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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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California
1 review
0 helpful votes
Follow steve j.
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I love this dress so much that I'm ordering another one as a gift. The colors are gorgeous, and the fabric is incredibly soft and comfortable. I'm bringing mine to Karen—it's absolutely perfect!

Date of experience: June 5, 2025
Massachusetts
1 review
2 helpful votes
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I find Azlee's website deceptive: Azzlee does not disclose the order comes directly from overseas (China most likely). Azzlee does not disclose it takes over 3 weeks to get an order (order placed 29 April 2025 - received 18 May 2025). Azzlee does not inform at the time of purchase that people are buying from overseas, the website does not state it neither. Azzlee's website upon scrutiny has all the red flags: heavily edited images, only one image of the item is shown, does not list the type of fabric the item is made of (because all of items are made from synthetic cheap fabric), only good reviews are shown. The website does not have a physical address or the phone number of the seller. Azzlee's return practice is apprehensible, they do not offer a return shipping label, instead they offer you to keep the item and 30% credit back or a gift card. All of this makes it there is NO RETURN policy.

Date of experience: May 22, 2025
Morocco
1 review
0 helpful votes
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I highly recommend Azzlee to anyone looking for fashionable and quality products designed for women. I'll definitely be returning for my future shopping needs!

Date of experience: May 12, 2025
Pennsylvania
1 review
1 helpful vote
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I ordered 5 items on 4/23/2025. Within 6 days I received 2 of the items. 22 days later I still have not received the other 3 items. I should have read the reviews before I ordered because then I would have known not to place an order with this unreputable scammer company

Date of experience: April 23, 2025
Australia
1 review
0 helpful votes
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Never again will I buy from this company
March 30, 2025

I ordered three dresses size Small, but when I didn't hear from them I inquired and was informed that one of the items was out of stock. I opted for my money back and was happy to at least see some of the purchase price of that item. The other two dresses arrived a few weeks later. One of the dresses was size small and fitted the other had to be XXLarge and looked like a tent. It is not worth the effort to try and return this dress or even complain to this company as I am reading very similar reviews from other customers, that they will just send you what they have if they don't have your size. I would advise that you not purchase anything from this company unless you want to be very disappointed and out of pocket.

Date of experience: March 30, 2025
Australia
1 review
5 helpful votes
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Do not buy any clothing from this company. Sizing is incorrect, clothing does not look like what's in the ad & the material is cheap & nasty. The company does not have a registered ABN despite having a website stating "Australian official shop" They are not based in the USA either. They will tell you they will refund your money as long as the item is unworn, unwashed & label attached. My items had no labels attached. They say they'll refund you 30% & keep the clothing. When you complain further you"ll get 50% refund. Further complain & you'll get a final offer of 70% & keep the clothes. Stay away from this company! You won't get any money back.

Date of experience: February 28, 2025
Michigan
1 review
1 helpful vote
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I spent over 1/2 hour trying to return 2 items. I was unable to find any directions at first. When I finally got thru, I had to sign up to "Just Answer" who charged me $40 and didn't accomplish a thing. I'm just going to donate the items to Goodwill and hope someone can use them. Obviously, I'll never shop at Azzlee again.

Date of experience: January 8, 2025
California
1 review
5 helpful votes
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Low Expectations
December 27, 2024

I didn't expect much but I got less than I could have imagined. Don't waste your money - even if it isn't much. Whatever you pay, it's too much.

Date of experience: December 26, 2024
Maryland
1 review
5 helpful votes
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AzzLee is not reputable
October 17, 2024

I ordered two blouses. They did not fit. I began the return request process, and they then sent emails offering to "make a deal" such as I keep the items and they refund 50%. The alternative being for me to pay for the shipping cost to return the items, which I did. After more back and forth, they finally gave me return instructions, which I followed. They never refunded my credit card, and they have not responded to my email requests asking about the refund. I feel ripped off.

Date of experience: October 17, 2024
GB
1 review
1 helpful vote
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The website says easy returns. NO that is not true. It took me three emails to find out the return address is in America, will cost a lot, will take ages. Azzlee offer you money to keep a garment that doesn't fit. The third offer was 70% of the cost which I reluctantly accepted and gave the item to the charity shop.

Date of experience: October 8, 2024
Indiana
1 review
0 helpful votes
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After receiving a few of the things I ordered, I quickly realized that the clothing was not going to fit. United States size XL and China size XL are vastly different. Now I am needing to return for a refund and I am getting the run around.

Date of experience: September 28, 2024
New Mexico
1 review
2 helpful votes
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Don't trust Azzlee!
September 25, 2024

I ordered a pair of pants. A dress arrived. They were more concerned about getting to lower labels on the package than to making it right with me. And they kept asking me to do more and more to help them figure out what went wrong. NOT MY RESPONSIBILITY. And I have never received either the pants I originally ordered, or a refund. My advice: go to a legit company with good customer service! I've attached a photo of the dress--NOT at all a pair of pants!

Date of experience: September 24, 2024
Georgia
1 review
3 helpful votes
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AZZLEE charged my account for something I never ordered! In fact, I have NEVER done business with them due to them being in China! Merrick Bank found "due to the fact that you have done business with them before, we feel the charge is correct." I have NEVER done business with them so #1. I will not pay Merrick and #2. I will go on every social media site out there and destroy this company! Even my postal carrier told me "they tried to scam my mother also." Do NOT buy anything from this company! EVER!

Date of experience: August 28, 2024
Australia
2 reviews
2 helpful votes
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Disappointing
August 20, 2024

Very disappointed in my dress. It doesn't look at all like the picture with a poor quality design and no shaping at all.

Date of experience: August 19, 2024
Australia
1 review
0 helpful votes
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New jumper
August 18, 2024

Your customer service is absolutely brilliant, very impressed with your product and the timeline of order to delivery.

Date of experience: August 18, 2024
Italy
1 review
0 helpful votes
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Semplice ed efficace
August 4, 2024

Sito è affidabile e di facile consultazione. Lo consiglio.

Date of experience: August 4, 2024
Australia
1 review
0 helpful votes
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Too early
August 3, 2024

Only just ordered. Too early to write a review. Need to receive the t.shirt before able to review

Date of experience: August 3, 2024
Georgia
1 review
0 helpful votes
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Missing Order
July 26, 2024

I ordered four shirts and spent $90, I received notifications that the package had shipped. The day it was to be delivered, I never got it. The package was NOT delivered to my house. It was delivered to someone else. Asslee had me contact USPS and place a claim on the missing package and I did. Post office called me stating sorry they lost my package. I then informed Asslee of that fact and asked to have to package reshipped or refund. I have been told by email from Asslee to take it up with USPS, they are not doing anything. Basically, I was blown off. I have never in my life heard of a company not resending the merchandise. So I'm out $90 and no shirts. Do NOT order from this company, god forbid your order gets lost!

Date of experience: July 26, 2024
Italy
1 review
0 helpful votes
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Highly Recommended
July 11, 2024

I've recommended Azzlee to all my friends. The quality, service, and prices are unbeatable. Everyone loves the clothes I got from here.

Date of experience: July 10, 2024
France
1 review
0 helpful votes
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Great Websites for Women Fashion
July 10, 2024

The sizes vary with each piece of clothing—the size charts and product descriptions are very detailed. The prices are very reasonable. I've bought several essential pieces from Azzlee's website. The discounts are great too!

Date of experience: July 10, 2024