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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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No problems at all, very smooth sailing and I received it in time for my pic-nic
Trying to get a correct address for returns. No response
And they came at a respectable time the clothing is nice some items fit strangely the return policy is very difficult
The shirt took longer then expected to arrive. Once it did it was too small. Contacted customer service and haven't heard back yet.
Unhappy with product, will never buy from this site again.
My items took a month to arrive. And they don't fit.
The items were really cute, but they were a tad small.
Wrong product sent and expedited delivery took more than a week.
Checking out was difficult. I had to do it three times never knowing if I was being charged three times or it had gone through. If you can influence shipment, please do NOT put price in package with blouse.
Will never order again. Took to long and the sizes were all wrong
Ordered two medium, one to big and one was to small
I love the top in the order came fairly fast only problem is it didn't fit I usually wear large but I think they're made smaller so I need an extra large.
Purchasing was easy. Thank goodness my product did arrive in a timely manner. I just think for the quality of the clothes they were priced too high.
I will maybe try the products one more time. I was disappointed in the quality of the garments
My shopping experience went very well. I received the product in perfect condition. I really like all the products but will not be ordering any more because of the quality of the product I received.
I have found that the online ordering is easy. Shipping is faster than most other online shopping in these days and times and I have very much liked the style and fit of the items I have ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members