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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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South Dakota
1 review
0 helpful votes
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1st order`
April 26, 2022

It was OK, one of the tops runs small and I cant find a top to go with the grey pants. Overall I will probably shop again

Date of experience: April 25, 2022
Georgia
2 reviews
0 helpful votes
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I would love to be able to return the shirts since they are all unsatisfactory. However, there WAS NO INVOICE COPY IN THE PACKAGE AND ONLY A DISTRIBUTION CENTER ADDRESS. I would appreciate contact information in order to return my order for a full refund. I was out of town for 2 weeks and am just now catching up with my mail and other deliveries.

Date of experience: April 25, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

California
1 review
0 helpful votes
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Return authorization
May 25, 2022

Dress was cancelled by you. Sent 1 pair of shorts in a small. I wish to return entire order. Please sent authorization

Date of experience: April 25, 2022
Wyoming
1 review
0 helpful votes
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Good Experience
April 25, 2022

I loved the Floral V-Neck Shift Blouse, but it was too small, so I contacted Azzlee Customer Service and they were prompt in their reply as to how I was to proceed exchanging it for a size larger. Very pleased with the professionalism and attention to my emails.

Date of experience: April 25, 2022
Arizona
1 review
0 helpful votes
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Great service
April 25, 2022

I was nervous that the tops would take months to ship. They came in a few weeks and we're packaged well and all was good

Date of experience: April 25, 2022
Maryland
1 review
0 helpful votes
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Very happy and satisfied...
April 25, 2022

I have placed and received 2 orders from Azlee. Shirts are well made and wash well with no shrinkage and I love the designs and softness of the fabrics... I wear x large and tops are true to size.

Date of experience: April 25, 2022
Georgia
2 reviews
0 helpful votes
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Ok
April 25, 2022

This shirt is cheaply made. Way too sheer. Who would wear this? And where?

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Fair
May 25, 2022
Updated review

First type purchasing Hope I like the merchandise.
Yes

Date of experience: April 24, 2022

First type purchasing Hope I like the merchandise
April 4, 2022
Previous review

First type purchasing Hope I like the merchandise.

Date of experience: April 3, 2022
Minnesota
2 reviews
0 helpful votes
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I'm attempting to return my entire order as the items were too small. Customer service asked me offensive questions and I am still awaiting an address where to send the items. The clock on the 30 day return policy is ticking.

Date of experience: April 24, 2022
California
1 review
0 helpful votes
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Looked better online
May 25, 2022

It's cotton and looks like it will need to be ironed

Date of experience: April 24, 2022
South Carolina
1 review
0 helpful votes
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When I had a question about my order, they responded right away. But it took longer than expected to arrive (3+ weeks?)

Date of experience: April 24, 2022
Connecticut
2 reviews
0 helpful votes
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Still happy
April 24, 2022

Of two tops ordered, only one will be a favorite because to me, the pink white polka dot top is heavy knit fabric and is much roomier than I like. I ordered size small both. I would still purchase from Azzlee because it's my fault for not reading reviews. Next time I will. Thank you

Date of experience: April 24, 2022
Azzlee S. Azzlee Rep
over a year old

Dear customer,

Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.

Best regards,

Azzlee Team

New Hampshire
1 review
0 helpful votes
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Happy with order,
April 24, 2022

Happy, one shirt ran small,
Do not want to go to x lg.

Date of experience: April 24, 2022
Pennsylvania
1 review
0 helpful votes
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Flattering and comfortable
April 24, 2022

Quick and Easy -- now I need to return 2 of the items and I've sent 2 emails asking for directions for a return but I still haven't heard anything. I only have 30 days to return them so I hope I get the information soon.

Date of experience: April 24, 2022
Minnesota
1 review
0 helpful votes
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Not successful
May 24, 2022

Butterfly shirt was not available. Shirt white with flowers is 2 sizes too small. I am waiting for a return label/ address. I hope someone coresponds to my email request soon!

Date of experience: April 24, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

South Carolina
1 review
0 helpful votes
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Material very thin and items very small. Worried about how to return

Date of experience: April 24, 2022
Azzlee S. Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

California
1 review
0 helpful votes
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So far fine.
May 24, 2022

The experience so far has been fine, But I did email about a return and have not received a reply.

Date of experience: April 24, 2022
Iowa
1 review
0 helpful votes
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Tough return
May 24, 2022

I purchased the tops and neither one of them fit. Their sizes run very small. Now I am trying to return and it is a very difficult process

Date of experience: April 24, 2022
Arkansas
2 reviews
0 helpful votes
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Returns
April 24, 2022

When you email them, you do get a reply... although it is slow. Return policy is not ideal, but at least you are offered options.

Date of experience: April 24, 2022
GB
2 reviews
0 helpful votes
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Toppingi
April 24, 2022

Bit disappointed that these are Not a bright clean white more a pale cream colour

Date of experience: April 24, 2022