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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Need to return my more order, please have have someone in customer service contact me.
So far so good. I really hope the top I ordered is as good as it looks and sounds based on your website. If so, I will purchase more items.
The order was processed in a timely matter and I had no problems with the order
I would not order again. Cheaply made. Blah blah blah
Easy to follow web site. No problems with purchase…would not buy again
I'm very disappointed! My tops don't fit. They're extremely small to be considered xl
It was just very easy once I saw the blouse and I felt it was something different so I thought I would give it a try. Hopefully I'll be back for more shopping since I am a 1st time customer.
Although I was a little hesitant when I realized that my order had to first be received in this country, the customer service people were very good at relieving my fears. It did take awhile to receive my order but I am mostly satisfied and the blouses are pretty.
Everything looks pretty but nothing fits me, especially in the bust for the tops!
I love the clothes. Unfortunately I went by the size chart and now the tops are way too small. I will need to exchange them for a size large.
Not good. Won't respond to my question about returning.
These tops are cheaply made and definitely not worth the price.
Shorts were to small, thought they were cotton&polyester, but tag just says 100% cotton so know they may shrink and no way would they fit so would like a refund. Thank You.
I have 3 out of the 4 items that I need to return. Please advise how I do that.
Sizes are not true. Quality of fabric is poor and not to value indicated by price
I loved all the clothes they were awesome and your customer service on following up on my shipment was awesome also
I liked some of the clothes. I was disappointed because I paid extra to have these clothes delivered for a trip I was taking and they didn't arrive until my trip was over. Your return method is not as good as other online stores.
While the designs are cute, colorful, and attractive, I found the fabric of a number of the items I purchased were very flimsy and insubstantial. They were sized very much on the small side, and most had a "hand-wash in cold water" label. I assume the already-too-small items will shrink and become unwearable by me after one washing. However, three of the items were very nice and I will get a lot of wear out of them, if they don't shrink. Overall, mildly disappointed.
Just discovered this merchant. Wonderful selection of items! Hopefully, my expectations will be met by fit and quality.
Product was as described in the website, and arrived in good time, although not as quickly as advertised. All in all, I am pleased with the purchase.
Merchandise did not fit well waiting to receive information to return product
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team