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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Colorado
4 reviews
0 helpful votes
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Not true to size
July 12, 2022

Both products ordered run small. You should correct your sizing

Date of experience: June 11, 2022
Indiana
1 review
0 helpful votes
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1st order
July 11, 2022

The two items I did receive were also too small. I will be returning.

Date of experience: June 11, 2022
Texas
1 review
0 helpful votes
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Thought the customer service was horrible. Cheap material on one top

Date of experience: June 11, 2022
Pennsylvania
1 review
0 helpful votes
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Not good - don't like to take the time to order and search when i find out items are unavailable... after the time spent

Date of experience: June 11, 2022
North Carolina
1 review
0 helpful votes
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It is what it is
July 11, 2022

The items came in a timely manner, they let me know the cat shirt was on back order, allowed me to cancel if I wanted. The fabrics were a bit disappointing as I thought they would be of better quality.

Date of experience: June 11, 2022
Arizona
1 review
0 helpful votes
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My first order
June 11, 2022

Overall like the clothing. Did not realize everything needed to be hand washed.

Date of experience: June 11, 2022
Wisconsin
1 review
0 helpful votes
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Returns
June 11, 2022

My experience was ok but, the return process does not seem easy and I need to return three out of four items purchased!

Date of experience: June 11, 2022
Michigan
1 review
0 helpful votes
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Satisfied
June 11, 2022

I have nothing I want to comment on, i
I would liked my shipment to come quicker thann ot did, nothing more to say,

Date of experience: June 11, 2022
Rhode Island
1 review
0 helpful votes
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Happy with service
June 11, 2022

Good experience. Clothes were sized properly and good quality material. I was informed about status of delivery. I would order more clothing from Azzlee.

Date of experience: June 11, 2022
Colorado
1 review
0 helpful votes
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An excellent first time order.
June 11, 2022

I was very skeptical about ordering. The clothes were so reasonable. I was afraid they were cheaply made. They were quick with the delivery. The clothes are well made and pretty much true to size. I will be ordering again.

Date of experience: June 10, 2022
Canada
1 review
0 helpful votes
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Fits small
July 11, 2022

Everything very small. Looks great on the website. But fits small.

Date of experience: June 10, 2022
Michigan
1 review
0 helpful votes
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Need call for exchange
July 10, 2022

Still waiting on a phone number to call to discuss returns

Date of experience: June 10, 2022
Canada
1 review
0 helpful votes
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Not happy
July 10, 2022

Everything was way too small even though I ordered a size larger than I normally wear. The material is quite cheap and overall I'm very underimpressed by both the quality and the service.

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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SOKOLA MAY PURCHASE
June 10, 2022

FIRST TIME ORDER. PRODUCTS ARE NICE. CONSIDERING THE DISTANCE SHIPPED, I RECEIVED IT IN A TIMELY MANNER. A FEW SHIRTS ARE TOO SMALL. THE MEASUREMENTS ARE NOT AS DESCRIBED WITH THE SIZE.

Date of experience: June 10, 2022
Arizona
6 reviews
6 helpful votes
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Sorry to see the poor quality of the material, and sizing about 3 sizes off.

Date of experience: June 10, 2022
New York
2 reviews
0 helpful votes
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Size
July 10, 2022

All items were too small. Do not match size chart. Designs and materials okay. Gave them away

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
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Will not buy again
June 10, 2022

Items too small and not contact from customer service.

Date of experience: June 10, 2022
Virginia
3 reviews
0 helpful votes
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Good Quality, well constructed
June 10, 2022

Loved the pieces that were available, but a bit disappointing that half of the order was not available.

Date of experience: June 10, 2022
West Virginia
1 review
10 helpful votes
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Worst company ever!
July 10, 2022

I ordered 5 items, which took over a month to get. 4 out of the 5 were made with some unusual material. But 1 didn't fit at all. I emailed them to return just the one item, and they had me send pictures of all the bags it came in, all tags on the clothes, then still refused to refund my money because they said there isn't anything wrong with the item. They finally sent me a return mail address, which is sketchy... some rundown building(s) in Rosedale NY. I have yet to receive a refund and have American Express involved. So far, they are no help too!

Date of experience: June 10, 2022
California
1 review
0 helpful votes
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Garments received
July 10, 2022

The clothes did not fit. What is your procedure to return items and exchange for larger sizes?

Date of experience: June 9, 2022