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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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New York
1 review
0 helpful votes
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New clothes
May 14, 2022

Love the clothes can't wait to get them. Got them but unfortunately need to return for bigger size

Date of experience: May 14, 2022
Wisconsin
1 review
1 helpful vote
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Upset
June 13, 2022

I did not realize I would have to pay shipping to return a product. It's too expensive to pay shipping both ways so therefore I will not be ordering again. Response to my problems is very slow. I was told I would get a $12 credit being I choose not to pay shipping to send my products back. I have still not heard confirmation on that promise. I like your products but I regret to say I will not pay shipping both ways!

Date of experience: May 14, 2022
Louisiana
2 reviews
0 helpful votes
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Too expensive to ship back
June 13, 2022

In addition to the 9.99 shipping and handling fee it costs $7 plus to ship it back to them for a return, so basically I'm spending all that money just to have tried the shirts on. I won't be ordering clothes online again without free shipping.

Date of experience: May 14, 2022
Canada
1 review
0 helpful votes
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Ok
May 14, 2022

Shopping experience was fine. One of the items ordered was advertised as being a cotton blend material. Did not realize that meant no cotton at all as it is 100% polyester.

Date of experience: May 14, 2022
Mississippi
1 review
0 helpful votes
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Floral blouse
June 13, 2022

Not good I wear an X-Large on tops I buy in the stores and sometimes a large depending on style but the one ordered was not true to size more like a medium size so I cannot wear it. I will not order from Azzlee again

Date of experience: May 13, 2022
Arizona
2 reviews
0 helpful votes
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Not again
June 13, 2022

Poor quality, still wading thru the return issue. Not holding my breath!

Date of experience: May 13, 2022
Canada
1 review
0 helpful votes
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Too small
June 13, 2022

I ordered according to the size chart and the product was too small.

Date of experience: May 13, 2022
Alabama
2 reviews
0 helpful votes
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Returns
May 14, 2022

Instructions for returns or refund not responded to

Date of experience: May 13, 2022
Canada
1 review
0 helpful votes
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New to Azzlee
May 14, 2022

Purchased 2 short sleeved summer t-shirts. Absolutely love both. Reading previous reviews I ordered one size up from what i would normally have ordered. Glad i did as both t-shirts would have not fit had i ordered my normal size. Also ordered a maxi dress with a maxi length cover. Dress was perfect but disappointed with poor workmanship of the overlay cover. The front side panels were totally frayed and very noticeable. I will try to fix the cover myself. Debated returning the dress and reordering but would I get another jacket with the same shotty workmanship.

Date of experience: May 13, 2022
Massachusetts
2 reviews
0 helpful votes
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Nice quality clothes that are different from the run-of-the mill shirts

Date of experience: May 13, 2022
Ohio
1 review
0 helpful votes
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VERY DISAPPOINTED
June 12, 2022

First my shipment did not arrive as promised.
Second, the quality of the material was not I expected. The clothing items show flowing and soft on the models but they are stiff. The colors/print look cheap. I would not recommend buying these items in the future.

Date of experience: May 13, 2022
Colorado
1 review
0 helpful votes
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Size of the items
June 12, 2022

I believe the size of the items I ordered were all a bit off from what I normally buy. I have to return all of the items due to them being too small. I believe the Azzlee items run small.

Date of experience: May 13, 2022
Canada
1 review
0 helpful votes
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Disappointed
June 12, 2022

Was not happy with quality of clothes, made poorly terrible stitching, very unhappy

Date of experience: May 13, 2022
New Hampshire
4 reviews
0 helpful votes
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Effortless!
May 13, 2022

I liked that everything looked fresh and appealing. I'm not disappointed!

Date of experience: May 13, 2022
New York
1 review
0 helpful votes
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Feedback
May 13, 2022

Sizes are bigger than expected. Colors are beautiful and as displayed

I would like to retrun for Medium

Date of experience: May 13, 2022
North Carolina
1 review
0 helpful votes
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Don't bother buying
June 12, 2022

I ordered pants and the order was a disappointment. The quality of the material is not as expected and the pants were meant to but someone at least 5'5 or more which I am not. You should indicate the length of the pants.

Date of experience: May 13, 2022
Mississippi
1 review
0 helpful votes
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Small for a large
May 13, 2022

I'll have to return or sale four tops that run small.

Date of experience: May 13, 2022
Delaware
1 review
0 helpful votes
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Does not fit
June 12, 2022

I ordered the sizes I always wear but the blouses were extremely small

Date of experience: May 12, 2022
Iowa
1 review
0 helpful votes
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Some good, some so, so
June 11, 2022

My pants were not capris. And it cost too much to return. Maybe if I was 6'5".
Not sure what went wrong but they are definitely long pants. Even way too long for pants. Received package at the very end of the range identified.

Date of experience: May 12, 2022
California
1 review
0 helpful votes
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One of my favorite places to shop.
May 12, 2022
Updated review

Easy to browse the website, and to get details. Products are quality at great prices. My second shopping experience with this company!

Date of experience: May 12, 2022

Very easy to navigate the inventory, and see options...
March 25, 2022
Previous review

Very easy to navigate the inventory, and see options for purchase.

Date of experience: March 25, 2022