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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
2 reviews
0 helpful votes
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Happy
April 28, 2022

Shopping was quick and easy. Just how I like it. Good choices, lots of options to choose from.

Date of experience: April 28, 2022
Missouri
1 review
0 helpful votes
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Very poor product
May 28, 2022
Updated review

Have already written a review above - don't need to repeat it.

Date of experience: April 28, 2022

Quick and easy to maneuver; just hope I got the right...
April 8, 2022
Previous review

Quick and easy to maneuver; just hope I got the right size!

Date of experience: April 8, 2022
Alabama
1 review
0 helpful votes
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Cotton pants
May 28, 2022

I ordered medium in all my pants. The light gray came as a small. One shirt received is not the color pink shown

Date of experience: April 28, 2022
Tennessee
1 review
0 helpful votes
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Order
April 28, 2022

It was awesome, love my new shirts and have already ordered another one

Date of experience: April 28, 2022
Missouri
1 review
0 helpful votes
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I would not recommend this site!
May 28, 2022
Updated review

Bad quality, no shape, I didn't like the material. Maybe for someone who wears a size zero, but to anyone larger, I wouldn't recommend this site.

Date of experience: April 28, 2022

I'll only be satisfied with this shopping experience...
April 8, 2022
Previous review

I'll only be satisfied with this shopping experience if what I've ordered actually looks like it does in the picture and fits me perfectly

Date of experience: April 8, 2022
Florida
1 review
0 helpful votes
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Pending
May 28, 2022

I was not happy with the fit or quality of this item. However when I sought a return the instructions are very complicated and not pre-paid. The company offered a resolution to allow me to keep the item for a partial refund. I indicated an interest in that remedy but have not heard back

Date of experience: April 28, 2022
Oklahoma
1 review
0 helpful votes
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Excellent Service!
April 28, 2022

My experience was good! They were very quick to respond to my emails! Quick to give me refund information! Was just sorry they don't provide payed returns, you have to pay for your own returns!

Date of experience: April 28, 2022
Pennsylvania
2 reviews
0 helpful votes
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Customer
April 28, 2022

Service was great. Delivery fast! Happy with all my purchases.

Date of experience: April 28, 2022
North Carolina
1 review
0 helpful votes
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First time shopper
May 28, 2022

2 of 4 items not able to ship, took over two weeks to acknowledge order and prepare. I research to ensure not overt seas company and California was listed but I received an international fee to my checking account. I should have dug deeper. Overall an aweful experience with two items I really don't like. Do not recommend and will not shop here again

Date of experience: April 28, 2022
Washington
1 review
2 helpful votes
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DosPpointed
May 28, 2022

Size chart wildly incorrect. Actual garments are 2-3 sizes smaller than should be for given size.

Date of experience: April 27, 2022
Azzlee S. — Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

Texas
1 review
0 helpful votes
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Mediocre
May 28, 2022

It took a while to receive the products. I received an email a week after I placed the order saying that one of the items was not available. I told them to cancel it but a couple of days later I was told that the item was available after all. I did receive both items ordered but one did not fit (too small) even though both items were the same size. Overall I would probably not order from them again.

Date of experience: April 27, 2022
Ohio
1 review
0 helpful votes
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Pictures do not what I order
May 28, 2022

Sizes is not true to size. I wear a 1x the clothes I receive is smaller. I order 2x they are too small. Will donate them to goodwill

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Clothing arrived. Quality was not what I expected. Contacted customer service about a return and how to go about it. Have not had success with this yet. If I don't hear back promptly I will be going further with this.

Date of experience: April 27, 2022
Florida
1 review
0 helpful votes
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Summer tops
April 27, 2022

Easy search, clear photographs of merchandise and good prices.

Date of experience: April 27, 2022
Louisiana
1 review
0 helpful votes
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Everything fit perfectly, due to accurate size descriptions. And they look just as they were pictured. However, I paid extra for 3-5 day delivery, and they missed it by a few days. Not cool.

Date of experience: April 27, 2022
North Carolina
1 review
1 helpful vote
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I am returning the items purchased. Poor quality of material. Not what I expected and nothing right
Correctly...

Date of experience: April 27, 2022
Virginia
1 review
0 helpful votes
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Placed the order on April 7th. No confirmation or acknowledgment of order. Money left my account but still no notice from Azzlee. Order arrived on the 19th so that was very quick.

Date of experience: April 27, 2022
Indiana
1 review
0 helpful votes
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Feedback
May 27, 2022
Updated review

Had to order a different top because the floral v neck was out of stock.
Size of the tops were a bit bigger than a normal medium. A couple of the top were very thin.

Date of experience: April 27, 2022

Love the tops
April 6, 2022
Previous review

Love the tops

Date of experience: April 6, 2022
Nevada
1 review
0 helpful votes
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Love the tops
April 27, 2022
Updated review

So far so good. Delivered more quickly than I expected.

Date of experience: April 26, 2022

Great looking items and easy to shop
April 1, 2022
Previous review

Great looking items and easy to shop. Looking forward to receiving my order!

Date of experience: April 1, 2022
Texas
2 reviews
0 helpful votes
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Not good
May 27, 2022

Not satisfied. Poor quality for the cost. Photos are way better than actual

Date of experience: April 26, 2022