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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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California
1 review
0 helpful votes
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Good service
June 15, 2022

Received in about a week, so far, so good. Can't wait to wear it!

Date of experience: June 15, 2022
Delaware
1 review
0 helpful votes
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Bad
July 15, 2022

Shipment was late. I want to return everything but so far have not received help with that.

Date of experience: June 15, 2022
Pennsylvania
1 review
0 helpful votes
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Sizing bad
July 15, 2022

Sizing way off. Disappointed the sizing maybe for those in China but not for me

Date of experience: June 15, 2022
Ohio
1 review
0 helpful votes
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I followed the size guide, but none of the tops fit me well, and they were not consistent in fit, top to, top. I regret that they were not acceptable or comfortable to wear. Pretty tops, but disappointing experience.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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Glad I purchased!
June 15, 2022

Easy to buy, quick delivery, beautiful colors and great product!

Date of experience: June 15, 2022
Massachusetts
3 reviews
0 helpful votes
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Loved the selection
June 15, 2022

I love all three blouses and can't wait to wear them. Thank you!

Date of experience: June 15, 2022
Wisconsin
1 review
0 helpful votes
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Return
June 15, 2022

This is my first time shopping with Azzlee. I fell in love with all the styles and just had to purchase these beautiful, colorful and flowing tops for summer.

Date of experience: June 15, 2022
Maryland
1 review
0 helpful votes
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Wonderful experience
June 15, 2022
Updated review

Great site and easy to navigate on my phone. Highly recommend!

Date of experience: June 15, 2022

Very Satisfied
April 3, 2022
Previous review

Easy website and cute clothes. Will definitely be buying from this site again.

Date of experience: April 3, 2022
Tennessee
1 review
0 helpful votes
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Horrible company
July 15, 2022

Fabric is very cheap. Items look nothing like their photo in their catalog. Thier policy is you must contact them for returns. I've tried three times and they will not respond. Will NEVER do business with this company again.

Date of experience: June 15, 2022
Georgia
1 review
0 helpful votes
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I have NOT recv'd complete order
July 15, 2022

The item is way too small and I need to return but there was no invoice or return info in the package. I want to return for credit.

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
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On line
July 15, 2022

Easy to order. Arrived in good time. Chose articles that would fit big but sizing small.

Date of experience: June 15, 2022
Virginia
1 review
0 helpful votes
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A Little Disappointed
July 15, 2022

Was very excited about shopping on Azzlee. Some of my items were out of stock after ordering, but I got a refund. After placing my order it took weeks for my order to arrive. Once it arrived over half of my items did not fit. It was way too late to re-order the items I needed for my trip. I will be sending the items back and asking for a refund. And yes, I did follow the size charts.

Date of experience: June 15, 2022
Florida
1 review
0 helpful votes
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On line shopping
June 15, 2022

I had no problems with my shopping experience. Had some good contacts.

Date of experience: June 15, 2022
Virginia
1 review
1 helpful vote
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Worst experience in getting refund ever!
July 15, 2022

I would give 0 stars if possible. Out of 4 items purchased I only kept one. There were no instructions on how to return. You have to contact them. Five days later I got a return email but it still had no return instructions. Eight days later return instructions! But with the caveat that there'd better be tracking or "Otherwise we are afraid that the refund will not be issued or no exchange item can be resent." Seriously that is a direct quote.

They received my return yesterday. It was handed to a 'person' so I know they got it. I sent them yet another email requesting my refund and got this: "Thanks for your tracking number. We will refund you in 7 days after we receive the tracking number from email. Or you can contact us for a refund at once after the parcel is delivered if you want an immediate refund." Honest to Pete! I sent them a screenshot of my phone showing the tracking and that they accepted my package. Finally I got my refund. I've never worked so hard at a refund and can only be relived I got my money back. I'd love to support small companies but this experience has made me much more cautious. It's stressful not knowing if you'll get what you paid for or a refund if you're dissatisfied. From start to finish this took an entire month.

Date of experience: June 14, 2022
Minnesota
1 review
0 helpful votes
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Ran small
July 15, 2022

Orders XL. Order at least 2 sizes bigger, fabric is weird. Like paper

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Comfy, comfy
June 15, 2022

So great on that I'd like to wear these full time all summer but sometimes I have to dress up more.

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Questionable
July 15, 2022

I did get the shirts, but they're too small and I haven't received the pants as I think I cancelled the pants due to back order. The product is very cute, wish they fit.

Date of experience: June 14, 2022
New York
1 review
0 helpful votes
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Lazy vendor
July 14, 2022
Updated review

I would not recommend this vendor. They did not send receipt at time of purchase, and were not responsive when I asked about delivery updates.

Date of experience: June 14, 2022

Would have liked to see more views of some tops
June 24, 2022
Previous review

Would have liked to see more views of some tops - to see length, and back view.

Date of experience: May 25, 2022
Oklahoma
1 review
0 helpful votes
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1st order review
July 14, 2022

Either need to be refunded what I didn't receive or sent the items. I did get a 21.00 refund, but doesn't cover all the items I didn't receive. I'd like to be able to order more.

Date of experience: June 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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Satisfied
June 14, 2022

Was skeptical, but the clothes were exactly what I ordered. Have had a few bad experiences with ordering online. Would definitely order again.

Date of experience: June 14, 2022