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Ok
May 19, 2022

Unique and attractive blouses and shirts which are not sized by USA standard - they run WAY too small.

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Cool summer shirt
April 19, 2022

Overall experience was good. They kept me informed as to the status of my order

Date of experience: April 18, 2022