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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy to order - way too easy! Good price point! Like what I received.
I like all the tops but they don't run true to size as I ordered all mediums and one was smaller than the others.
Although this company states they are in Ca, I had to ask twice if it had shipped and waited 4 weeks to receive. Nothing fit. They state plus sizing but do not adjust clothing to fit plus people.
The pants I recieved looked nothing like the ones in the photograph. In the photo they look like linen with an elastic cuff on the legs. They were cheap polyester fabric no cuff. I gave them to goodwill.
Did not fit properly. I need to return the blouses. How can I do that please
No problems with ordering or shipping. Emails kept me informed of status.
Love the blouses but the material was not what I expected. 100% cotton or 100% polyester hand wash no steam iron! I hope the cotton one doesn't shrink!
It was an easy order. Items seem to be good quality.
The turn around time was good. Although I measured myself to ensure the correct size, all but 1 was entirely too small. And the one that wasn't too small was 5x too large. Quite disappointed!
Like the styles and prices. I think the quality of material could be better.
The experience was not good; the pants were not what I ordered...
It took 28 days to receive my shipment. The tracker took along time to update
I was not expecting to receive my orders sooner, considering that I was not even sure where they are originating from as this is the first time I ordered from this site. They all came in very well packaged and delivered promptly. Will definitely consider purchasing more from Azzlee.
I have paid for this order but have not receiived this order--as of 8:34pm 4/28/2022----I would appreciate if they would just send me my order.
Joy Higgins 606 Norton Dr Athens Al----I accidently checked the wrong box on your questionnaire.---
I've had 3 responses regarding a return for this shirt which would cost me $$ to return. I've been asked if I wanted a partial refund and 3 times have reiterated YES but have not yet received confirmation of this. $6, which I was offered, is hardly a refund.
Got a email saying fish shirt out of stock, what did I want to do. Said to them that I still wanted. They got on it tracking it and so forth. That was fast. Very nice folks to work with. I'm glad I held out for this shirt.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members