Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Received in about a week, so far, so good. Can't wait to wear it!
Sizing way off. Disappointed the sizing maybe for those in China but not for me
I followed the size guide, but none of the tops fit me well, and they were not consistent in fit, top to, top. I regret that they were not acceptable or comfortable to wear. Pretty tops, but disappointing experience.
Easy to buy, quick delivery, beautiful colors and great product!
I love all three blouses and can't wait to wear them. Thank you!
This is my first time shopping with Azzlee. I fell in love with all the styles and just had to purchase these beautiful, colorful and flowing tops for summer.
Great site and easy to navigate on my phone. Highly recommend!
Easy website and cute clothes. Will definitely be buying from this site again.
Fabric is very cheap. Items look nothing like their photo in their catalog. Thier policy is you must contact them for returns. I've tried three times and they will not respond. Will NEVER do business with this company again.
The item is way too small and I need to return but there was no invoice or return info in the package. I want to return for credit.
Was very excited about shopping on Azzlee. Some of my items were out of stock after ordering, but I got a refund. After placing my order it took weeks for my order to arrive. Once it arrived over half of my items did not fit. It was way too late to re-order the items I needed for my trip. I will be sending the items back and asking for a refund. And yes, I did follow the size charts.
I had no problems with my shopping experience. Had some good contacts.
I would give 0 stars if possible. Out of 4 items purchased I only kept one. There were no instructions on how to return. You have to contact them. Five days later I got a return email but it still had no return instructions. Eight days later return instructions! But with the caveat that there'd better be tracking or "Otherwise we are afraid that the refund will not be issued or no exchange item can be resent." Seriously that is a direct quote.
They received my return yesterday. It was handed to a 'person' so I know they got it. I sent them yet another email requesting my refund and got this: "Thanks for your tracking number. We will refund you in 7 days after we receive the tracking number from email. Or you can contact us for a refund at once after the parcel is delivered if you want an immediate refund." Honest to Pete! I sent them a screenshot of my phone showing the tracking and that they accepted my package. Finally I got my refund. I've never worked so hard at a refund and can only be relived I got my money back. I'd love to support small companies but this experience has made me much more cautious. It's stressful not knowing if you'll get what you paid for or a refund if you're dissatisfied. From start to finish this took an entire month.
So great on that I'd like to wear these full time all summer but sometimes I have to dress up more.
I did get the shirts, but they're too small and I haven't received the pants as I think I cancelled the pants due to back order. The product is very cute, wish they fit.
I would not recommend this vendor. They did not send receipt at time of purchase, and were not responsive when I asked about delivery updates.
Would have liked to see more views of some tops - to see length, and back view.
Either need to be refunded what I didn't receive or sent the items. I did get a 21.00 refund, but doesn't cover all the items I didn't receive. I'd like to be able to order more.
Was skeptical, but the clothes were exactly what I ordered. Have had a few bad experiences with ordering online. Would definitely order again.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

