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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Maine
3 reviews
0 helpful votes
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Great
June 17, 2022

Love the shorts! Especially with the Texas heat. Comfortable and light weight.

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
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Overall pretty disappointing
July 17, 2022

These products are definitely not as substantial as I had expected. The fabric of the tops is thin and almost see-through. Pants are a little better. I guess you get what you pay for.

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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Hard to get any response
July 17, 2022

Very hard to reach anyone. Not pleased with the blouse at all.

Date of experience: June 16, 2022
Georgia
1 review
0 helpful votes
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So So
July 16, 2022

Their claims of fast shipping are not supported by facts. Placed order 5/20 and finally received notice of delivery 6/9 (when already on vacation). Some fabrics too sheer for my taste, others too heavy for their claim of summer weight. Not my best on-line experience.

Date of experience: June 16, 2022
Tennessee
1 review
0 helpful votes
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Arrived to late for trip
July 16, 2022

They arrived. I cannot rate them because I have not got to open the package if I am still on my trip

Date of experience: June 16, 2022
Florida
1 review
0 helpful votes
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Not so great blouses
July 16, 2022

The ad said "fast shipping." I don't think it was very fast but at least I got them. They arrived in tiny envelope, all 4 of them. So they were wrinkled and i had to wash them out by hand and hang to dry as I thought they might shrink or fall apart

Date of experience: June 16, 2022
Massachusetts
2 reviews
0 helpful votes
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Not happy
July 16, 2022

Not happy. One shirt was out of stock aND CREDITED. THE SHORT SLEEVE GRAY SHIRT WAS THE WRONG SIZE. NOT VERY HAPPY.

Date of experience: June 16, 2022
Indiana
1 review
0 helpful votes
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Very Pleased!
June 16, 2022

Good... reasonable prices and selections. Sizing good. Reasonable delivery time.

Date of experience: June 16, 2022
New Jersey
1 review
0 helpful votes
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To small to size chart
July 16, 2022

Nothing fits I will continue from now on to buy American

Date of experience: June 16, 2022
South Carolina
1 review
0 helpful votes
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First time ordering. Love the selection
I am very pleased with the items I ordered and will order again from this site.

Date of experience: June 16, 2022
Louisiana
1 review
0 helpful votes
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Too small
July 16, 2022

I received my order but I am re-ordering one of the shirts in XL. Both of them were tight. I am reordering one of them today, 6/16/2022, along with a few other styles in XL.
Is it possible to return these two? I wore the daisy shirt for a while one day, and realized it was too tight. I haven't worn the other shirt at all. Thank you.

Date of experience: June 16, 2022
Kentucky
1 review
0 helpful votes
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This top runs small
July 16, 2022

The top is beautiful. Unfortunately, it is way too small for me to wear. I usually wear a 2X, but ordered a 3X to be safe. Didn't work. It's probably too much of a hassle to return, so I'll just keep it and maybe give to someone as a gift. I really wanted this top because it reminded me of a favorite dress that I had as a child.

Date of experience: June 16, 2022
California
2 reviews
0 helpful votes
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None
July 16, 2022

The experience is ok, i would have like it in a brown.

Date of experience: June 16, 2022
Illinois
2 reviews
2 helpful votes
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Will Never Order Again
July 16, 2022

Azzlee has terrible customer service. There website states that you will hear back after 24 hours from sending email. I've been waiting for more than 72 hours and have sent multiple emails regarding instructions for return on a couple of items. Shoppers beware of what you see on website. What you see is not what you get. Fabrics on most of their styles is VERY, VERY, VERY cheap quality.

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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Average
June 16, 2022

I just not like the waste part of the the pants but they are cute pants not bad quality.

Date of experience: June 16, 2022
Pennsylvania
1 review
0 helpful votes
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So easy to order
June 16, 2022

Very good experience. Easy to order & fast shipping

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
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Disappointed
July 16, 2022

Fabric on floral tops was very sheer, requiring a camp underneath. Two of the tops were too tight in the bust. The wrong color was sent for one top.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Dissatisfied customer
July 16, 2022

I don't feel I should have to send an email to return an item. The shipping charge for a light-weight shirt was excessive, and now I must pay to return the item. I won't be shopping at Azzlee again.

Date of experience: June 15, 2022
Idaho
1 review
0 helpful votes
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The items were shipped in a timely manner but will not order from this web site.

Date of experience: June 15, 2022
Canada
1 review
0 helpful votes
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Good experience.
June 16, 2022

Good shopping experience. Prompt service. Reasonable prices. Fit as expected.

Date of experience: June 15, 2022