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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Very poor quality. I've been ripped off. I would never order from this company again.
Horrible experience. I ordered sizes that were larger then I wear and they were still too small... by several sizes. The material was cheap and poorly made. They didn't charge for shipping but returning items was a nightmare and cost me $33... I had to have approval to return items and they were reluctant and wanted me to send photo of body type... absolutely NOT. It took several emails to get return approval. Save yourself a lot of aggravation and don't order from them!
I have been trying to return 2 item and I've been waiting for a form to return. 3 emails have been responses to but still no form.
User friendly site. If no material is stated then it is random, and not cotton.
I'm big and curvy so these look less attractive in my opinion. Being straight, small chested would fit better.
Orders came on time and in good condition. Sizes are difficult to get right because they come in S, M, L etc rather than 6, 8, 10, 12 etc. It is not that easy to return Items. You have to get approval for a return by emailing their service dept. I am now waiting to find out how this will work. You do have to pay for the shipping on the returns.
Received it within a good time frame. Clothes were very nice
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Need to return shirts that are way too small and thought they were cotton but cheap polyester
Contacted someone so I could return a couple items. That was over a week ago and haven't heard back.
All don't fit. They give a size chart but it does not follow true.
Not worth the money. Poor quality. Will not be back
When I ordered my blouses I went by your size chart. I received 3 of the 4 blouses and they are to small so I need to return them. I reported this to Azzlee the day I received my blouses but have not received my return approval and the address.
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Great website. Hope clothes are as nice as they look.
No issues with the service other than it took longer than expected to receive. The shorts are nice, but the material is thinner than expected. The clothing fits as expected.
Good and effective delivery of my first order. Will wait and see if the pants arrive>
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, pls contact the servicer at [email protected] for return.
If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.