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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The shirts are terrible they were so expensive and I still have gotten a response to send them back. I'm so disappointed it's going to cost me shipping to send them back.
To be a first time online buyer I was pleased. Not to have ever ordered from Azzlee the tops fit well.
This is not an American 2X. I have narrow shoulders and the shoulders of top are tight. Body of top is too tight - it appeared more loosely fitting in picture. Sorry - how can I return it and get my money back?
Unfortunately, all products are not true to size. Very small.
I was hesitant to order via a social media platform, but Azzlee proved trustworthy. They communicated a couple of times and delivery time was reasonable. Order up a size on the shorts and pocket pants.
I used the size chart on your website. Both shirts are beautiful but so small I cannot get them over my head.
Easy ordering... good prices. Other than the size running a little small it's a great shirt.
Although delivery was a bit slow, updates from Azzlee reassured me that my order was on it's way.
Will buy again! Love the colors and floral blouses!
Everything is small after reading your size chart everything should have fir but everything is to small i wouldnt send back after the experience i had i will find someone they will fit
...
My overall experience was good. I would order from her again. A few of the things the fabric was not quite the best but wasn't awful either.
Fast delivery! The clothes are lovely! They are a reputable store.
Everything fit nicely. Just know that you have to wash items by hand.
Your sizes run extremely small. Your pictures don't show hi low hem on others.
Love the styles but not for my body. Sorry to say they are coming back to you. The blue blouse came as a pink.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members