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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy to order, liked the quality and looks very stylish on
The material of the ordered items was cheaply made... I am not happy with this order... The black stripe pants did not come with my order... No explanation of that... I want to return some of these items but I do not have an invoice... Nothing came with the order...
Poor trying to return the complete order back to you for refund
Did fairly promptly promised to refund item out of stock. Still waiting.
Normally wear size X. Chose XL yet one was much too small, one was too large, one was ok. Material however stiff. No way to return.
I wish you make the size guide numerical. Like XL is a 16. Ha! Your XL is more like a size 10!
I wish you make the size guide numerical. Like XL is a 16.
WONDERFUL! I bought a wonderful blouse for my lady last month and she loved it! This one is for an anniversary gift June 13th. LOVE IT! THANK YOU!
The dispaly of your products is wonderful and easy checkout
I'm disappointed in the clothing. They are not as they appear in the photos. The material of two tops are very thin. One shirt appears to be a mauve color in the photo and it turns our to be a pink. The pants shown in photo are slightly ballooned at ankles and what I received is not. I am keeping them but will not buy from you again.
Ease in ordering
Received timely
Items were sized small, returning 4 of 6 items
Hope returns are easy
I found website on line and thought I would try them. Very easy to purchase and a good variety
Ordered bigger size but it wouldn't even fit over my shoulders. Beautiful fabric, very light and, colorful.
Blouse ran small & material was see through. Was not as cute as the picture
Je suis très déçue. Tous vos pantalons ont une taille trop petite. Rien ne me fait. Je dois retourner et échanger.
Does not fit well and not what i expected as far as fabric. Do not like the color to bright.
The Tee is lovely, but I ordered a large and received a small
The items I purchased were too tight across the chest area so want to return. Took quite a while to get the address needed to return the items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members