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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow MARILYN F.
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I received my jeans today and I must say I love them. They are of great quality, the tracking communication was excellent, and they took only two weeks to arrive. I will definitely buy from them again.

Date of experience: July 9, 2024
New Hampshire
1 review
0 helpful votes
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Never received my order.
July 6, 2024

It was ordered on June 27th and the last I knew it was in California. I would like someone to find my order. Thank you

Date of experience: July 6, 2024
Germany
1 review
0 helpful votes
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The material is very comfortable, and the size fits perfectly. As a size 3X, I have always had difficulty finding pants that feel comfortable. Finally, I found them. Thank you!

Date of experience: July 2, 2024
Canada
1 review
1 helpful vote
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Out of the 4 pcs: 2fit fine& very nice. However 2 did not fit. Received my order with no packing label or invoice. I tried multiple times to get through on different days at different times of day even tried evenings@ different times tried weekends could not get through. Not sure I want to try buying anything again. I do not want to shop Azzlee's (even though the clothe is very nice) for fear the same will happen again. I paid for 2 pcs I can't wear or return so I find it's not much of a good price. Possibly if I could at least get a credit back for those pcs: then I could choose something else.

Date of experience: June 24, 2024
Germany
1 review
0 helpful votes
Follow Bruce R.
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I purchased a blouse from Azzlee that was advertised as cotton. In reality, it is made of polyester and spandex, which made me unhappy. However, I was pleasantly surprised by its quality and comfort. I recommend giving their products a try!

Date of experience: June 24, 2024
NL
1 review
0 helpful votes
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Received my blouses today
June 24, 2024

Received my blouses today, and I must say I love them. They are just as shown in the pictures, of great quality, with excellent tracking communication, and they arrived in just 2 weeks. I will definitely buy from them again.

Date of experience: June 23, 2024
Georgia
1 review
0 helpful votes
Follow Shari I.
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Late delivery
June 23, 2024

I just got my delivery this past week. Jun 19th, 2024. I like the products, however, they are not standard USA sizing. Hopefully, with a little weight lose, I will be able to fit into them.

Date of experience: June 23, 2024
Azzlee S. Azzlee Rep
over a year old

Hi, Shari. Thank your for your feedback, I will improve our transportation. Have a nice day!

Oregon
1 review
1 helpful vote
Follow Cathy C.
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Don't order from this company.
June 21, 2024

Two of the blouses I ordered were not available. I ordered 4 tops. It took forever to get any. The first one I received had a daisy flower in front. But what I received was a flower cut in half and a seam right through it. No matter the reason, I did not like it. I spent time sending e mails to you and was asked to send pictures of the top I received. It shouldn't matter. I should be allowed to send something back that I don't like. I was in the end only allowed to get a partial refund.

Date of experience: June 21, 2024
Azzlee S. Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

GB
1 review
0 helpful votes
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Excellent Communication
June 20, 2024

I received regular updates on my order status, which was very reassuring. My package arrived exactly when they said it would.

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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Easy Returns Process
June 19, 2024

I needed to return an item because I ordered the wrong size. The return process was straightforward and hassle-free. Excellent customer service!

Date of experience: June 18, 2024
California
1 review
0 helpful votes
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Accurate Product Descriptions
June 19, 2024

The items I received matched the descriptions and photos on the website perfectly. No surprises – just great clothes that look amazing!

Date of experience: June 18, 2024
Arizona
1 review
0 helpful votes
Follow Linnea N.
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Great Value for Money
June 18, 2024

The prices at Azzlee are very reasonable, especially considering the quality of the materials. I found some fantastic deals on stylish outfits that I absolutely love.

Date of experience: June 18, 2024
New Jersey
1 review
0 helpful votes
Follow Donna X.
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I was impressed with the quality of the dresses I ordered from Azzlee. They arrived quickly and were beautifully packaged. Highly recommend!

Date of experience: June 16, 2024
Nevada
1 review
0 helpful votes
Follow Adrienne D.
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Azzlee's website is so easy to navigate. I quickly found the latest trends and placed my order without any hassle. The clothes are exactly as pictured and fit perfectly!

Date of experience: June 16, 2024
California
1 review
0 helpful votes
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Love my shirts
June 15, 2024

Navigating the website was easy, and I found a wide selection of stylish shirts. My order arrived quickly, and the shirt looked even better in person. Very happy with my purchase.

Date of experience: June 14, 2024
California
1 review
0 helpful votes
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Missing items.
June 14, 2024

I was told the package was shipped and received. I never received it. I asked to have it replaced. I was told they would not do this. So I am out both money and blouse. Not good.

Date of experience: June 14, 2024
Azzlee S. Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Washington
1 review
3 helpful votes
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Don't use this company!
June 14, 2024

Company made it impossible to return items. Dress took almost a month to get to me. It was cheaply made and felt like a slip instead of thicker material for a dress. I googled the address that the associate asked me to send it to and it was permanently closed! Forget about free returns! Don't order anything from this company. I have seen this exact dress on several other company websites. I think it's a bit of a scam!

Date of experience: June 13, 2024
Azzlee S. Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Maine
1 review
0 helpful votes
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Mainly Favorites
June 13, 2024

The clothes are well made and the fabric is nice. I found that the sizes ran small and I will have to return them, I hate to but they just won't fit.

The clothes are well made and the fabric is nice. However, the ` sizes ran small and I will need to return them. I don't find your web site to be very easy to navigate and can't find instructions for returns.

Date of experience: June 13, 2024
Azzlee S. Azzlee Rep
over a year old

Dear Lady,
We are sorry to hear that you are not happy with the shopping experience with us. If you have any question, you can contact our service email: [email protected]. We will solve your issues. We will try our best to improve our service quality and give you a satisfying solution. Have a nice day!

Washington
1 review
0 helpful votes
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Satisfied with my purchase
June 13, 2024

The site's design is clean and straightforward, making shopping a breeze. My blouse was packaged nicely and delivered on time. Very satisfied with my purchase.

Date of experience: June 12, 2024
Nevada
1 review
0 helpful votes
Follow LaYanesa W.
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Exactly as described
June 13, 2024

Received my order sooner than expected, and it was exactly as described. Delighted!

Date of experience: June 12, 2024
Azzlee S. Azzlee Rep
over a year old

Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us.
Thanks for choosing Azzlee – it's a pleasure to have you as our valued customer!