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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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My wife found all items see liked and wanted but most did not fit
The blouse is a lot prettier in the picture than in person.
I love your clothes and the styles you advertise. I just did not like the pink pants. They were not capris at all. They were way too long and too sheer for me. I will buy from you again.
It was a gift, so was sent out as soon as received.
Looks good on the models.
The reality is a bit different
One of the easiest websites to shop and pay and I appreciate that. However, it took a long time to receive the products.
Products are alright, not great seemed to be cheaply made. I think the cotton tee shirt is the best. The red tank is ugly.
Love the three pairs of slacks and the two blouses that I have received so far. Still waiting for one more pair of slacks and one more blouse.
Dress fits great, love the cotton fabric for summer.
Came just as it appears in the ad. Very lightweight material so it will work great for summer. Came pretty quickly!
I am still waiting for a response so that I can return both items I paid for.
It took a long time for the order to reach me and I was disappointed in the blouse and white pants. I would like to return them ASAP with a credit to my account. I did like the 3 pairs of shorts and I will keep them.
Thank you.
I'm not satisfied with this order, too small and long the tops i would like to return everything.
Good experience while shopping for item bad for returns
I enjoyed getting my clothes and everything fit except the dress. I am hoping I can exchange it for something else or get a bigger size!
Ease of shopping, easy site to navigate. Have everything I want. Quick on receiving my purchase. Thank you
Although the customer service did email about substitutes for items out. The items are very thin.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members