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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Pennsylvania
1 review
0 helpful votes
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Good!
May 23, 2022

Easy to order and very fun looking clothes. Not the average clothes you see. I hope they don't fall apart when I wash them. Also they are affordable. All that I like in clothes.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Free returns?
June 22, 2022

How do I send back the 4 blouses that do not fit? You advertise "free returns" but not n able to find a way to return them. I haven't even been able to find a way to communicate with Azzlee.

Date of experience: May 23, 2022
Azzlee S. — Azzlee Rep
over a year old

Hello, pls contact the servicer at [email protected] for return.

If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.

California
1 review
0 helpful votes
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Travel
May 23, 2022

Cute clothing and easy to order. I am very please with my order.

Date of experience: May 23, 2022
Alabama
1 review
0 helpful votes
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Terrific experience
May 23, 2022

Arrived sooner than I thought and everything fit, and very comfortable.

Date of experience: May 23, 2022
Utah
1 review
0 helpful votes
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Return item.
May 23, 2022

I had to return one of the dresses. It was to little. I received a quick and easy reply on how to return the dress. I had 2 options. Return the dress or keep it. The 2nd option was great for me due to health issues with myself and my husband at this time. I will in the future order more items.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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The shopping was okay, but I need to send some items back and can not find info to do so!

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
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Not too impressed
June 22, 2022

The order took a bit longer, but I did not expect Amazon fast.
They notified me it was out of stock, and when it was back. I did appreciate that email.
The necklace is nice, I won't order anymore clothing from here.

Date of experience: May 23, 2022
New Mexico
1 review
0 helpful votes
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Extremely bad. Cloths are total garbage, differently not worth money. Just wasted a lot of money. These items are not even worth giving to homeless.

Date of experience: May 22, 2022
New York
2 reviews
0 helpful votes
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Good service
May 22, 2022

I received the beads in good time, and but for the broken "leg" it suits me fine.

Date of experience: May 22, 2022
Virginia
1 review
0 helpful votes
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Not the best quality
June 21, 2022

Products came quickly, but the clothes were not what I expected.

Date of experience: May 22, 2022
Maryland
1 review
0 helpful votes
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My purchases
June 21, 2022

I like the tops even though they seem very thin. Was not happy with the pants at all. Seems very cheap

Date of experience: May 22, 2022
Florida
1 review
0 helpful votes
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True to life pictures
May 22, 2022

I was skeptical about ordering online but love the products.

Date of experience: May 22, 2022
Texas
1 review
0 helpful votes
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Little customer communication
June 21, 2022

After ordering I did not receive any order confirmation or updates. My payment was taken immediately though. Would not order from them again.

Date of experience: May 22, 2022
Florida
1 review
0 helpful votes
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Size is too small
June 21, 2022

I sent an email last week about exchanging for a bigger size but I have not gotten a response yet.

Date of experience: May 22, 2022
Ohio
1 review
0 helpful votes
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Mystery
June 21, 2022

I ordered on a whim and have had trouble reaching out to company. They need a better communication system for returns.

Date of experience: May 22, 2022
Washington
1 review
0 helpful votes
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Wrong Size
June 21, 2022

The two blouses I ordered came at the time suggested by the company. They are nice, however, the sizing is incorrect. I ordered 3XL as all my clothes are that size, and I cannot even put them on they are way, way too small. I was so looking forward to wearing them and thought that if all worked out, I would buy more. Now, only because of the sizing, I will be afraid to order.

Date of experience: May 21, 2022
Alabama
1 review
0 helpful votes
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Worried
May 22, 2022

I was concerned as I placed my order on May 1st and didn't receive it until the 15th. But they do tell you that it takes 8-14 business days for delivery. I sent an email and they did answer that my order was on a plane from Asia. Then it arrived a week later.

Date of experience: May 21, 2022
Colorado
1 review
0 helpful votes
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Poor sizing
May 21, 2022

Items are sized small, buy one size larger than you need...

Date of experience: May 21, 2022
North Dakota
1 review
0 helpful votes
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Ordering was simple but the product is very poor quality.

Date of experience: May 21, 2022
Massachusetts
1 review
0 helpful votes
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I cannot describe my experience as I have not yet received a reply to my return inquiry that was sent the correct way through the service email. I sent this 4 days ago.

Date of experience: May 21, 2022